Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 14

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
281 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

19 yrs, 10 mos

5.0

281 Reviews

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281 Reviews of Carl Maratta

December 06, 2022

Dealership Rating
Employee Rating

We have had very good experiences at this dealership. We bought 2 cars there and have used the service department. More

by FAHARKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush

Dec 07, 2022

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

December 05, 2022

Dealership Rating
Employee Rating

Greeted immediately and kept appraised of exactly what was going on and what was needed. More

by FRANMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez , Joe Ortiz, Katie Rice, Carlos Trindade

Dec 06, 2022

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

December 01, 2022

Dealership Rating
Employee Rating

Very honest and kept in touch with me throughout the day so I knew what it would cost More

by DizdeniseDenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez, David Barschow , Joe Ortiz, Katie Rice, Brian Roush, Carlos Trindade

Dec 02, 2022

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

December 01, 2022

Dealership Rating
Employee Rating

I've been using Executive Kia for over 10 years. Always on time with service! Super friendly team. More

by TAMI.SCHWEIKERT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Jorge D Dominguez , Joe Ortiz, Katie Rice, Brian Roush

Dec 02, 2022

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we continue to meet your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

December 01, 2022

Dealership Rating
Employee Rating

They're honest and easy to work with, and they usually help get concerns covered under Kia's Basic warranty for me. More

by bryan_creevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

Dec 02, 2022

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 28, 2022

Dealership Rating
Employee Rating

This dealership lied to me and said that they fixed my harness for $340 when I woke up the next morning to start my car at 3:15 or 4:15 in the morning I noticed that my harness was not repaired so I calle More

by Andre Bright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Harrison 1* 1 ?? star

Dec 02, 2022

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Carl Maratta Service Manager

November 25, 2022

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Employee Rating

The team was professional and prompt. My car was fixed ahead of schedule which was a pleasant surprise! More

by ALEXANDRA.LANA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, David Barschow , Katie Rice, Brian Roush

Nov 26, 2022

Executive Kia responded

Alexandra, Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

November 24, 2022

Dealership Rating
Employee Rating

The hospitality will f kindness is always awesome! I’m greeted with smiles and always an update of service about my vehicle-honestly. More

by MICHELLE_BROWN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Nov 26, 2022

Executive Kia responded

Michelle, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 16, 2022

Dealership Rating
Employee Rating

Very helpful made my experience very happy and when I upgraded my car I will b coming here no questions More

by Davidwillis 652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Nov 17, 2022

Executive Kia responded

Thank you, David, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

November 16, 2022

Dealership Rating
Employee Rating

Very polite and friendly. Work was done in the time we were told. We were pleased. More

by Patlonergan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

Nov 17, 2022

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

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