Cain Carter
Cain Carter at Niello Audi

Cain Carter

Internet Sales

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.8
69 Reviews

Dealership Experience

17 yrs, 2 mos

4.8

69 Reviews

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69 Reviews of Cain Carter

February 16, 2026

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Employee Rating

They’re always kind and courteous and go above and beyond so thank you for that More

by WAVY62
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Jason Rajan

Feb 16, 2026

Niello Audi responded

It’s wonderful to hear that our team treated you with kindness and went the extra mile during your Audi SQ5 service. Thank you for your kind words, and we look forward to serving you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 24, 2026

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I purchased my previous Audi from Cain 4 years ago and reached out to him again this year. Cain was eager to help me find the right car and went out of his way to find my particular specifications and eve More

by RRM70
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Recommend Dealer
Yes
Jan 24, 2026

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Aaron Thetford General Manager athetford@niello.com

December 15, 2025

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The service department was friendly as usual. The paper work dropping off the car was easy and the service was fully explained. The receiving of a video by the service tech with a naration was More

by RAY911
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

Dec 15, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 14, 2025

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The team was helpful in meeting our needs with the type of vehicle that was appropriate for us in More

by TRACYR375
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Herrera

Dec 14, 2025

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com

November 24, 2025

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Great service and Hector is the best. One of the reasons I take my car to Niello. Professional and knowledgeable. He personifies a professional. More

by ron_j8
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker, Hector Guadamuz

Nov 24, 2025

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 13, 2025

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Cain is great. Very honest and easy to work with. This is the fifth car we've purchased or leased with him, and I would highly recommend him to others. He makes More

by James C
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Recommend Dealer
Yes
Oct 13, 2025

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Aaron Thetford General Manager athetford@niello.com

October 08, 2025

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great selection, love the car we chose, the pricing was good, we were treated well. More

by JANDGLOVAS
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon, Erik Carr

Oct 08, 2025

Niello Audi responded

Thanks for your feedback on your recent visit to Niello Audi. It's great to hear that we were able to assist you and that you had such a positive experience. Aaron Thetford General Manager athetford@niello.com

October 03, 2025

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The service professionals. are exceptional. They make our experience each time we have to bring our Audi in go as smoothly as possible. They explain the needed work in a manner More

by EHUBER8
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Recommend Dealer
Yes
Oct 03, 2025

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 28, 2025

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Employee Rating

Jacquiline was super helpful and great to work with. Over all everyone was helpful and mostly pleasant experience More

by ROBERTSALAZAR479
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Aug 28, 2025

Niello Audi responded

Robert, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jacqueline and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Thetford General Manager athetford@niello.com

August 22, 2025

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Employee Rating

This is the third Audi I have purchased from Cain Carter since 2012 (and I live approximately 75 miles away). He's the best. More

by TEDI0
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Garcia

Aug 25, 2025

Niello Audi responded

Ted, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Aaron Thetford General Manager athetford@niello.com

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