Carla Horsley

Great experience. Would definitely buy a vehicle from Carla again! She was knowledgeable and didn't rush the process. She answered all of our questions and was extreme Would definitely buy a vehicle from Carla again! She was knowledgeable and didn't rush the process. She answered all of our questions and was extremely personable and professional! More

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Great sales experience that was not pushy and understood my wants and listen to what I wanted and steered me in the right direction. I would recommend the Terra team to anyone looking for a honest deal with my wants and listen to what I wanted and steered me in the right direction. I would recommend the Terra team to anyone looking for a honest deal without being pushy! More

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Tera is a very friendly dealership. Everything was handled very efficiently. Personnel very friendly and thoughtful. Everything was handled very efficiently. Personnel very friendly and thoughtful. More

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Carla was exceptionally over the moon, the best to deal with. She was so caring and considerate!! Additionally, Tony was also amazing to work with. He was able to get us in sign papers and in our vehicl with. She was so caring and considerate!! Additionally, Tony was also amazing to work with. He was able to get us in sign papers and in our vehicle within 10 minutes!!!! More

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I've purchased all my vehicles from Gjovik for the last 40 years. Always great service. Very nice people. Always recommend them to family and friends. 40 years. Always great service. Very nice people. Always recommend them to family and friends. More

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We lived our salesperson Carla. The rest of the experience was terrible. We had an appointment scheduled two days prior to pick up our nene truck yet the idiot finance guy Matt mad The rest of the experience was terrible. We had an appointment scheduled two days prior to pick up our nene truck yet the idiot finance guy Matt made us wait for over an hour! He was a condescending jerk. He didn’t know the products and was only interested in upselling. We have bought far too many vehicles from Gjovik’s the past 30 years and I have never felt this pissed. He didn’t know his product and was stating he wanted to get a side gig as a mortgage broker—-yet he’s not intelligent enough to do the job he has! I asked him for our Owners Manual. He said it was in the truck. There was no owners manual in the truck so we asked Carla. She is looking into it but it’s been over a week and still I owners manual! Seriously? How cheap! And Gerri in Setvice is terrible! We took our Corvette to him for new tires and he damaged our rims! He tried to cover it up by spreading grease all over the rims and we picked it up this way. A home I had to clean the rims to find out they damaged our rims! Bout Corvette had under 7K miles in it and he ruined our rims. When my wife told him of this he did NOTHING! We should have sued him! My wife wouldn’t let me make a bigger deal of it because his daughter is friends with our niece. Big mistake. He should be fired. And Matt. They may have new owners but still the same lousy people. Except Carla. More

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Carla went out of her way to make sure everything went smoothly and was very accommodating to our circumstance. smoothly and was very accommodating to our circumstance. More

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The dealership did a nice job sorting out some minor manufacturer issues. I can also say that the salesman that handled my order was professional, courteous and went well beyond the sale. He not only ke manufacturer issues. I can also say that the salesman that handled my order was professional, courteous and went well beyond the sale. He not only kept me up to date on the build status he also gave me a comprehensive instruction on the tech and how things worked. The new vehicles have so many options now his lesson went way beyond a crash course. I left the dealer with a new truck and had the knowledge to use all the new gadgets. My salesman's name was Scott, I can recommend him and assure you he will make your buying experience one to write home about. 5 stars all the way. More

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Not pushy to begin with. Great greeting at the door. Listened to what I was intrested in. Great greeting at the door. Listened to what I was intrested in. More

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Knowledgeable staff and pleasant to work with. The dog was friendly. That's all folks. The dog was friendly. That's all folks. More

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