Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis | Page 131

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,361 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

English English

4.9

1,361 Reviews

Write a Review

1361 Reviews of Caitlin Landis

January 04, 2019

Dealership Rating
Employee Rating

Complimentary first service I visited North Penn Mazda for my first service on my new 2018 CX 5. Everyone was very polite, the service was completed quickly, and my vehicle was l More

by PRINCIPALGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Stoothoff

Jan 09, 2019

North Penn Mazda responded

Thank you for taking the time to share your experience about your recent service visit with us. We are glad to hear everything went as planned at your visit! We appreciate the feedback and look forward to your next visit with us.

January 02, 2019

Dealership Rating
Employee Rating

No issue this time Previous service experiences were not that great, but this time it was good. No surprise at check out. As always Wil Jones was great. Loaner car servi More

by SKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jan 02, 2019

North Penn Mazda responded

Thank you for taking the time to share your experience with us. I do apologize that your previous experiences were not great, however it makes me happy to hear that this one was better for you. If there is anything I can do now or inthe future you can contact me at 267-956-1160. Thank you again for the feedback as we do value our customers and their experiences here. Amanda Young Service Manager

December 31, 2018

Dealership Rating
Employee Rating

Excellent service The waiting area is very nice and everyone is so friendly! The video and updates sent by the service department are great to keep you up to date! More

by RHTORRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2019

North Penn Mazda responded

We appreciate you taking the time to share your experience with us. Thank you for the positive feedback regarding your service visit and we look forward to seeing you next time!

December 28, 2018

Dealership Rating
Employee Rating

Highly recommended I would come to North Penn Mazda for all my auto service needs, but sadly it's a ~40 minute drive from my house. Still, whenever I'm there, it's alway More

by JEFFBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller

Jan 02, 2019

North Penn Mazda responded

Thank you for taking the time to share your experience with us Jeff. We do appreciate your feedback and honesty. We will be here for you in the future whenever you need it!

December 22, 2018

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Employee Rating

Great experience Everything was perfect with the service that's why I gave 5stars.The only thing I didn't care for was the results of the complementary car wash lots o More

by NATECLIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Oestreich , Tim Sheehan

December 21, 2018

Dealership Rating

inspection and oil change I think all staff (front desk and rental area) are very friendly and provided good service. I just wished that my car could be done sooner. Wish the More

by MAZDA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2019

North Penn Mazda responded

Thank you for sharing your experience with us. I do apologize that your expectations were not met 100% and I would like the oppurtunity to address your concerns. If you could please contact me at 267-956-1160 or amanda@northpennmazda.com so we can discuss this further. Thank you! Amanda Young

December 19, 2018

Dealership Rating
Employee Rating

Fast and convenient Fast service, convenient option with car loaner service , awesome video with detailed issues explanation and service, Service advisor is very friendl More

by TANYALVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2019

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We strive to make every visit a positive experience and it appears as though we acheived that at your service visit!

December 17, 2018

Dealership Rating
Employee Rating

Great service at North Penn Mazda! I've been a customer at North Penn Imports since 2003; the team serviced my 2003 VW Jetta which I had purchased elsewhere and then in 2008 I bought a More

by C_SCHAEFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, John Sell , Brent Freid

Dec 18, 2018

North Penn Mazda responded

Thank you for taking the time to share your story with us Carol! You have become a part of our North Penn Family over the years and we look forward to every visit with you. We wish you a Happy and Healthy New Year! :)

December 13, 2018

Dealership Rating
Employee Rating

Air bag recall In the past I have purchased two SUV . My sales person Tony very helpful ,patient and pleasant .look forward to purchasing and new SUV in the future. More

by 22MANCEV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Amanda Miller

Dec 13, 2018

North Penn Mazda responded

Thanks for taking this time to let us know about your experience! - Amanda Young

December 07, 2018

Dealership Rating
Employee Rating

Fast and easy Everybody knows what to do when you walk in the door no waiting no hassle smooth sailing. Done right the first time. Will be returning when time to pu More

by marcysells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller

Dec 10, 2018

North Penn Mazda responded

Thank you for taking the time to share your experience with us. Our goal is 100% satisfaction and it appears we achieved that with you at your visit. We look forward to seeing you at your next service visit...or to buy that new car!

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