Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis | Page 132

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,361 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

4.9

1,361 Reviews

Write a Review

1361 Reviews of Caitlin Landis

December 04, 2018

Dealership Rating

Free & responsive! My first service appt since buying my car was free! I had an Oil change & tire rotation & an update to fix a navigation issue. I waited & it was prett More

by SALLYLINDER88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2018

North Penn Mazda responded

I am glad that we were able to get your navigation issue resolved during your first service visit. If there is anything we can do in the future you know where to find us! Thank you for taking the time to share your experience with us.

December 04, 2018

Dealership Rating
Employee Rating

Tire repair I just bought a CPO Mazda and had a nail puncture my tire. Courtesy loaner made the ordeal tolerable, pick-up and drop-off were very convenient and ac More

by STEVEWILLISON630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller

Dec 10, 2018

North Penn Mazda responded

I am glad that we were able to make a not so pleasant experience tolerable for you! Thank you for taking the time to share your experience with us and we will see you at your next visit!

December 04, 2018

Dealership Rating
Employee Rating

Great Customer Service North Penn Mazda provided great service and made sure that even though the shuttle wasn't there for me to return to work in a timely manner that they More

by LAURENS4683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2018

North Penn Mazda responded

Thank you for taking the time to share your experience with us! I apologize that the shuttle wasn's available, but it sounds like we made up for it with the shuttle! We appreciate the feedback and hope you have a wonderful holiday season!

November 30, 2018

Dealership Rating
Employee Rating

Always excellent for sales/service/body shop/ rentals This dealership goes above and beyond alll the time. I have two Mazda’s and live them both . The service and sales and body shop and rentals are top More

by ALUBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Freid, Kyle Neith, Tim Sheehan, Will

Nov 30, 2018

North Penn Mazda responded

Thanks for letting us know about your experience and being a loyal North Penn Mazda customer. Enjoy your new Mazda! - Kyle Neith

November 30, 2018

Dealership Rating
Employee Rating

My car looked great! My car needed a recall repair. They gave me shuttle rides and washed my car! So happy, it looks great for the upcoming holiday season! More

by MSTATUTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

North Penn Mazda responded

Thank you for taking the time to share your experience with us! We appreciate your business and your feedback. We hope you have a great holiday season with your clean car :) -Amanda Young

November 27, 2018

Dealership Rating
Employee Rating

Battery and emergency break check Great experience from ease of making the appointment to dropping off vehicle to picking up the car when finished. Outstanding customer service from e More

by GPRONKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Vinny Denardo , Will..is exceptional...always nice, helpful and professional..treats me great every time!!

Nov 28, 2018

North Penn Mazda responded

Thank you for taking the time to share your experience! We appreciate the feedback and look forward to seeing you at your next service visit.-Amanda Young

November 23, 2018

Dealership Rating
Employee Rating

Nothing special here Have had better service in the past from these people. Now, sometimes they hit the mark, sometimes they don't. I have had too many repeat visits this More

by DRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 20, 2018

Dealership Rating
Employee Rating

First service appointment for my new Mazda I arrived on time for my appointment and received a nice welcome from the service department. After a misunderstanding that I would be waiting instead More

by MWALSH8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton

Nov 28, 2018

North Penn Mazda responded

I apologize for the misunderstanding but am thrilled to hear we handled it in less time then promised! Thank you for taking the time to share this experience.-Amanda Young

November 17, 2018

Dealership Rating
Employee Rating

Great experience,as always Catie Landis is amazing-she always gives me great advice and I know I can trust her to tell me what needs work and what can wait.Very knowledgeable wi More

by STURMMIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

North Penn Mazda responded

Thank you for the excellent review! I will certainly pass this on to Catie and we look forward to seeing you at your next service. -Amanda Young

November 16, 2018

Dealership Rating
Employee Rating

Fantastic Service! It was fantastic service from beginning to end! I appreciate the phone calls and texts on the status of my vehicle. The staff was very friendly and he More

by GEMONCIVAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

North Penn Mazda responded

Dear (Username), On behalf of the North Penn Mazda team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to servicing your vehicle in the future.-Amanda Young

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