Cameron Love

Everyone was very helpful and friendly. John made this the easiest and quickest transaction I’ve ever had in purchasing a vehicle. Very happy with the service I received today. Top notch. John made this the easiest and quickest transaction I’ve ever had in purchasing a vehicle. Very happy with the service I received today. Top notch. More

Report | Print

Ultimate Driving Machine"? More like the ultimate hunk of junk. I kept telling my young adult son how BMW was the ultimate driving machine, and he said, "I think we should get More like the ultimate hunk of junk. I kept telling my young adult son how BMW was the ultimate driving machine, and he said, "I think we should get a Mazda." I told him, "you haven't driven until you've driven a BMW." Boy was I wrong! This has been the worst car-buying experience of my life and I've owned three Mercedes, two BMWs (this being my second), two Jeeps, an Acura, and a Range Rover. I spent a year researching and trying to find a quality, safe vehicle to share with my son, and this turned out to be the worst thing that could have happened. He said right away, "it drives like xxxx." Even after taking it back twice , being dismissed "that's how X Drive drives " and being without a car for a week so they could "make repairs," nothing was fixed. Some young kids at a local tire and repair shop were able to point out serious issues within minutes things the dealership ignored. And my son was right it still drives like xxxx. When I asked what they were going to do, their idea of "resolving" the situation was trying to sell me an even more expensive piece of junk and take more of my money instead of fixing the car I just bought. Now I'm stuck with an unsafe, undrivable vehicle. BMW of San Luis Obispo does not operate with integrity. The used car department is careless, corners are cut, and vehicles are not properly vetted. Customers are left with unsafe, overpriced cars that should never have left the lot. Profit is clearly prioritized over safety and transparency. On top of that, they don't respect people's time. I've spent hours upon hours dealing with them, only to miss an annual family vacation because of this mess. Most importantly, the fact that this dealership and its personnel have no regard for the safety of the people they sell cars to is completely outrageous and I expected much, much more from a BMW dealer. Shop elsewhere your money, your time, and your safety are worth more than what you'll get here. More

Report | Print

DO NOT BUY A USED CAR HERE! Run away as fast as you can from BMW of San Luis Obispo. Their used car department is extremely shady. They do not properly inspect or repair vehicle Run away as fast as you can from BMW of San Luis Obispo. Their used car department is extremely shady. They do not properly inspect or repair vehicles and will lie straight to your face without hesitation. They are more than willing to send you and your family off in an unsafe car with no shame, leaving buyers in a devastating, dangerous, and costly position. The only ones who win here are the dealership, while customers are left stuck with unsafe, undrivable cars or forced to pay for expensive repairs. Their used car practices should be investigated. Don’t make the same mistake I did — please shop elsewhere. More

Report | Print

I have been going to Coast BMW for about 3 years and my best experiences have been because of their new service advisor, Karina Gonzales! Every time you enter the building she greets you with the biggest s best experiences have been because of their new service advisor, Karina Gonzales! Every time you enter the building she greets you with the biggest smile and makes you feel welcomed. She definitely brightens your day when you are there (whether it’s because you are getting something fixed or just some routine maintenance done). Her customer service is impeccable. She treats everyone so nice and as if they truly are family. And she truly is a BMW enthusiast so you know she cares about the brand she represents! Highly impressed! Will be recommending anyone I know with a BMW to head over to see Karina if they need to have service done with an stress-free experience. To have a service advisor like Karina to take care of you and your car is why BMW is such a respected brand. More

Report | Print

JT and Cameron were fantastic, friendly and made the car buying experience easy and painless. buying experience easy and painless. More

Report | Print

I enjoy working with dealership. I bought my BMW from San Ramon but the service down here has been great. They have been knowledgeable and are really ready to help. Special thanks t I bought my BMW from San Ramon but the service down here has been great. They have been knowledgeable and are really ready to help. Special thanks to Cameron Love who probably knows more about BMWs than anyone I've ever talked. Cameron was nice enough to help me learn all the info about my car even though I could not buy from him. Karen who calls and makes my appointments is very friendly and always schedules me for my convenience. Steven was my service advisor today when I took the car in for oil service. He was there from the minute I drove up to walking me to my car when I picked up. All in all I've had great service from this dealership. The employees seem to enjoy their work and are always helpful. More

Report | Print

Roger always provides a top notch customer experience anytime I go into BMW SLO. Always gets me an answer for the many questions I always have in regards to my vehicles service. anytime I go into BMW SLO. Always gets me an answer for the many questions I always have in regards to my vehicles service. More

Report | Print

JT was responsive, helpful, and transparent about the entire leasing process from setting up an appointment to figuring out the deal and finalizing everything. Would definitely recommend and I’ll be happ entire leasing process from setting up an appointment to figuring out the deal and finalizing everything. Would definitely recommend and I’ll be happy to be a return customer. More

Report | Print

I had to wait a few minutes because they were busy. I had an appointment. It wasn't long, they acknowledged my presence. The wait was 2 hours but the lobby was comfortable and I perused the used vehicl I had an appointment. It wasn't long, they acknowledged my presence. The wait was 2 hours but the lobby was comfortable and I perused the used vehicles while I waited. Everyone was courteous and helpful. Not just Cameron, but JT and Cameron Love! It was a positive experience! Thanks guys!! More

Report | Print

FIRST TIME FOR SERVICE WITH RICHARD AND I WAS NOT DISAPPOINTED. RICHARD IS KNOWLEDGEABL, PROFESSIONAL AND COURTESIOUS AND MORE IMPORTANTLY, LISTENS. SERVICE PERFORMED AS REQUIRED AND DELIVERED CLEAN DISAPPOINTED. RICHARD IS KNOWLEDGEABL, PROFESSIONAL AND COURTESIOUS AND MORE IMPORTANTLY, LISTENS. SERVICE PERFORMED AS REQUIRED AND DELIVERED CLEAN AND ON TIME. SERVICE DEPT TOP NOTCH AND NEW MANAGER, JOSH WONT DISAPPOINT. YOU FELT WECOME BY ALL IN SERVICE, AS IT SHOULD BE. More

Report | Print