CJ Slitas | Page 11

Thank you! CJ, Anwar and Jerrod provided timely, affordable and reliable service. I felt as if I were in good hands and couldn't receive a better deal or experi CJ, Anwar and Jerrod provided timely, affordable and reliable service. I felt as if I were in good hands and couldn't receive a better deal or experience. More

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I purchased the 2013 Honda Accord E-XL with navigation at DCH Paramus Honda. It is the best car purchasing experience I have ever had! My first contact was with Tim Hlavenka, who provided extraordinary servi DCH Paramus Honda. It is the best car purchasing experience I have ever had! My first contact was with Tim Hlavenka, who provided extraordinary service. Upon arrival at the dealership, he professionally and politely navigated me through my new car purchase. It was seamless and flawless. Tim’s experience and knowledge, along with his professional and pleasant demeanor is incomparable. He introduced me to a fantastic salesperson, John Park, who took me for my test drive. I felt completely at ease with John. He is very calm, polite, sincere and engaging with extensive knowledge of his products. I returned the next day to make the purchase. I was introduced to C.J. Slitas and Ruben Nunez to complete the sales and financing paperwork. They were kind, organized, and efficient, while patiently and thoroughly addressing all my questions. I received a phenomenal car for a great price and I will be returning for all my future car purchases. I highly recommend this dealership to anyone in the market for a new or used car. I love my new car and I emphatically say that the staff at DCH Paramus is definitely "Delivering Customer Happiness!” Thank you for your time and effort to make my car purchase a pleasant success. Sincerely, Kathy More

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Make sure you know who is the leasing company behind your vehicle that you lease!!! After using DCH Paramus Honda for the leasing of 7 cars, I am very disappointed with how our most recent leasing experience vehicle that you lease!!! After using DCH Paramus Honda for the leasing of 7 cars, I am very disappointed with how our most recent leasing experience was handled. For all of our Honda leases, we have used Honda Financial Services and have been very pleased. They offer a generous Excess Wear Policy which allows 3 separate incidents of up to $500 in damages/excess wear, for a total of $1500. This is one of the most generous Excess Wear Policy among any car type. We were not informed that the lease on our most recent car would be through HANN Financial Service Corporation, which does not offer the same Excess Wear Policy. They only offer one incident of up to $500 in damages/excess wear. While we do not anticipate having to use this Excess Wear Policy, we are very aware of how a consumer can be burned by it, and like the generosity of Honda Financial Services policy. (On a previous lease through Mazda, they nickle and dimed everything they could, including tire wear. There policy was the same as HANN's.) THE CONSUMER SHOULD BE INFORMED THAT THERE IS A DIFFERENCE IN THE LEASING COMPANIES, AND BE ALLOWED TO MAKE THE DECISION OF WHOM TO LEASE WITH. We were not given that choice. When C.J. Slitas was contacted about this, his attitude was basically, "Yep, those are the terms and you should have read the whole contract so you would know that." By the way, no mention of HANN being the finance company is on the lease contract. While HANN's leasing price is less than Honda Financial Services price, the terms of the leasing contract are different. This was NEVER pointed out to us. In the past, I have referred many, many people to DCH Paramus Honda, and they have either purchased or leased there. Now I will make it my mission to tell anyone and everyone about what happened at DCH Paramus, and that they should be aware of the leasing/financing company before they sign on the dotted line. More

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DCH Paramus Honda's staff were professional and a pleasure to deal with. CJ and Anastasio provided excellent customer service and worked we me so I was able to drive away with the car I wanted at a pleasure to deal with. CJ and Anastasio provided excellent customer service and worked we me so I was able to drive away with the car I wanted at a price I could afford. More

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