Cameron Cocco

Most employees were kind and helpful. Like Cam and Amy and Ozzy. Some weren’t. Like John. A few criticisms: 1. The finance person should talk to the sales team/ managers before talking Like Cam and Amy and Ozzy. Some weren’t. Like John. A few criticisms: 1. The finance person should talk to the sales team/ managers before talking to the client to confirm the deals made and what the client wants. 2. The finance person should not chew gum while conversing with clients. 3. The finance person should present the warranty as the amount of money in addition to the price of the car and present it as an option that is recommended. Not just “this is what I tell people” and “this is what most people do” and it should be presented as something for the client to THINK about. Not as some decision that NEEDS to be made in the middle of signing papers. 4. The finance person should have all documents ready and printed before inviting the client into his office. 5. The finance person should not make jokes about the sales person, insulting him and implying he is trouble. It was in bad taste and awkward. P.S. all of these are about John More

by mkdancer20 Verified Customer Verified Customer

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Cameron was knowledgeable, professional, and efficient throughout the entire process. Although he had only been at the dealership for a few weeks when we came in looking for a used CRV, he quickly earned throughout the entire process. Although he had only been at the dealership for a few weeks when we came in looking for a used CRV, he quickly earned our confidence with his excellent customer service. When we learned that the vehicle we wanted to test drive was no longer available, Cameron and the team handled the situation professionally and worked with us to find a solution that met our needs. Cameron went above and beyond. He drove four hours to help finalize the deal and get us into a new CRV. His dedication and commitment to customer satisfaction made all the difference. More

by jbibeault Verified Customer Verified Customer

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