Caitlin Landis | Page 131

They make it easy for me to care for my car I appreciate that there is no hassle or pressure from this dealer. They are informative, professional and courteous. This is the first dealer I’ve u I appreciate that there is no hassle or pressure from this dealer. They are informative, professional and courteous. This is the first dealer I’ve used that will keep me returning! More

by KDIPANGRAZIO Verified Customer Verified Customer

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EXCELLENT SERVICE!! The service team of North Penn Mazda are fantastic! I had a flat tire on a Saturday and they were able to get me in that day to have it fixed.. Katie The service team of North Penn Mazda are fantastic! I had a flat tire on a Saturday and they were able to get me in that day to have it fixed.. Katie and Allison are always courteous and helpful.. Service with a smile. More

by HOLLAND2001 Verified Customer Verified Customer

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Routine Maintenance and Repairs to our two Mazda 3's North Penn Mazda's Service Dept service reps, mechanics & techs have been great to work with in handling all of our service issues. For several years North Penn Mazda's Service Dept service reps, mechanics & techs have been great to work with in handling all of our service issues. For several years they have serviced three Mazda's we have owned and we have found all their dealings to be fair and reasonable. I always sit in the customer waiting area while waiting for my car to be serviced and over the years I have heard many favorable comments from other customers. They never try to pressure you into making unnecessary repairs. We purchased three Mazda's from Tony Hamilton and he has also treated us with respect and has always given us excellent deals when purchasing our cars.and most importantly - no pressure!! Great place to buy and service your Mazda! More

by Bob & Doris D Verified Customer Verified Customer

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Probably the easiest experience buying a car No hassle experience. Got the car we wanted (CX3) in red, of course, at the best price. Exceptionally professional salesman (Vince) contacted us we No hassle experience. Got the car we wanted (CX3) in red, of course, at the best price. Exceptionally professional salesman (Vince) contacted us well in advance of any changes or approval from the credit company. He did not waste our time. Everything was ready when we arrived at the dealership More

by Fitzpops Verified Customer Verified Customer

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Very efficient Very personable and efficient they know their customers by first name basis and it is always like going to a family when you visit this dealership Very personable and efficient they know their customers by first name basis and it is always like going to a family when you visit this dealership More

by janetfull Verified Customer Verified Customer

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Diagnosing leaking Miata My 2008 Miata is collecting rain on the passenger side. After repeated failures to fix it myself, I finally took it to the dealer for their assessmen My 2008 Miata is collecting rain on the passenger side. After repeated failures to fix it myself, I finally took it to the dealer for their assessment. Turns out that the drain on that side is broken/plugged/otherwise not working. They ordered the new part(s), which are scheduled to be installed next week. More

by JKW731 Verified Customer Verified Customer

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Great Dealership! Went in to set up service on my 2016 CX5 and came out of there with a new car. John Sell- Salesman is very helpful. He knows the product all of my qu Went in to set up service on my 2016 CX5 and came out of there with a new car. John Sell- Salesman is very helpful. He knows the product all of my questions were answered. Financing department does quick work so not being there for hours. Would recommend anybody if looking to buy a new car and ask for John Sell. More

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Superb dealership, sales and service alike As others have commented, the folks at NorthPenn are indeed professionals and really nice people as well. No sales pressure of any kind whatever; will As others have commented, the folks at NorthPenn are indeed professionals and really nice people as well. No sales pressure of any kind whatever; willingness to negotiate; to provide all relevant $ figures, e.g., CapCost, Residual, MF, etc. This dealership is now located 55miles from where I currently live. However, having been a customer of theirs since 2011, there is no question that we will continue with them for all our service needs despite that fact. Greg, Shawn, John and the sales team members are responsive each rate 5 stars. Service department is as conscientious and as skilled as one could hope for. I recommend them w/o reservation. More

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Best Experience Ever buying a New Car! I was so lucky that I bought my new Maxda3 5-Door i Hatchback Grand Touring at North Penn Mazda! The entire experience was wonderful from start to f I was so lucky that I bought my new Maxda3 5-Door i Hatchback Grand Touring at North Penn Mazda! The entire experience was wonderful from start to finish. The Manager, Kyle Neith, first communicated with me via email, as well as many other dealerships. I had good vibe about him and decided to go there. He introduced me to my Sales Rep., Tony Hamilton and I could not have had a better person. No hard sell. Just a warm, friendly and knowledgeable man. He was awesome! He made me feel good and I trusted that I would get a great deal...image that...trusting a car salesman is really possible at North Penn! We negotiated until I felt I had the best deal and it wasn't like sparing it was just fair dealing. I got the car I wanted and at a better price that I thought I'd get. Got a good price on my trade-in on a 15 year old Buick too. After the sale, I picked up my car 2 days later...at my choice. He was so patient and we went inside my car and he went over everything on how to operate it and linked up my phone to it. He spend a lot of time with me and I knew how to do everything including using my great Mazda Nav. System, setting up the radio presets...he even showed me things I didn't even know I had! We took my car on a test drive and he even showed me more things this great car could do. Did I say he did all this after the sale! He introduced me to the Service Dept. and had me set up my first oil change/maintance appointment....they were really nice there too. If I tell you it felt like a family affair- it did. My experience with the finance rep..Colleen Celec was good too. She knew her stuff and was easy to work with. I know I have said a lot, but there is so much more good things that I didn't get to tell you for not wanting to write a book. Just know if you want to have a good experience buying and getting a great deal on your car...this is really the place you need to go. I, honestly, am happy I went here and I have a great feeling that I will be happy for all my future car service needs. Thank you for such a fantastic job, Tony Hamilton. You really went out of your way and have a customer for life. Thank you Kyle Neith for your honesty and for hiring such a great group of people. I love my new car!! More

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Only dealership I want to buy cars from! Been a customer since the 90's, this is the third car I have bought. Sales rep Tony Hamilton was so helpful, and the service crew has always been exce Been a customer since the 90's, this is the third car I have bought. Sales rep Tony Hamilton was so helpful, and the service crew has always been exceptional! Worth the drive from wherever you are! More

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