Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 13

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
281 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

19 yrs, 10 mos

5.0

281 Reviews

Write a Review

281 Reviews of Carl Maratta

December 14, 2022

Dealership Rating
Employee Rating

Excellent service, knowledgeable and easy to work with. They were willing to squeeze me in. I recommend highly More

by Apex_Legend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez, David Barschow, Jesse Mies , Joe Ortiz, Katie Rice, Harrison Stone, Carlos Trindade

Dec 14, 2022

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

December 13, 2022

Dealership Rating
Employee Rating

This dealership has great technicians and customer service. In and out very quickly. No issues More

by LAURABETH00017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Dec 13, 2022

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

December 12, 2022

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Employee Rating

Sarina was great! ! I would recommend anyone buying a Kia go and see her! If not for her approaching us we would have left More

by deb3100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Ouafaa Kouhaila , Ying "Chin" Chang, Zabdiel Guerrero, Eli Martinez, Sarina Pompei, Carlos Trindade

Dec 13, 2022

Executive Kia responded

Thank you for your review and kind words for Sarina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. John Goglettino General Manager

December 12, 2022

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This was already submitted. The service was timely, a very good experience. Staff kept me informed and were all very pleasant. More

by PBC47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I can’t recall the name of the other gentlemen but he was 5 star also.

Dec 12, 2022

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

December 12, 2022

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Employee Rating

Timely service. I drank a coffee while waiting and the staff came out with explanation for what needs to be done. More

by Mike
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Dec 12, 2022

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

December 09, 2022

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Employee Rating

The staff in the service department were friendly and informative. Excellent communication. Comfortable waiting area. More

by SAMTHERIAULT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Dec 12, 2022

Executive Kia responded

Sam, Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

December 08, 2022

Dealership Rating
Employee Rating

Not fixed at all and same issue. And when I tried to reschedule it for fixing the same issue, they didn't apologize for the same issue and they said they will call me back for schedu More

by roony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Parbhunath , Katie Rice

Dec 12, 2022

Executive Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Carl Maratta Service Manager

December 08, 2022

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Employee Rating

Really great service. Everyone was very welcoming towards me and they were able to diagnose my vehicle More

by Zabdiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez , Joe Ortiz, Katie Rice, Carlos Trindade

Dec 08, 2022

Zabdiel responded

Thank you for everything

December 07, 2022

Dealership Rating
Employee Rating

I continue to return to executive kia for all of my car service. I’m driving a 2004. It’s wonderful to call for an appointment and to be recognized and treated like family. Rick is a treasure, and as th More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

Dec 07, 2022

Executive Kia responded

Thank you, Eileen, for sharing your thoughts about your experience with Executive Kia. We appreciate your business and look forward to seeing you again soon! Carl Maratta Service Manager

December 06, 2022

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Employee Rating

Very nice friendly people. Good job done at the service. My 5th year as a customer with a kia and nissan car. More

by JAYASINGHE DON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Ouafaa Kouhaila , Ying "Chin" Chang, Zabdiel Guerrero, Eli Martinez, Sarina Pompei, Katie Rice, Brian Roush

Dec 07, 2022

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

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