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Caphil Sooknanan
Caphil Sooknanan at Davis Acura

Caphil Sooknanan | Page 17

Service Advisor

Davis Acura

2051 Lincoln Hwy
Langhorne, PA 19047

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264 Reviews
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264 Reviews

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264 Reviews of Caphil Sooknanan

November 14, 2022

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Employee Rating

The customer service rep Caphil was knowledgeable and extremely helpful. I enjoyed working with him during my last service visit. My issue, unfortunately hasn’t been resolved and the 2nd visit has been More

by nkrivobokov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2022

Davis Acura responded

Thank you for your business and this review. We're happy to hear that Caphil was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 14, 2022

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Employee Rating

Quick response. Easy to work with when my car wouldn’t start and I was stressed out. Friendly, helpful service representative More

by amymass3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2022

Davis Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 10, 2022

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Employee Rating

Always excellent service with Davis Acura! Waiting area is always very clean. Appointments are easy to make via phone, on-line and in person. More

by EBROWN1521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates

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Nov 11, 2022

Davis Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Davis Acura, we look forward to having you as a valued customer for many years to come! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 09, 2022

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Employee Rating

Fast and efficient, always a courtesy vacuum and car wash plus wonderful customer service advisors. More

by Sakinah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Hertado

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Nov 10, 2022

Davis Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Davis Acura to be a positive one. Please don't hesitate to reach out if you need anything else. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 08, 2022

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Employee Rating

Pretty straightforward and smooth. Very easy to book a time for services. Comfortable sit area to relax More

by HUANGHILLARY07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Victor Hertado , Michael Risica

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Nov 09, 2022

Davis Acura responded

Hillary, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Davis Acura! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 07, 2022

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Employee Rating

Great service and they always explain what is going to be done on your car More

by TRINNI77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 07, 2022

Davis Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 04, 2022

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Employee Rating

This is the only place I trust to get my car serviced! The team there are super friendly and helpful! Would totally recommend to everyone! More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 07, 2022

Davis Acura responded

Thank you, Cindy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Davis Acura. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 02, 2022

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Employee Rating

They diagnosed my car for free and secured a warranty repair for my car when my manufacturer warranty expired the day before I got there. Not extraordinary, reasonable really but still greatly appreciate More

by lawrencearnell
Recommend Dealer
Yes
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Nov 03, 2022

Davis Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Davis Acura. 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

October 27, 2022

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Employee Rating

They always give me great service and take good care of my car. Mario was excellent at helping get my extended warranty on my last visit. More

by BBA913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Echevarria, Chris Yates, Victor Hertado , Michael Risica

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Oct 28, 2022

Davis Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

October 25, 2022

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Employee Rating

Very good people is working there always there to help if you have questions and very helpful More

by AFIJAMASIC
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates, Victor Hertado , Michael Risica

Report | Print
Oct 25, 2022

Davis Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Davis Acura! 2022 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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