CJ Phan | Page 9

Friendly, cooperative and helpful to a fault. Not the type of individuals I expected in a sales team! Thank you! I appreciate all you did for me.today! Not the type of individuals I expected in a sales team! Thank you! I appreciate all you did for me.today! More

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CJ was amazing. He was helpful and sincere and provided great guidance during every step of our purchase. He was helpful and sincere and provided great guidance during every step of our purchase. More

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CJ, Essex and Po were all AMAZING from start to finish! CJ listened, asked relevant questions and really got me a car that fit my needs! Hands down the BEST dealership experience I have EVER had! Way to go CJ listened, asked relevant questions and really got me a car that fit my needs! Hands down the BEST dealership experience I have EVER had! Way to go! I will be referring everyone I know and will come back when it’s time for me to upgrade! More

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Everyone was really friendly and knowledgeable. I will definitely recommend CJ to my friends and family. Ally and Tim were great and really knowledgeable as well I will definitely recommend CJ to my friends and family. Ally and Tim were great and really knowledgeable as well More

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Excellent service! Wide selection of vehicles. Customer service is priority to the team working there. CJ helped us find the perfect car. He took the time to listen to Wide selection of vehicles. Customer service is priority to the team working there. CJ helped us find the perfect car. He took the time to listen to our needs and matched us with what he though More

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Thank you Elk Grove bmw and the team for effort and time I have a such a great time very honest dealership. CJ sales guy is very helpful and honest and fun. I will give this Elk Grove 💯.1% 👍🏻 I have a such a great time very honest dealership. CJ sales guy is very helpful and honest and fun. I will give this Elk Grove 💯.1% 👍🏻 More

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Elk Grove BMW went above and beyond to get me the x3 I wanted at a payment I was comfortable with. Recommend buying with them 100%! wanted at a payment I was comfortable with. Recommend buying with them 100%! More

by PUSHY14U Verified Customer Verified Customer

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I typically dread having to go into a car dealership for a vehicle, knowing it is going to be an unpleasant experience. I recently had a VERY unpleasant experience at another dealership just a few days a a vehicle, knowing it is going to be an unpleasant experience. I recently had a VERY unpleasant experience at another dealership just a few days ago. Let me tell you what, I honestly don’t know where to begin to explain on how GREAT of an experience I had here at Niello! From start to finish, it was a fast and friendly experience, that I can honestly say I have never experienced anywhere else before, EVER! Communication was outstanding. I didn’t get low balled for my trade in like other places. I was treated with respect and dignity, (which I know many of you reading this have experienced the exact opposite elsewhere). I drove almost 100 miles to make the deal. They held the vehicle for me, ended up getting me a better deal than their in house financing offered, and I was able to leave with the vehicle, as well as scheduled maintenance, premium extended warranty, AND gap insurance. Ozzie was a blast to deal with. We shared stories with each other which was cool, and every single person I interacted with there (forgive me for forgetting their names), was very much an experience that I enjoyed. I can’t say enough how GREAT of an experience this was, and if you value your time and money, look no place other than Niello BMW Elk Grove! More

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Everyone here was very friendly and personable and provided great customer service especially CJ! Best experience at a car dealership! provided great customer service especially CJ! Best experience at a car dealership! More

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My second time working with CJ on a car purchase, honestly wouldn’t go anywhere else or deal with anyone else. Second experience was just as great as the first! honestly wouldn’t go anywhere else or deal with anyone else. Second experience was just as great as the first! More

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