Bryce Shibata | Page 19

Great Service Friendly and efficient. Don't mind waiting in the spacious and comfortable waiting room. Always take my two cars in for service at Maida. Fixed the Friendly and efficient. Don't mind waiting in the spacious and comfortable waiting room. Always take my two cars in for service at Maida. Fixed the AC just in time for the hot weather More

by FCM1234 Verified Customer Verified Customer

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Always friendly, always helpful. Brought in an unscheduled problem -- a part that had fallen off the wheel-well. Got it looked at right away, the part was available, and the work was Brought in an unscheduled problem -- a part that had fallen off the wheel-well. Got it looked at right away, the part was available, and the work was done in a couple of hours and came in under the estimate. And it was like visiting old friends! More

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Efficient, Effective, Exceptional I have been a long-time customer of Maita Toyota of Sacramento--over twenty years. Each member of the Maita Toyota team contributes to an efficient, e I have been a long-time customer of Maita Toyota of Sacramento--over twenty years. Each member of the Maita Toyota team contributes to an efficient, effective and exceptional customer service experience--from arrival to completion. All my vehicle service assessments have been addressed upfront and with respect and transparency. If I had any questions/issues about the work performed, service advisors ensured my questions were answered and the work completed to my satisfaction. My most recent service had the added benefit of ongoing text updates and a free Uber trip home. Thank you to Bryce Shibata for exceptional customer service and professionalism. More

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Fast and efficient service from start to finish Maita Toyota is the only dealership I trust with my Toyota and Scion vehicles (3 Toyota's and 2 Scion's). The entire process from dropping off to pi Maita Toyota is the only dealership I trust with my Toyota and Scion vehicles (3 Toyota's and 2 Scion's). The entire process from dropping off to picking up my vehicle has been streamlined into a very efficient and time saving procedure. Even creating an appointment is easy. Over time, I have managed to form a trusting relationship with several of their service advisors, which is important to me. Also, in the unlikely event that something hasn't gone according to plan, management has gone out of it's way to make things right which I greatly appreciate. More

by JJURADOJR Verified Customer Verified Customer

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Service APPT I had a very pleasant service appointment with Toyota. They put the heat shield back on my car after it fell off on a BLM road adventure and updated m I had a very pleasant service appointment with Toyota. They put the heat shield back on my car after it fell off on a BLM road adventure and updated my software per a recall. My one complaint is that the tires (even with the discount) are more expensive at Toyota than at tire places in town, so I ended up going elsewhere to get tires. Other than that, Bryce was very helpful and knowledgeable. More

by prius2 Verified Customer Verified Customer

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Maint my Tundra.. This focused maintenance made my Tundra perform as if it were new. Nice work! UBER ride service home then return is an excellent addition to expect This focused maintenance made my Tundra perform as if it were new. Nice work! UBER ride service home then return is an excellent addition to expectedly long waits for service. I know that the cost for service includes the cost for UBER rides, and it’s worth it. More

by ABURRUEL Verified Customer Verified Customer

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Service Bryce Shibata has always been very helpful. He helped me this time, since Lee Reloza is no longer at the Service Desk. We heard that he got promoted, Bryce Shibata has always been very helpful. He helped me this time, since Lee Reloza is no longer at the Service Desk. We heard that he got promoted, which we feel is Great (truly deserved) !!! More

by BJJRFUJITA Verified Customer Verified Customer

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Repairs were done fast. The repairs were completed the same day, and they provided transportation to take me home after I dropped off my car. They also sent a car later to ta The repairs were completed the same day, and they provided transportation to take me home after I dropped off my car. They also sent a car later to take me back to pick up my car. More

by LILYHUDSON Verified Customer Verified Customer

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Excellent Customer Service I have been coming to Maita Toyota for 25 years and the level of customer service has been excellent during all this time. There has been a number of I have been coming to Maita Toyota for 25 years and the level of customer service has been excellent during all this time. There has been a number of different service managers over the years and all of them have taken good care of me and all my Toyota cars. Val and Lee are my absolute favorites, not only are they awesome with customer service but just awesome people that treat their customers like family. More

by PATWALLACE11 Verified Customer Verified Customer

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Regular 65K Service. As always, both the intake tech and Bryce in Service were excellent. Saying more would be platitude. Bryce is always right on top of it. As always, both the intake tech and Bryce in Service were excellent. Saying more would be platitude. Bryce is always right on top of it. More

by LHC1053 Verified Customer Verified Customer

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