CJ Slitas
CJ Slitas at DCH Paramus Honda

CJ Slitas | Page 10

New Car Team Leader

DCH Paramus Honda

120 NJ-4
Paramus, NJ 07652

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4.3
115 Reviews
4.3

115 Reviews

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115 Reviews of CJ Slitas

May 24, 2017

Dealership Rating
Employee Rating

Best birthday ever Had the best time dealing with everyone at DCH Honda in Paramus!! No hassle, no pressure and everyone was so willing to work with me and go the extra More

by Anne Semmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex " The Dude" Bernabe

May 06, 2017

Dealership Rating
Employee Rating

great job Alex and CJ are are very good in what they do. They are honest and upfront. No pressure at all. This is my 4th car with DCH. They take good care. More

by prime
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex " The Dude" Bernabe

December 03, 2016

Dealership Rating
Employee Rating

Honest and professional My experience with DCH was easy. My budget was tight and they gave me an option that I could afford. I never felt pushed into anything. Dhimitri an More

by DTorre1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Robo

Dec 05, 2016

DCH Paramus Honda responded

Thanks so much for this great review and 5 star rating! I am very happy to know that Dhimitri and CJ were able to help you find the right car for you and your budget. We really appreciate you making the choice to come to DCH Paramus Honda, and hope you will reach out in the future if we can ever offer assistance in any way. Sincerely, Wael Yunes

November 29, 2016

Dealership Rating
Employee Rating

Honda Accord EX-L 2017 My family and I have been loyal DCH Paramus Honda customers for years. Stephen and CJ made my car leasing experience much easier. Stephen is extreme More

by milliesimitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz

Dec 05, 2016

DCH Paramus Honda responded

Thanks so much for this great review and 5 star rating! Your kind comments mean a lot to us, and I am very happy to know that your experience with Stephen, CJ and our dealership was a pleasant one. We really appreciate you making the choice to come to DCH Paramus Honda, and hope you will reach out in the future if we can ever offer assistance in any way. Enjoy your 2017 Honda Accord EX-L! Sincerely, Wael Yunes

November 28, 2016

Dealership Rating
Employee Rating

Best place to search for a car It was the best experience ived had searching for a car. Everyone was genuine and helpful throughout my time there. I would definitely go back there o More

by Butlerm4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Hall, Umair Khan

Dec 05, 2016

DCH Paramus Honda responded

Thank you so much for writing this review to let us know all about your recent experience with our dealership. Your satisfaction is very important to us, and it makes our day to know that you were pleased with the level of service that you received. Thank you for making the choice to come to DCH Paramus Honda. Sincerely, Wael Yunes

November 01, 2016

Dealership Rating
Employee Rating

Excellent service I have bought Honda accord 2016 from this dealership . Really nice experience with them . sales & accounts people helped me a lot to clear all my do More

by kondamuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerrod Hurley, Wael Yunes

Nov 07, 2016

DCH Paramus Honda responded

Thanks for taking the time to let us know about your recent interaction with our dealership. We really appreciate hearing from you and I am so glad that you were pleased with the level of service that you received. Please reach out to us if we can be of help to you in the future in any way. Enjoy your 2016 Honda Accord! Sincerely, Wael Yunes

October 30, 2016

Dealership Rating
Employee Rating

Awful Sales Manager - Poor customer relation skills Please do NOT visit DCH Paramus Honda. Particularly if your sales manager happens to be CJ Slitas. You'll find that they are more concerned about sell More

by Syggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 05, 2016

DCH Paramus Honda responded

Hi Syggy, it's been a pleasure communicating with you over the past few weeks and I hope that I addressed all your concerns and changed your mind about our dealership. I assure you that my efforts are a reflection about how seriously we take customer service here at DCH Paramus Honda. This has been my home for over 15 years and there is no other place I'd rather be. Although I just missed out on earning your business this time around I hope that you will contact me personally the next time you are in the market for a Honda Jason

Oct 31, 2016

DCH Paramus Honda responded

hey syggy, thanks for the feedback. sorry to hear that you were not happy with your recent visit. We take customer satisfaction very serious and I'd love to hear your thoughts on what you would have done differently so we can train our staff better. Also, is there anything I can do to make it up to you? look forward to hearing from you again. Jason 201-518-2066

Oct 31, 2016

DCH Paramus Honda responded

Sure, be happy to. I'm the one that does all the mystery shopping so I already know what the best prices are in NJ. For the Civic Touring (list price of $27,355) I can offer to you for $24,900 + tax and tags = $27,360. For the EX-L (list price of $24,535) I can offer to you for $22,000 + tax and tags = $24257.50. For the EX-T (list price of $23,035) I can offer to you for $20,700 + tax and tags = $22866.50. Which one do you prefer? Jason

Nov 01, 2016

DCH Paramus Honda responded

No, those are not standard on any trim except the touring. If you would prefer the sensing then just add $1000 to the price. Which way are you leaning?

