Cameron Goudreau | Page 17

I went into replace a taillight. Upon being informed, it was completed, I met with Cameron and paid. When I got home, I opened my tailgate, and none of the trim was put back together Upon being informed, it was completed, I met with Cameron and paid. When I got home, I opened my tailgate, and none of the trim was put back together. These two pictures are what I saw. For the amount paid, I would have thought a service manager or a QA manager would have verified that all the work was completed and everything was put back together. After informing Cameron and returning to the dealership, it was Cameron that fixed it. He was outstanding, as for the actual service, poorest experience ever. I am not sure if I should return, I would expect some type of compensation for my time and expense in trusting that when you paid 800.00 dollars for a service, it would be done correctly the first time. More

by Raj.Nadkarni Verified Customer Verified Customer

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Nice to deal with this place. Been with them for 15 years! Great service and communication! Been with them for 15 years! Great service and communication! More

by ettiebird1 Verified Customer Verified Customer

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Cameron is a pleasure to work with. I had an issue with a tire a couple of weeks ago and when we completed that service, he ordered the parts and scheduled the recall appointment with I had an issue with a tire a couple of weeks ago and when we completed that service, he ordered the parts and scheduled the recall appointment with a loaner. Vey easy to work with and a great representative for BMW Sarasota. More

by DKB Verified Customer Verified Customer

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Excellent service , extremely prompt and takes care of everything Amazing service will come again everything Amazing service will come again More

by KOSHY.MARY Verified Customer Verified Customer

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Very satisfied with Cameron. He was courteous, professional and very helpful. Sorry and surprised the dealership no longer provides replacement cars. He was courteous, professional and very helpful. Sorry and surprised the dealership no longer provides replacement cars. More

by TCONSTANCE48 Verified Customer Verified Customer

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Pleasant experience as always. Everyone was friendly and vehicle was ready as promised. Service was performed as described. Everyone was friendly and vehicle was ready as promised. Service was performed as described. More

by jeffreym.costa Verified Customer Verified Customer

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People are friendly, waiting is too long, I wish I could understand earlier, so that I go home first then come back later, understand earlier, so that I go home first then come back later, More

by TUTU1414 Verified Customer Verified Customer

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They were able to fix my problem. It was a nice day for a walk. It was a nice day for a walk. More

by Jeffcgoldstein Verified Customer Verified Customer

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Just had the windows tinted. Professional staff. Very friendly. Estimated time for completion was accurate. Professional staff. Very friendly. Estimated time for completion was accurate. More

by bfranklin5 Verified Customer Verified Customer

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Cameron is by far the best service advisor I have ever worked with! He exceeds my expectations every time and goes above and beyond every time I bring in my car! worked with! He exceeds my expectations every time and goes above and beyond every time I bring in my car! More

by BRITTGOLDAY Verified Customer Verified Customer

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