We got really good deal from pooja she help me a lot
maybe I will buy one more car soon
maybe I will buy one more car soon
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by Panku
Aug 06, 2026 -
Niello BMW Elk Grove responded
Hearing that Pooja was so helpful means a lot to our team. We’re glad the deal on your new BMW M3 met your expectations, and we’re here whenever you’re ready to explore another model.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Very easy transaction and very helpful.
The car is great and it super having the delivery here in Santa Rosa and picking up my trade in that was fairly valued.
The car is great and it super having the delivery here in Santa Rosa and picking up my trade in that was fairly valued.
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by rjmappraisals
Jul 07, 2026 -
Niello BMW Elk Grove responded
It’s rewarding to hear the process was easy and our team was helpful. We’re glad your Lexus RX 450h is treating you well and that the Santa Rosa delivery plus fair trade-in valuation hit the mark. Jerome and our team are here if you need anything else.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Jerome and all Niello BMW staff were very knowledgeable,
very friendly , very helpful, and very professional. Thank you and God bless us all.
very friendly , very helpful, and very professional. Thank you and God bless us all.
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by MMJUBINAL
Verified Customer
Verified Customer
Jun 28, 2026 -
Niello BMW Elk Grove responded
It was a pleasure assisting you alongside Jerome during your purchase of the used BMW iX. We’re glad our team’s friendly, professional support and expertise stood out. Blessings as you enjoy your new ride.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I had a great experience at this dealership from start to
finish. The staff was friendly, knowledgeable, and never made me feel pressured during the buying process. They took the time to answer all my questi
finish. The staff was friendly, knowledgeable, and never made me feel pressured during the buying process. They took the time to answer all my questions, explain my options clearly, and helped me find the perfect vehicle for my needs and budget.
The entire process was smooth and efficient, and the customer service exceeded my expectations. I especially appreciated their honesty, professionalism, and attention to detail. It's refreshing to work with a team that genuinely cares about customer satisfaction.
I highly recommend this dealership to anyone looking for a hassle-free car-buying experience. I will definitely return for future purchases and service needs.
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by EDWINR485
Verified Customer
Verified Customer
Jun 24, 2026 -
Niello BMW Elk Grove responded
It’s wonderful to hear that our team made your used BMW M4 purchase smooth and pressure-free. Thank you for highlighting our honesty, professionalism, and attention to detail. We look forward to welcoming you back for future purchases and service visits.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Jerome was very helpful and the process to buy the van
went smoothly. Everyone was great!
went smoothly. Everyone was great!
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by MEBASILIO
Verified Customer
Verified Customer
Other Employees Tagged:
Tommy Choonhaurai
Jun 17, 2026 -
Niello BMW Elk Grove responded
It’s wonderful to hear Jerome guided you through a seamless purchase of your used Honda Odyssey. Thank you for recognizing his support and our team’s dedication. Please let us know if we can assist with anything in the future.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Pooja and Jerome both they were very helpful.
Thank you for everything. Pooja is a great salesperson.
Thank you for everything. Pooja is a great salesperson.
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by SAHOTAJOTPREET
Verified Customer
Verified Customer
May 30, 2026 -
Niello BMW Elk Grove responded
We appreciate you highlighting how helpful Pooja and Jerome were. Congratulations on your new BMW X5 eDrive and enjoy every mile.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Jerome was helpful, patience, and knowledgeable in his
field and products. He understands the customers’ needs and listens to customers request.
field and products. He understands the customers’ needs and listens to customers request.
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by ESAOMFEB
Verified Customer
Verified Customer
Apr 14, 2026 -
Niello BMW Elk Grove responded
Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Jerome and all of us at Niello BMW Elk Grove are glad to have you as a customer.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
The Best car buying experience I have ever had in my
life. Go Niello BMW !
life. Go Niello BMW !
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by MORTAI3634
Verified Customer
Verified Customer
Other Employees Tagged:
JOSEPH VO
, Essex Salcido
Jan 16, 2026 -
Niello BMW Elk Grove responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Jerome was wonderful to work with, he made the experience
overall very postitive.
Text text
overall very postitive.
Text text
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by TYLERHARRIS320
Verified Customer
Verified Customer
Jan 14, 2026 -
Niello BMW Elk Grove responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Buying a car here was fantastic.
I love the vehicle, and the seller positive attitude made it a blast. He went above and beyond to make sure I was taken care of. Thank you Jerome, fo
I love the vehicle, and the seller positive attitude made it a blast. He went above and beyond to make sure I was taken care of. Thank you Jerome, for all your help. Definitely will be sending friends and family members in the future.
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by marychang93
Jan 10, 2026 -
Niello BMW Elk Grove responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
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