Cameron Decker | Page 37

Great customer service! The dealership was set up nicely. Cameron helped me so well and I walked away with such a great car. Very pleased with the service. The dealership was set up nicely. Cameron helped me so well and I walked away with such a great car. Very pleased with the service. More

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Great price, poor customer service The day before I purchased the car, the salesperson was to look into other financing options but when I arrived the following day to purchase the car, The day before I purchased the car, the salesperson was to look into other financing options but when I arrived the following day to purchase the car, he had failed to do so. In fact, the salesperson did not even come to work that day and the sale was handled by a different salesperson, who was not provided sufficient information. Actually, the sale of car was initiated via an internet salesperson. So I was dealing with 3 different salespeople who were not communicating with one another. It was extremely frustrating that it took several hours to make the purchase when the financing was all in order through our bank the day before the purchase. The person giving an orientation on the features of car was not knowledgeable. I discovered a flaw in one of the seats, and the part to repair it was ordered, but the appointment to repair was 3 weeks later. This repair took 7.5 hours to replace a seat cover. I was not prepared for a wait this long. Also, after 3 weeks we had not received the title. When we called to inquire about the title, they told us they had been trying to reach us. However, we had no phone calls or emails regarding the title. There seemed a lot of young employees standing/sitting around not doing anything. We do feel like we got a fair price on the car and we did not feel pressured to purchase additional warranties or use the dealers financers. More

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Exceptional Customer Service We stopped into Zeck Ford to trade in and upgrade to a Ford Escape. The staff was above and beyond helpful and friendly. We spoke with Nicole over the We stopped into Zeck Ford to trade in and upgrade to a Ford Escape. The staff was above and beyond helpful and friendly. We spoke with Nicole over the phone before coming into the dealership. She was very friendly and helpful in our car search process. Once at the dealership, we worked with Cameron who made us feel at ease and comfortable with the whole car buying process. I would most definitely recommend Zeck to anyone interested in a car purchase!! More

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Great place for a new car! The sales team is friendly and helpful. Everything goes smooth and faster than I expected. It was great overall experience to purchase vehicle there a The sales team is friendly and helpful. Everything goes smooth and faster than I expected. It was great overall experience to purchase vehicle there and I can be difficult to deal with. They were helpful every step of the way. More

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Best experience ever! BEST car buying experience, hands down. Cameron Decker was SO patient and helpful. He was personable and really went above and beyond. Thanks so much BEST car buying experience, hands down. Cameron Decker was SO patient and helpful. He was personable and really went above and beyond. Thanks so much Cam! More

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Cameron Decker provided the best customer service! Cameron Decker was awesome! I was extremely pleased with how professional and patient he was. He went above and beyond to make my experience a great o Cameron Decker was awesome! I was extremely pleased with how professional and patient he was. He went above and beyond to make my experience a great one. Keep up the great work Cameron! More

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Great Customer Service I had a great experience buying my Nissan Rogue from Zeck Ford. I worked with Cam Decker, who was extremely helpful throughout the entire buying exper I had a great experience buying my Nissan Rogue from Zeck Ford. I worked with Cam Decker, who was extremely helpful throughout the entire buying experience. From start to finish, Cam and the rest of the staff at Zeck were transparent and honest, which are qualities that are hard to find at other dealerships. I never felt pressured to make decisions, and I truly felt like the staff had my best interest at heart. These qualities carried over into my interactions with the financing officer, Jeremiah, who quickly earned my trust and made me feel comfortable throughout the financing process. All-in-all, I had a wonderful experience at a Zeck and would recommend them to anyone looking to buy a car. More

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They wanted my business. My experience at Zeck was exceptional. From my first call with Kenyatta to set up appointment to the meeting Cameron Decker the following morning. The My experience at Zeck was exceptional. From my first call with Kenyatta to set up appointment to the meeting Cameron Decker the following morning. The team at Zeck was awesome. And news flash of all the Ford Dealers in the KC Meteo area they actually acted like they wanted my business. I live less than 3 miles from a Ford Dealer who is unnamed and they couldn’t give me the time of day when I went in for a test drive. I drove 40 min to Zeck following a friends recommendation and because they had what I was looking for. Cameron was great and the team really made me feel as though my business was important. Oh and the truck is awesome! More

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Great experience finding a hard to find Transit 150XLT. I just recently purchased my Ford Transit 150XLT and was very happy with the entire process. I worked with Cameron Decker in sales and Gene Sirabella I just recently purchased my Ford Transit 150XLT and was very happy with the entire process. I worked with Cameron Decker in sales and Gene Sirabella from their locate department. I was very picky with the features and model I wanted and those guys were great to work with. Cameron made sure I was happy with the vehicle once it arrived and their service department made sure it was ready to roll with any necessary repairs, etc. The finance person who assisted us was great and didn’t pressure us into any extra warranties; he listened to our concerns and helped us work out a great deal overall with the extended warranties we did want to purchase. Overall, the staff I encountered were great and I will definitely continue to do business with them. Thanks! More

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Customer service-EXCELLENT Cameron and Nicole went above and beyond to get the car that I needed. They were professional and easy to work with. I’ll be back when it’s time to Cameron and Nicole went above and beyond to get the car that I needed. They were professional and easy to work with. I’ll be back when it’s time to get my next one! More

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