Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis | Page 3

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,338 Reviews

Dealership Experience

10 yrs, 8 mos

Industry Experience

14 yrs, 4 mos

Languages Spoken

English English

4.9

1,338 Reviews

Write a Review

1338 Reviews of Caitlin Landis

June 03, 2026

Dealership Rating
Employee Rating

Everyone i spoke to or dealt with in-person was very nice and helpful. Service was easy and quick. More

by JCRAWFORD1377
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 03, 2026

North Penn Mazda responded

Thank you, JCRAWFORD1377, for your feedback! We're glad to hear that everyone you interacted with was friendly, helpful, and made the process easy and efficient. We appreciate you choosing us and look forward to assisting you again in the future!

June 02, 2026

Dealership Rating
Employee Rating

I love North Penn Mazda. I just purchased a white cx9 that had very low mileage and was In perfect condition. Alyssa sold us the Mazda and was very knowledgeable and answere More

by MARYANNGROSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2026

North Penn Mazda responded

Dear Maryann, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you're enjoying your Mazda CX-9 and that you found the perfect vehicle. Alyssa will be delighted to know that her knowledge and dedication helped make your purchase experience a positive one. We also appreciate your kind words about our Service Department. Our entire team works hard to provide exceptional customer care before, during, and after the sale, and it's wonderful to know that effort is recognized. Thank you for choosing North Penn Mazda. We truly value your business and look forward to serving you for many years to come. Enjoy your Mazda CX-9! Warm regards, The North Penn Mazda Team

June 01, 2026

Dealership Rating
Employee Rating

It was exceptional from start to finish. They worked with my requests and made it a very simple process More

by LEIKRO
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 01, 2026

North Penn Mazda responded

Thank you for your kind words! We're thrilled to hear that your experience was exceptional from start to finish. It was our pleasure to work with your requests and make the process as simple and seamless as possible. We truly appreciate your business and look forward to assisting you again in the future!

May 30, 2026

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Employee Rating

Caitlin was great, they took car, gave loaner, kept updated, addressed the car issues and provided excellent customer service! More

by GPRONKO
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 01, 2026

North Penn Mazda responded

Hi Greg, Thank you for the wonderful feedback! We're so glad to hear that Caitlin provided excellent customer service and kept you informed throughout the process. It's great to know the loaner vehicle helped make your visit more convenient and that all of your vehicle's concerns were addressed to your satisfaction. We truly appreciate your trust in our team and look forward to assisting you again whenever you need us! Best regards, North Penn Service Team

May 29, 2026

Dealership Rating
Employee Rating

Caitlin was patient, always responded to my text messages even as I concerned about my car More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller

May 29, 2026

North Penn Mazda responded

Thank you for your kind words, Sandy! We're so glad to hear that Caitlin provided you with such attentive service. We understand that concerns about your vehicle can be stressful, and we're happy she was able to keep you informed and respond promptly to your messages throughout the process. We'll be sure to share your feedback with Caitlin. Thank you for choosing us, and we look forward to assisting you again in the future!

May 29, 2026

Dealership Rating
Employee Rating

excellent professional and friendly service everytime i am there! all my questions are answered and everyone seems to be working together very well! More

by notax12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, John Magarity Jr, Robert Bell , allison my sales person and i forget the name of who handled our finances but was a very nice young man!

May 29, 2026

North Penn Mazda responded

Thank you for the wonderful review! We're delighted to hear that you consistently receive excellent, professional, and friendly service during your visits. Our team takes great pride in working together to provide the best experience possible, and it's rewarding to know that all of your questions have been answered along the way. We truly appreciate your continued trust and support, and we look forward to seeing you again!

May 28, 2026

Dealership Rating
Employee Rating

Comfortable waiting area, professional and thorough service Efficient with reasonable wait time, easy to understand service paperwork More

by DEBBIEHONEYWELL11
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

May 29, 2026

North Penn Mazda responded

Thank you for your review, Debbie! We're delighted to hear that you enjoyed our comfortable waiting area and found our team professional, thorough, and efficient. It's great to know that the service paperwork was easy to understand and that your wait time was reasonable. We appreciate your feedback and look forward to serving you again in the future! 🚗😊

May 28, 2026

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Employee Rating

Always a wonderful service experience! Very nice shuttle service to/from the dealership. Amana Miller is a very professional and courteous Service Manager! More

by DMBEENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller

May 29, 2026

North Penn Mazda responded

Thank you for the kind words! We're thrilled to hear you had another wonderful service experience with us. It's great to know our shuttle service helped make your visit more convenient. Amanda will be especially pleased to hear your recognition of her professionalism and courteous service. We truly appreciate your trust in our team and look forward to serving you again in the future! 🚗😊

May 26, 2026

Dealership Rating
Employee Rating

North Penn Madza service rep Caitie was very professional and patient with me all through the process. Also great to work with her and the entire Madza team at NPM. More

by BOB_BILYK
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

May 27, 2026

North Penn Mazda responded

Thank you for the great review, Bob! We’re so happy to hear Caitie provided professional and patient service throughout the process. She and the entire North Penn Mazda team work hard to make every visit a great experience, and we truly appreciate your kind words and support. We look forward to seeing you again!

May 13, 2026

Dealership Rating
Employee Rating

Caitlin was awesome, Her cummincation was great. I always recommend North Penn Mazda to everyone for Service and Sales. More

by mcdemay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

North Penn Mazda responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear Caitlin provided awesome service and kept communication clear throughout your experience. We truly appreciate your support and look forward to helping you again at North Penn Mazda for both Sales and Service!

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