Nov 02, 2016

DCH Paramus Honda responded

Ok. $21200 + taxes and fees comes out to $23,432 out the door and since I already offered you an incredibly low price to begin with I wouldn't typically consider a further discount but in order to make things right with you I will accept your offer of $23,000 Out the door on the 2016 Civic EX-T w/ Sensing, assuming you qualify for the college grad rebate. There are several things that still need to be addressed 1. Those are very rare vehicles to find and I don't have one in stock. I did a search and there are only a handful left in the state but I could probably get my hands on either a black one or a white one. 2. You mentioned a Mazda trade in your review but it looks like we never completed an appraisal on it. When can I get a look at it so we can agree to terms on that as well? 3. I'm sure your credit is fine but I'd like to start on the credit application to make sure you are approved for the car loan. Let me know when we can get this done. Thanks Jason

Nov 02, 2016

DCH Paramus Honda responded

Sounds good. I'll be here from 9 to 7 tomorrow so just let me know whatever time works for you. Thanks Jason

Nov 04, 2016

DCH Paramus Honda responded

Hi Syggy, You didn't make it in yesterday. Do you have time today? Jason

Nov 29, 2016

DCH Paramus Honda responded

It's been a few weeks since you last replied back to me but checking to see if you ever came in to purchase your civic with us? Jason

Nov 30, 2016

DCH Paramus Honda responded

I understand. Thanks for letting me know. Would you be so kind as to update your review of us to include that I reached out to you in an attempt to rectify the situation. It would mean the world to me. Thanks Jason

Oct 31, 2016

Syggy responded

Hey Jason, thank you for reaching out. I believe that the only way you could make it up to me would be to offer some outstanding cash incentives/rebates or an incredible out-the-door price. This would need to be on the outgoing 2016 Civic models (Touring, EX-L and EX-T trims). Otherwise, it wouldn't be worth a return trip just to be treated rudely again by another (or the same) sales manager.

Nov 01, 2016

Syggy responded

For the EX-T and EX-L trims, do these include Honda Sensing and other accessories?

Nov 02, 2016

Syggy responded

Would you be able to do the following for the outgoing 2016 Civic EX-T with Honda Sensing: $21,200 ($20,700 + $1000 sensing - $500 recent graduate discount) We believe that an out-the-door of $23,000 would be fair at that price point considering the 2017 Civic sedans and hatchbacks are already coming onto dealer lots.

Nov 02, 2016

Syggy responded

Hey Jason, I'm glad we could come to an agreement on the '16 Civic EX-T with Honda Sensing. 1. We'll go with the black one. 2. Let's do the appraisal tomorrow (I'll be available all day) 3. I'm already been pre-approved for a loan with our credit union (Affinity FCU). We just need a purchase order from the dealer to bring to my credit union. Then, we'll return to the dealer with the check to finalize the deal.

Nov 30, 2016

Syggy responded

Hello Jason, We have ultimately decided not to move forward with the vehicle purchase. Thank you for your correspondence in an effort to work with us.

September 27, 2016

Dealership Rating
Employee Rating

2016 HONDA CRV-LMS Very happy with DCH Honda. They went above and beyond to make sure that I was comfortable. They were attentive to my needs and gave me exactly what I More

by LMS-2016 HONDA CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Umair Khan, Lou Saadeh, Bill S.

Sep 30, 2016

DCH Paramus Honda responded

Thanks for letting us know this great information about your recent visit to our dealership. I am so glad that you found what you were looking for and you were pleased with the service you received. We appreciate you coming to see us! I hope that you will let us know if we can be of service to you in the future in any way. Enjoy your 2016 Honda CRV-LMS! Sincerely, Wael Yunes

July 23, 2016

Dealership Rating
Employee Rating

Had the CRV on my wishlist - and John Delgado came through! We must tell you how GREAT John is. What he had to deal with during our experience was a bit beyond the norm. But his patience, support, kindness a More

by Wishlistpurchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Delgado, Matt Hunziker, Jerrod Hurley

Jul 27, 2016

DCH Paramus Honda responded

Thank you so much for taking the time to provide us with this great feedback about your recent visit to our dealership. It means a lot to us to hear from you, your kind comments about John, CJ, Matt and Jerrod are greatly appreciated! I am so glad that your experience exceeded your expectations. Thank you for making the choice to come see us at DCH Paramus Honda, and if we can ever be of service to you in the future please let us know. Sincerely, Wael Yunes

May 04, 2016

Dealership Rating
Employee Rating

Excellent Service!!! My experience at DCH Paramus Honda is always great!!! My fiancé, younger brother & myself all purchased our Honda vehicles from here. They always assi More

by Ahmed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dee Mustafa, Frankie Sanchez

Jun 16, 2016

DCH Paramus Honda responded

Thank you so much for this great review. We really appreciate you taking the time to let us know about your recent visit to our dealership. I am happy to hear that you were pleased with the level of service that you received. Thank you for making the choice to come to DCH Paramus Honda, and I hope that you will let us know if there is any way that we can ever provide assistance to you in the future. Sincerely, Wael Yunes

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