Carlo Gilli Jr. | Page 28

Best in class Remarkably satisfied with the buying experience of my CPO model & trade-in. Most impressed with Isabela’s level of professionalism & knowledge of the Remarkably satisfied with the buying experience of my CPO model & trade-in. Most impressed with Isabela’s level of professionalism & knowledge of the Audi brand & technical features of my specific model. Expected to be up sold in the Finance Mgr’s office but Carlos concluded the transaction in a straightforward and efficient manner. Thoroughly pleased thus far, and expect the same experience with Service. More

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Quick, thorough service department. The service department is always quick and as accommodating as they can be in any given situation. You can always count on a smile and a friendly fac The service department is always quick and as accommodating as they can be in any given situation. You can always count on a smile and a friendly face. More

by Dancer Verified Customer Verified Customer

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Painless experience I want to thank Carlo for taking the time with me on my recent purchase. He went over everything in detail and the deal went according to what he said I want to thank Carlo for taking the time with me on my recent purchase. He went over everything in detail and the deal went according to what he said. He is an honest, knowledgable sales person who believes the customer is #1. I also wanted to give a quick thanks to finance manager Eddie, he was awesome and had all my paperwork ready when I came in so all I had todo was sign. More

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Came in for a test drive, left with a beautiful 2015 A5. Couldn't have asked for a better car buying experience. Thanks again Carlo! Couldn't have asked for a better car buying experience. Thanks again Carlo! More

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Great!! I recently purchased my first Audi and completely in love with it. Tho I didn’t make the buy at this location, I had a few questions regarding the car I recently purchased my first Audi and completely in love with it. Tho I didn’t make the buy at this location, I had a few questions regarding the car and Carlo was more than helpful with any questioned I had and took the time to explain in detail. He went as far as printing out information and the whole 9. Next purchase I make will definitely be at this dealer! More

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Top Notch!!!! Carlo was a pleasure to work with!! He made buying a car enjoyable! I can't say enough about him! He should be replicated he has all the qualities Carlo was a pleasure to work with!! He made buying a car enjoyable! I can't say enough about him! He should be replicated he has all the qualities you would want in an employee and a salesman! Kuddo's to Carlo!!! More

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Thanks Carlo, is this my fifth Audi! 😊👍 Excellent job Carlo thank you for the smooth transaction. Hope to see you soon. when I drop by for wash. Carlo thank you for the smooth transaction. Hope to see you soon. when I drop by for wash. More

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Quality Service Appointment The recall service and oil change were completed in less time than expected. I was shuttled to a nearby location to wait, which was very much appreci The recall service and oil change were completed in less time than expected. I was shuttled to a nearby location to wait, which was very much appreciated. A sales representative answered a few questions I had as a new Audi owner, even though it was purchased used from a different car maker. Considering these services, the higher price for an oil change was worthwhile. More

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Great and straightforward experience I came in looking at multiple Audi A3 sedans and Carlo told me the difference and price in all of them. There were no hidden fees and I got the car th I came in looking at multiple Audi A3 sedans and Carlo told me the difference and price in all of them. There were no hidden fees and I got the car that I wanted. Talking to Carlo didn't feel like he was out to just sell me a car, but a conversation. When I left the dealership I was happy with not only the purchase but also the ease at which Carlo made the entire experience. More

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New Q8 Purchase Everything about my experience at Audi Hoffman Estates was impressive. I was greeted within minutes of entering the showroom by Isabela. She was kno Everything about my experience at Audi Hoffman Estates was impressive. I was greeted within minutes of entering the showroom by Isabela. She was knowledgeable and attentive. I was pleased with the large inventory of vehicles that met my list of wants. As I live 2 hours from the dealership, an efficient transaction was important and I got just that. Eddie in Finance made the dreaded paperwork phase quick and painless. Carlos and Isabella showed me the features of my car and Isabela has been in contact since making sure everything is above expectations. I would highly recommend this dealership. More

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