Carl Martinez | Page 4

I have always been pleased by the professionalism of Toyota of Santa Fe staff - many of whom have been in the Service Department for over 15 years! Excellent technical skills - great with customer serv Toyota of Santa Fe staff - many of whom have been in the Service Department for over 15 years! Excellent technical skills - great with customer service skills (despite occasionally whiney-customers). Indicative to me of a professional, customer-oriented, and well regarded by management workplace! More

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Prompt and courteous service, Thank you guys.The Only Prompt and courteous service, Thank you guys. The Only thing is I wish you guys would have is a touchless car wash rather than the one you use which Prompt and courteous service, Thank you guys. The Only thing is I wish you guys would have is a touchless car wash rather than the one you use which uses brushes and scratches my truck. More

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Absolutely wonderful experience. Knowledgeable and friendly staff. No other Toyota dealership compares to Toyota of Santa Fe. I'll never service my vehicle anywhere else. friendly staff. No other Toyota dealership compares to Toyota of Santa Fe. I'll never service my vehicle anywhere else. More

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I was unable to shift from 'park' to reverse and I had 'VSC off' and 'ABS' show up on the dash. I looked in the manual to find out what this meant and what to do. The manual said take it into to the deale 'VSC off' and 'ABS' show up on the dash. I looked in the manual to find out what this meant and what to do. The manual said take it into to the dealership. Not very useful if I could not get the car out of 'park', I called Toyota of Santa Fe, and was able to leave a message with Carl. He called back within several minutes and told me how to over-ride the problem, which usually can be solved by pressing hard on the break pedal. I was later able to make an appointment to have the car in and fixed. This was accomplished quickly and the defective break switch was replaced. More

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The place to go to receive superb auto service! Great location, staff, and mechanics. Feel 100% safe on the road knowing my autos are well maintained by quality staff. location, staff, and mechanics. Feel 100% safe on the road knowing my autos are well maintained by quality staff. More

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I appreciate the great customer service I get every time I go there . Happy Holidays!!!! I go there . Happy Holidays!!!! More

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Excellent! Thank you for your wonderful service - it was fast and professional. Also thank you for the discount for us, loyal customers! fast and professional. Also thank you for the discount for us, loyal customers! More

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My car is a 2004 Lexus. Toyota has been servicing it for 16 years and it is still in excellent shape. They tell me it should last until it’s 25! All down to good service. 16 years and it is still in excellent shape. They tell me it should last until it’s 25! All down to good service. More

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I had a problem with rat damage in the engine, particularly hoses and wiring. They took it on and worked through the day to get it all fixed. particularly hoses and wiring. They took it on and worked through the day to get it all fixed. More

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Easy to deal with. Gets me in and out without problems. Points out any problems and deals with it at same appointment Points out any problems and deals with it at same appointment More

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