Carl Martinez
Carl Martinez at Toyota of Santa Fe

Carl Martinez | Page 3

Service Manager

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

4.6
84 Reviews

Carl was born and raised in New Mexico. A proud Santa Fe high graduate, he also served in our armed forces. He worked for our Toyota Dealership since 1994. Carl is married with a daughter and son. His philosphy is to treat each customer with respect and provide honest and ethical service to ensure their vehicle stays safe and reliable. Contact information Direct 505-992-1532, Email carlm@toyotaofsantafe.com

4.6

84 Reviews

Write a Review

Dealership Experience

32 yrs, 8 mos

84 Reviews of Carl Martinez

April 20, 2025

Dealership Rating
Employee Rating

They were very helpful and kind when helping us purchase on our new Grand Highlander. More

by Varelama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Roybal, Juan Acosta, Noure Benelalija , Emilia Castaneda

Apr 22, 2025

Toyota of Santa Fe responded

Hi, thank you for taking the time to leave a review for us at Toyota of Santa Fe. We're happy we could meet your expectations! We look forward to your next visit! Take care!

March 22, 2025

Dealership Rating
Employee Rating

Good experience at the dealership. Knowledgeable, helpful and courteous staff. I will use them again. More

by Nanc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Toyota of Santa Fe responded

Hi there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2025

Dealership Rating
Employee Rating

I have been with Toyota in Santa fe New Mexico for many years and trust them very much! More

by Kathleen Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Toyota of Santa Fe responded

Hi there, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2023

Dealership Rating
Employee Rating

Excellence! !! Always a great experience with friendly people and a great service department with expert staff More

by demons86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 08, 2023

Dealership Rating
Employee Rating

Always great service thank you guys for being there and helping us and always letting us be aware of other things that need to be paid attention to for safe driving and well-being More

by Marcussoulflower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trini Gallegos, Jennifer Martinez , Brian Brannan, Buddy Espinosa, Conner Spridgen

October 28, 2022

Dealership Rating
Employee Rating

my “go-to”for many years. Some of the guys are like family. Only irritating thing is being asked to write a 15 word mnimum! More

by wolfchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Brannan

Dec 26, 2022

Toyota of Santa Fe responded

Thank you for taking the time to leave us a review!

July 31, 2022

Dealership Rating
Employee Rating

Honest; knowledge; run; professional; accommodating; customer focused; high standards; clean. They must be good to the employees in the service department and treat them well because so many people have More

by SantaFeToyotaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Toyota of Santa Fe responded

Thank you for the kind rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

July 31, 2022

Dealership Rating
Employee Rating

Thank you to the entire service staff! ! 100% satisfied with all my services! Excellent service and excellent customer service More

by demons86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Sandoval, Daniel Guerrero, Ernie Griego , Frank Guerra, David Leonard, Joe Sanchez

Aug 05, 2022

Toyota of Santa Fe responded

Thank you for this amazing review, We're glad the entire staff made you feel welcome!

July 14, 2022

Dealership Rating
Employee Rating

Everyone was extremely friendly and helpful. Would like to express my gratitude to Brian Brannan for going beyond being helpful to me. He should be a cherished employee. More

by dlovato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Brannan

Aug 09, 2022

Toyota of Santa Fe responded

Thank you for the nice review. Brian is one of the most popular service advisors, he'll be happy to hear your kind words.

June 05, 2022

Dealership Rating
Employee Rating

Service was fairly fast. Service writer was friendly and kept me up to date on progress. More

by Mogleybear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Toyota of Santa Fe responded

Hello, thank you for trusting us with your service and we are glad you had a good experience!! we look forward working with you again in the future.

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