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Caphil Sooknanan
Caphil Sooknanan at Davis Acura

Caphil Sooknanan | Page 16

Service Advisor

Davis Acura

2051 Lincoln Hwy
Langhorne, PA 19047

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264 Reviews
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264 Reviews

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264 Reviews of Caphil Sooknanan

December 12, 2022

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Employee Rating

Great service. Both with the timely manner my car was completed and the service member who helped me More

by KDEZURE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2022

Davis Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

December 01, 2022

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Employee Rating

I've always have a great experience there. The staff is terrific and the mechanics always do a good job. More

by ejb 2017 RDX, 2020 TLX
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2022

Davis Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our service team, and we look forward to working with you again. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 30, 2022

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Employee Rating

Great customer service. Convenient and accommodating. Very helpful all around. Caphill does a nice job for the customer. More

by swaterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2022

Davis Acura responded

Thank you for taking the time to share your thoughts on working with Caphil and our team. We're glad to hear we delivered such a great experience! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 29, 2022

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Employee Rating

Second visit. My issue did not get resolved. Service desk is friendly and punctual, as always. More

by nkrivobokov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2022

Davis Acura responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

Nov 29, 2022

nkrivobokov responded

Thank you for your quick response. Yes, feel free to reach out to me to discuss.

November 29, 2022

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Employee Rating

Very good service on the car and good customer service . Everything done in a timely fashion More

by GALLEN200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2022

Davis Acura responded

Thank you for choosing Davis Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 28, 2022

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Employee Rating

Good and friendly service was provided by Cahill and team. I’m appreciative for the great customer service. More

by glanshelil69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2022

Davis Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Davis Acura, we look forward to having you as a valued customer for many years to come! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 25, 2022

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Employee Rating

I have never been disappointed having my car serviced at Davis Acura. It's easy to make the reservation online. More

by LANE121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2022

Davis Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 23, 2022

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Employee Rating

Well it was all ok until they left my wipers off and I had to replace them on my way back home before it rained takes way to long just for oil change ws there for an hour in a half with appt More

by alysonrivera691
Recommend Dealer
No
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Nov 28, 2022

Davis Acura responded

Alyson, Thank you for your service review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Steve Pulli Service Manager 215-943-7000 extension 1503

November 19, 2022

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Employee Rating

Didn’t have to wait too long to get the service I needed. I would recommend this Acura dealership. More

by SGRAY39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2022

Davis Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Davis Acura, we look forward to having you as a valued customer for many years to come! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 16, 2022

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Employee Rating

Service was good and coordinated with Davis Honda in Burlington very well to inspect my vehicle. More

by kschutsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Victor Hertado , Michael Risica

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Nov 16, 2022

Davis Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Davis Acura. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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