Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 14

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
285 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

20 yrs, 3 mos

5.0

285 Reviews

Write a Review

285 Reviews of Carl Maratta

December 08, 2022

Dealership Rating
Employee Rating

Not fixed at all and same issue. And when I tried to reschedule it for fixing the same issue, they didn't apologize for the same issue and they said they will call me back for schedu More

by roony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Parbhunath , Katie Rice

Dec 12, 2022

Executive Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Carl Maratta Service Manager

December 08, 2022

Dealership Rating
Employee Rating

Really great service. Everyone was very welcoming towards me and they were able to diagnose my vehicle More

by Zabdiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath , Jorge D Dominguez, Joe Ortiz, Katie Rice, Carlos Trindade

Dec 08, 2022

Zabdiel responded

Thank you for everything

December 07, 2022

Dealership Rating
Employee Rating

I continue to return to executive kia for all of my car service. I’m driving a 2004. It’s wonderful to call for an appointment and to be recognized and treated like family. Rick is a treasure, and as th More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

Dec 07, 2022

Executive Kia responded

Thank you, Eileen, for sharing your thoughts about your experience with Executive Kia. We appreciate your business and look forward to seeing you again soon! Carl Maratta Service Manager

December 06, 2022

Dealership Rating
Employee Rating

Very nice friendly people. Good job done at the service. My 5th year as a customer with a kia and nissan car. More

by JAYASINGHE DON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Ouafaa Kouhaila , Ying "Chin" Chang, Zabdiel Guerrero, Eli Martinez, Sarina Pompei, Katie Rice, Brian Roush

Dec 07, 2022

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

December 06, 2022

Dealership Rating
Employee Rating

We have had very good experiences at this dealership. We bought 2 cars there and have used the service department. More

by FAHARKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Brian Roush

Dec 07, 2022

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

December 05, 2022

Dealership Rating
Employee Rating

Greeted immediately and kept appraised of exactly what was going on and what was needed. More

by FRANMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath , Jorge D Dominguez, Joe Ortiz, Katie Rice, Carlos Trindade

Dec 06, 2022

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

December 01, 2022

Dealership Rating
Employee Rating

Very honest and kept in touch with me throughout the day so I knew what it would cost More

by DizdeniseDenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, David Barschow , Jorge D Dominguez, Joe Ortiz, Katie Rice, Brian Roush, Carlos Trindade

Dec 02, 2022

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

December 01, 2022

Dealership Rating
Employee Rating

I've been using Executive Kia for over 10 years. Always on time with service! Super friendly team. More

by TAMI.SCHWEIKERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath , Jorge D Dominguez, Joe Ortiz, Katie Rice, Brian Roush

Dec 02, 2022

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we continue to meet your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

December 01, 2022

Dealership Rating
Employee Rating

They're honest and easy to work with, and they usually help get concerns covered under Kia's Basic warranty for me. More

by bryan_creevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Brian Roush

Dec 02, 2022

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 28, 2022

Dealership Rating
Employee Rating

This dealership lied to me and said that they fixed my harness for $340 when I woke up the next morning to start my car at 3:15 or 4:15 in the morning I noticed that my harness was not repaired so I calle More

by Andre Bright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Harrison 1* 1 ?? star

Dec 02, 2022

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Carl Maratta Service Manager

...
14
...

Dealership Inventory (295 Vehicles)

new 2027 Kia Sportage Hybrid car, priced at $41,094
2027 Kia Sportage Hybrid
new
Wolf Gray exterior
Automatic
All-wheel Drive
new 2026 Kia Sorento Hybrid car, priced at $44,500
2026 Kia Sorento Hybrid
new
Steel Gray exterior
Automatic
All-wheel Drive
new 2027 Kia Telluride Hybrid car, priced at $58,716
2027 Kia Telluride Hybrid
new
Wolf Gray exterior
Automatic
All-wheel Drive
new 2027 Kia Sportage car, priced at $32,366
2027 Kia Sportage
new
Wolf Gray exterior
Automatic
Front-wheel Drive
new 2027 Kia Carnival car, priced at $40,740
2027 Kia Carnival
new
White exterior
Automatic
Front-wheel Drive
new 2025 Kia Sportage Plug-In Hybrid car, priced at $41,987
2025 Kia Sportage Plug-In Hybrid
new
Snow White Pearl exterior
Automatic
All-wheel Drive