Excellent dealership!
4Runner concern diagnosed and repaired. Thank you to the team for their help.
4Runner concern diagnosed and repaired. Thank you to the team for their help.
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by 4Runner1
Service Price Transparency
Other Employees Tagged:
Skylar Offutt
Dec 30, 2024 -
Longo Toyota of Prosper responded
Thank you for your great feedback! We're glad to hear that we could diagnose and repair your 4Runner concern. A special thanks for recognizing our team’s efforts in providing you with the help you needed. If you have any further questions or need assistance, don’t hesitate to reach out. We look forward to serving you again! Happy New Year - Team Longo
The staff were friendly, and the service was done in less
than an hour. The waiting room was nice and clean.
than an hour. The waiting room was nice and clean.
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by niton2122
Service Price Transparency
Oct 28, 2024 -
Longo Toyota of Prosper responded
Thank you for your review! We’re glad to hear that you had a positive experience with our friendly staff and that your service was completed in less than an hour. It’s great to know you found our waiting room nice and clean as well. Your feedback is greatly appreciated, and we look forward to serving you again in the future - Team Longo Toyota of Prosper
Longo Toyota of Prosper has an excellent service
department and service advisors, in particular our advisor Cameron Knott. Making appointments, checking in, communications about progress and recomm
department and service advisors, in particular our advisor Cameron Knott. Making appointments, checking in, communications about progress and recommendations, to completion - are extremely easy and efficient. I highly recommend this company’s service department.
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by Kevin
Service Price Transparency
Oct 11, 2024 -
Longo Toyota of Prosper responded
Thank you for taking the time to share your positive experience with Longo Toyota of Prosper! We’re thrilled to hear that our service department and advisor Cameron Knott provided you with excellent service. Your feedback about the ease and efficiency of our appointment process and communication is greatly appreciated. We strive to deliver top-notch service, and your recommendation means a lot to us. We look forward to serving you again in the future!
Outstanding commitment to their Customers!
I worked with Cameron Knott and he was absolutely amazing! He stayed in contact and my car was completed on time.
I worked with Cameron Knott and he was absolutely amazing! He stayed in contact and my car was completed on time.
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by tmianthony
Service Price Transparency
Sep 18, 2024 -
Longo Toyota of Prosper responded
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Cameron Knott. His commitment to keeping you informed and ensuring your car was completed on time reflects our dedication to outstanding customer service. We appreciate your support and look forward to serving you again in the future! Team Longo Toyota of Prosper
Very professional, and clear about the process.
The service department was very clean and comfortable.
Staff very friendly.
The service department was very clean and comfortable.
Staff very friendly.
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by Schnydrmn
Service Price Transparency
Sep 13, 2024 -
Longo Toyota of Prosper responded
Thank you so much for your kind review on DealerRater! We're thrilled to hear that you found our service department professional, clean, and comfortable. It's wonderful to know that our staff made a positive impression with their friendliness. Your feedback means a lot to us and motivates our team to keep up the great work. Team Longo
As always this Toyota dealership in Prosper, TX provided
a 5 star experience! A special shout out to Ferledy Fuentes and David Maldonado, that made my experience seamless and enjoyable. Everyone knows how w
a 5 star experience! A special shout out to Ferledy Fuentes and David Maldonado, that made my experience seamless and enjoyable. Everyone knows how we struggle to find the perfect car sometimes, but as a team effort they went above and beyond and within a few hours I was going home driving my new dream car! I can’t recommend their services enough, even being a long term customer, everything from the amenities to the service and financial team was flawless. It is a pleasure doing business and I will definitely be back to upgrade my car in the future.
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by gabriel_canaan
Aug 01, 2024 -
Longo Toyota of Prosper responded
We know you have many choices when selecting a brand | dealer and we're humbled @ Longo Toyota of Prosper to have been selected to handle your auto care needs. Congratulations and please enjoy what you drive
Took my Lexus in for an oil change.
I wish I would have know about the 2 year 299 was only for Toyota vehicles. It does not clarify that on the website.
I wish I would have know about the 2 year 299 was only for Toyota vehicles. It does not clarify that on the website.
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by pchou06
Service Price Transparency
May 16, 2024 -
Longo Toyota of Prosper responded
Thank you for your viewpoint. Your feedback has been noted and shared with our management team.
Not many places that I go into, where I feel like Elvis
walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or
walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or acknowledge me. Thank you!
I have bought several cars from here, serviced many of them here, and it does not go unnoticed. I feel more like a team member or family, than I do a customer. Nothing is fake, it all feels genuine, and I appreciate it.
Kenneth James is just great every single time I need service or repairs/concerns. He’s easy to talk to, knowledgeable, and keeps me updated on my vehicles. My ace. Doug is almost a tie. Been knowing him for close to 20 years at Longo and his last dealership. I try to divvy up my services between the two. But both are excellent.
Tony Bailey is my exclusive sales consultant and should be yours too! Nothing but the best customer service and easy buying process.
Several other names to mention, all are worthy of praise, so they will be tagged. Thank you for the great service as always, at Longo Toyota of Prosper!
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by dbade1
Service Price Transparency
Apr 26, 2024 -
Longo Toyota of Prosper responded
What a wonderful review! It really means a lot to see this feedback about our team and we're so glad to read your drive home from Longo Toyota of Prosper a satisfied customer. Thank you for being the most important part of our business.
All around, service was great!
Transportation home was even provided while my vehicle was being worked on!
Transportation home was even provided while my vehicle was being worked on!
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by shabazzamani23
Service Price Transparency
Jan 29, 2024 -
Longo Toyota of Prosper responded
Thank you for sharing your visit online and please hurry back - Team Longo
Great dealership.
I had a unique issue with my car that my service advisor, Cameron Knott, personally fixed before sending back to the technicians for the rest of the
I had a unique issue with my car that my service advisor, Cameron Knott, personally fixed before sending back to the technicians for the rest of the service. Always an enjoyable and pleasant experience at Longo!
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by TundraOwner02
Service Price Transparency
Nov 10, 2023 -
Longo Toyota of Prosper responded
Longo Toyota of Prosper is loving your screen name "TundraOwner02" and we're so honored to have been selected to handle your auto care needs. Have a wonderful weekend and enjoy your upcoming holidays!