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Cain Carter

Overview Reviews (77) Inventory (285)

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Cain Carter

Cain Carter | Page 7

Internet Sales

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.8

77 Reviews

Overview Reviews (77) Inventory (285)

Dealership Experience

17 yrs, 8 mos

4.8

77 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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77 Reviews of Cain Carter

November 18, 2023

Dealership Rating

Employee Rating

Probably one of the best experiences we have ever had buying a car. They truly seem like they work as a team. Anxious to see how our experiences are moving forward after purchase! buying a car. They truly seem like they work as a team. Anxious to see how our experiences are moving forward after purchase! More

by STEVEANDDJ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacqueline Westlake, Andrew Lyon , Andrea Bryner

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Nov 20, 2023 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charlie Zink General Manager czink@niello.com (916) 283-7206

November 13, 2023

Dealership Rating

Employee Rating

Cain was unreal, super attentive, quick replies, every question answered, as professional as it comes.. smooth transaction , even helped with shipping.. start to finish he was a stud question answered, as professional as it comes.. smooth transaction , even helped with shipping.. start to finish he was a stud More

by AUDISPORT55

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 13, 2023 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Charlie Zink General Manager czink@niello.com (916) 283-7206

October 30, 2023

Dealership Rating

Employee Rating

Cain and his team are always a pleasure to work with. They go out of there way to make everything as easy as possible. They go out of there way to make everything as easy as possible. More

by RGALLAWAY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Burris

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Oct 30, 2023 -

Niello Audi responded

Thank you so much for your kind words for Cain and our team, and for taking the time to leave us this wonderful feedback!

October 25, 2023

Dealership Rating

Employee Rating

Everyone was helpful and attentive! Jackie made sure I was well taken care of. Thank you. Jackie made sure I was well taken care of. Thank you. More

by MAHA4DDS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacqueline Westlake, Andrew Lyon

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Oct 31, 2023 -

Niello Audi responded

We're happy to hear this! We will make sure to pass your thanks along to Jackie. Please do not hesitate to reach out to us if any questions come up as you become accustomed to your new Audi!

October 15, 2023

Dealership Rating

Employee Rating

They were fast and courteous. They answered all my questions. I was treated with respect and kindness. I definitely would buy another vehicle here! They answered all my questions. I was treated with respect and kindness. I definitely would buy another vehicle here! More

by SHELLEYRN1974

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andrea Bryner, Robert Burris, Ramez Salman

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Oct 18, 2023 -

Niello Audi responded

Thank you for taking the time to walk us through your car buying experience here at Niello Audi, Shelley! So glad that our team was able to answer all of your questions and make the process so quick for you. We look forward to working with you again in the future!

October 09, 2023

Dealership Rating

Employee Rating

Cain is the best! He is very responsive and knowledgeable. Niello Audi and Cain Carter did a fantastic job at making our lives easier. He is very responsive and knowledgeable. Niello Audi and Cain Carter did a fantastic job at making our lives easier. More

by Zack.goldenberg

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Andrew Lyon

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Oct 11, 2023 -

Niello Audi responded

Isn't Cain amazing, Zack? We will make sure to let him know that you appreciated his knowledge and responsiveness. We love making our customers lives easier when we can!

October 09, 2023

Dealership Rating

Employee Rating

Excellent service all the way. the whole team bends over backwards to help solve my Etron issues! the whole team bends over backwards to help solve my Etron issues! More

by WILLEVERS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andrew Lyon

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Oct 11, 2023 -

Niello Audi responded

Thank you for taking the time to leave us a review, Will! We're so glad that our team was able to help resolve the issues you were experiencing with your e-tron. If any other questions or concerns come up in the future, we're here to help!

October 07, 2023

Dealership Rating

Employee Rating

Experience was great. No pressure and I got all my questions answered . Cain is knowledgable and helpful No pressure and I got all my questions answered . Cain is knowledgable and helpful More

by DWILLI1022

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 11, 2023 -

Niello Audi responded

Thank you for taking the time to review your recent sales visit to Niello Audi! Cain is truly an all-star on our team here in Sacramento and we're glad to know that he kept things low pressure and answered all of your questions. Happy driving!

September 30, 2023

Dealership Rating

Employee Rating

They are friendly and have great follow up. Their service department is efficient and communicates well. Their service department is efficient and communicates well. More

by doreen.lenhart

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Erik Carr

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Oct 04, 2023 -

Niello Audi responded

This is what we love to hear, Doreen! Thank you for your review and for taking the time to acknowledge our team's efficient service and great follow up. It is always such a pleasure working with amazing customers like you!

September 18, 2023

Dealership Rating

Employee Rating

The Niello company has the vision to hire the best people in the business. One of the main reasons I keep coming back to lease cars is Cain Carter. He IS the BEST. A complete professional and friend. How man in the business. One of the main reasons I keep coming back to lease cars is Cain Carter. He IS the BEST. A complete professional and friend. How many people can say that about their sales guide? Cain Carter and Niello are high-quality class acts that set a high bar for other dealerships to emulate. I have been buying cars from Rick Niello since 1991 when I moved here from the Bay Area. More

by ron_j8

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Scott Bunker, Dain Bryant, Hector Guadamuz , Robert Burris

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Sep 27, 2023 -

Niello Audi responded

Isn't Cain amazing, Ron? Thank you for taking the time to call out his great work. We are truly lucky to have him on our team here in Sacramento and it's wonderful to know that his and the rest of our team's professional service keeps you coming back year after year. We can't thank you enough for your continued trust and support!

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