Carl Martinez
Carl Martinez at Toyota of Santa Fe

Carl Martinez

Service Manager

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

5.0
66 Reviews

Carl was born and raised in New Mexico. A proud Santa Fe high graduate, he also served in our armed forces. He worked for our Toyota Dealership since 1994. Carl is married with a daughter and son. His philosphy is to treat each customer with respect and provide honest and ethical service to ensure their vehicle stays safe and reliable. Contact information Direct 505-992-1532, Email carlm@toyotaofsantafe.com

5.0

66 Reviews

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Dealership Experience

31 yrs, 3 mos

66 Reviews of Carl Martinez

June 14, 2025

Dealership Rating
Employee Rating

Great service advisor. Able to make appointment very quickly before a trip. Also, sales team was helpful in answering questions about potential trade without being pushy. A More

by frank.armijo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Sandoval, Adrian Medina

Jun 18, 2025

Toyota of Santa Fe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Santa Fe. We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2025

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The service department sis a great job on my routine maintenance. Kept me informed of the work needed and why. Work completed in the time quoted. More

by CAllen
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Toyota of Santa Fe responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2025

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They were very helpful and kind when helping us purchase on our new Grand Highlander. More

by Varelama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Roybal, Juan Acosta, Noure Benelalija , Emilia Castaneda

Apr 22, 2025

Toyota of Santa Fe responded

Hi, thank you for taking the time to leave a review for us at Toyota of Santa Fe. We're happy we could meet your expectations! We look forward to your next visit! Take care!

March 22, 2025

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Good experience at the dealership. Knowledgeable, helpful and courteous staff. I will use them again. More

by Nanc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Toyota of Santa Fe responded

Hi there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2025

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I have been with Toyota in Santa fe New Mexico for many years and trust them very much! More

by Kathleen Jenkins
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 14, 2025

Toyota of Santa Fe responded

Hi there, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2023

Dealership Rating
Employee Rating

Excellence! !! Always a great experience with friendly people and a great service department with expert staff More

by demons86
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

February 08, 2023

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Always great service thank you guys for being there and helping us and always letting us be aware of other things that need to be paid attention to for safe driving and well-being More

by Marcussoulflower
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trini Gallegos, Jennifer Martinez , Brian Brannan, Buddy Espinosa, Conner Spridgen

October 28, 2022

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my “go-to”for many years. Some of the guys are like family. Only irritating thing is being asked to write a 15 word mnimum! More

by wolfchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Brannan

Dec 26, 2022

Toyota of Santa Fe responded

Thank you for taking the time to leave us a review!

July 31, 2022

Dealership Rating
Employee Rating

Thank you to the entire service staff! ! 100% satisfied with all my services! Excellent service and excellent customer service More

by demons86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Sandoval, Daniel Guerrero, Ernie Griego , Frank Guerra, David Leonard, Joe Sanchez

Aug 05, 2022

Toyota of Santa Fe responded

Thank you for this amazing review, We're glad the entire staff made you feel welcome!

July 31, 2022

Dealership Rating
Employee Rating

Honest; knowledge; run; professional; accommodating; customer focused; high standards; clean. They must be good to the employees in the service department and treat them well because so many people have More

by SantaFeToyotaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Toyota of Santa Fe responded

Thank you for the kind rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

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