Carl Martinez
Carl Martinez at Toyota of Santa Fe

Carl Martinez | Page 4

Service Manager

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

4.8
80 Reviews

Carl was born and raised in New Mexico. A proud Santa Fe high graduate, he also served in our armed forces. He worked for our Toyota Dealership since 1994. Carl is married with a daughter and son. His philosphy is to treat each customer with respect and provide honest and ethical service to ensure their vehicle stays safe and reliable. Contact information Direct 505-992-1532, Email carlm@toyotaofsantafe.com

4.8

80 Reviews

Write a Review

Dealership Experience

32 yrs, 4 mos

80 Reviews of Carl Martinez

February 27, 2022

Dealership Rating
Employee Rating

Excellent dealership with superb service group led by Service Assistant Joe Sanchez, who has provided us with top-notch service and advice for many years. Employees like Mr. Sanchez make Toyota of Santa More

by Harvey Rosen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Sandoval, Jim Garcia , Joe Anchondo, Joe Sanchez

Feb 28, 2022

Toyota of Santa Fe responded

Good Morning Harvey, Thanks for leaving a review, and mentioning Joe S. You’re right, Mr. Sanchez is one of the most knowledgeable advisors that we have . I’ll be sure to share your praises with him!

February 10, 2022

Dealership Rating
Employee Rating

Toyota of santa fe service Dept Very friendly fast Professional service and very clean and accommodating! I will countinue to bring my toyota back here for the best service More

by Bridgette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Toyota of Santa Fe responded

Thank you for this amazing review we appreciate your business and look forward to your next visit, until then we are here if you need anything.

January 19, 2022

Dealership Rating
Employee Rating

I have always been pleased by the professionalism of Toyota of Santa Fe staff - many of whom have been in the Service Department for over 15 years! Excellent technical skills - great with customer serv More

by carltroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Guerra

Mar 04, 2022

Toyota of Santa Fe responded

Thank you so much for this positive review we are so happy to hear you are pleased with our service, our team works hard to make customers happy, but we can only do it thanks to amazing customers like you.

January 12, 2022

Dealership Rating
Employee Rating

Prompt and courteous service, Thank you guys.The Only Prompt and courteous service, Thank you guys. The Only thing is I wish you guys would have is a touchless car wash rather than the one you use which More

by Rkderr@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nancy Anderson, Daniel Masterson, Conner Spridgen, Sean Starkweather, Maria Trevizo Espinosa

January 05, 2022

Dealership Rating
Employee Rating

Absolutely wonderful experience. Knowledgeable and friendly staff. No other Toyota dealership compares to Toyota of Santa Fe. I'll never service my vehicle anywhere else. More

by Carguy1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Martinez, Erick Martinez, Adrian Medina , Buddy Espinosa, Frank Guerra

Feb 17, 2022

Toyota of Santa Fe responded

Thank you, Reviews like this motivates our team to continue meeting expectations like yours we appreciate your loyalty and hope we can continue to work with you for many years to come, you will always have a Buddy here at Toyota of Santa Fe.

January 01, 2022

Dealership Rating
Employee Rating

I was unable to shift from 'park' to reverse and I had 'VSC off' and 'ABS' show up on the dash. I looked in the manual to find out what this meant and what to do. The manual said take it into to the deale More

by nmturchi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger; and service technician Mario.

Jan 03, 2022

Toyota of Santa Fe responded

Good morning, I am very happy to hear that Carl and the Toyota team were able to find the problem with your vehicle's brake switch. We hope to see you again! Let us know about your future experiences.

December 15, 2021

Dealership Rating
Employee Rating

The place to go to receive superb auto service! Great location, staff, and mechanics. Feel 100% safe on the road knowing my autos are well maintained by quality staff. More

by saun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Salazar , Frank Guerra

December 15, 2021

Dealership Rating
Employee Rating

I appreciate the great customer service I get every time I go there . Happy Holidays!!!! More

by Connietru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 24, 2021

Dealership Rating
Employee Rating

Excellent! Thank you for your wonderful service - it was fast and professional. Also thank you for the discount for us, loyal customers! More

by bteterycz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Espinosa

Nov 29, 2021

Toyota of Santa Fe responded

Thank you for the wonderful review and for taking the time to share your experience with us. Please let us know about your future experiences.

November 12, 2021

Dealership Rating
Employee Rating

My car is a 2004 Lexus. Toyota has been servicing it for 16 years and it is still in excellent shape. They tell me it should last until it’s 25! All down to good service. More

by Anniewood92745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adrian Medina , I don’t know the name of the mechanic who worked on my car but he did a very good job.

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