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Cain Carter
Cain Carter at Niello Audi

Cain Carter

Internet Sales

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.8
67 Reviews

Dealership Experience

17 yrs

4.8

67 Reviews

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67 Reviews of Cain Carter

December 15, 2025

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Employee Rating

The service department was friendly as usual. The paper work dropping off the car was easy and the service was fully explained. The receiving of a video by the service tech with a naration was More

by RAY911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

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Dec 15, 2025

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 14, 2025

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The team was helpful in meeting our needs with the type of vehicle that was appropriate for us in More

by TRACYR375
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Herrera

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Dec 14, 2025

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com

November 24, 2025

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Great service and Hector is the best. One of the reasons I take my car to Niello. Professional and knowledgeable. He personifies a professional. More

by ron_j8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker, Hector Guadamuz

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Nov 24, 2025

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 13, 2025

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Cain is great. Very honest and easy to work with. This is the fifth car we've purchased or leased with him, and I would highly recommend him to others. He makes More

by James C
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Recommend Dealer
Yes
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Oct 13, 2025

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Aaron Thetford General Manager athetford@niello.com

October 08, 2025

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great selection, love the car we chose, the pricing was good, we were treated well. More

by JANDGLOVAS
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon, Erik Carr

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Oct 08, 2025

Niello Audi responded

Thanks for your feedback on your recent visit to Niello Audi. It's great to hear that we were able to assist you and that you had such a positive experience. Aaron Thetford General Manager athetford@niello.com

October 03, 2025

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Employee Rating

The service professionals. are exceptional. They make our experience each time we have to bring our Audi in go as smoothly as possible. They explain the needed work in a manner More

by EHUBER8
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Hector Guadamuz, Jason Rajan

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Oct 03, 2025

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 28, 2025

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Jacquiline was super helpful and great to work with. Over all everyone was helpful and mostly pleasant experience More

by ROBERTSALAZAR479
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Blake Paulson

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Aug 28, 2025

Niello Audi responded

Robert, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jacqueline and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Thetford General Manager athetford@niello.com

August 22, 2025

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This is the third Audi I have purchased from Cain Carter since 2012 (and I live approximately 75 miles away). He's the best. More

by TEDI0
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Garcia

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Aug 25, 2025

Niello Audi responded

Ted, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Aaron Thetford General Manager athetford@niello.com

June 26, 2025

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Employee Rating

We have been dealing with Niello Audi for many years . All of our experiences have been excellent. More

by BOB@RHGREALESTATE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Saephanh

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Jun 26, 2025

Niello Audi responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

June 20, 2025

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Employee Rating

Great place for service and do business. I always get treated with priority and professionalism More

by ron_j8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Carr, Scott Bunker, Dain Bryant, Hector Guadamuz, Jason Rajan, Elbert Davis III, Kenneth Thomas, Aaron Thetford

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Jun 21, 2025

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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