Carlo Matos | Page 18

Always treated very well.... I've always had great experience when buying my Subaru, this one is my 4th. Tom Matthews is my salesman, have recommended him to friends who have pu I've always had great experience when buying my Subaru, this one is my 4th. Tom Matthews is my salesman, have recommended him to friends who have purchased 2 cars from him. Plan to get the next car from Ganley Westside Imports. More

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Always perfect experience I’ve been servicing my car here for over 2 years and this dealership has always exceeded my expectations. They have a very courteous staff, they are I’ve been servicing my car here for over 2 years and this dealership has always exceeded my expectations. They have a very courteous staff, they are on time with their estimated wait, and are very thorough in making certain my car is being taking care of. I also appreciate the free shuttle service they provide. More

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Best car purchase process ever The car process was amazing. The sales reps are excellent with their knowledge of the vehicles and explaining rates and terms that everyone can unders The car process was amazing. The sales reps are excellent with their knowledge of the vehicles and explaining rates and terms that everyone can understand. Extremely polite and friendly. Definitely recommend going to Ganley Westside for your next car purchase. More

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Never thought I would be recommending a car dealership. My wife and I just leased a 2018 Subaru Outback this morning. The dealership was the best experience we've ever encountered. No pushing or manipulati My wife and I just leased a 2018 Subaru Outback this morning. The dealership was the best experience we've ever encountered. No pushing or manipulating, the agent and finance department bent over backwards to work their best deal to the parameters we requested. Never thought I'd ever recommend a car dealership to anyone, ever, but Ganley Westside Imports in North Olmstead definitely earned and deserves the honors: Tom Matthews, the Subaru Sales Consultant who was constantly moving, on the ball the entire time. He was friendly and easy going, and made all the gears move. He's exactly who you always hope you'll get when you shop for a car, but never seem to. We tripped and fell into the perfect sales person, just walking in to the dealership 15 minutes before closing on a Thursday night... crazy good luck. Carlos Matos, the Subaru Sales Manager who worked the bank(s) to get us the deal we wanted. Bob Zeleny, the Subaru Business Manager who finalized the deal quickly and painlessly once all the heavy grunt work was done. We did NOT want to shop for a car, but were forced to due to circumstances, and were on our guard, expecting very little. We are grateful for the conversion, and have already recommended Tom and GWI to all our friends on social media - we hope it successfully sends business your way. Either way, consider us permanent customers. More

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Purchasing new Subaru vehicle Igore and Carlo gave me excellent and personalized service. I feel very confident in my purchase and this dealership. Igore in particular, gave me gre Igore and Carlo gave me excellent and personalized service. I feel very confident in my purchase and this dealership. Igore in particular, gave me great help and attention to my needs. More

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Great dealership! Great dealership, very friendly employees. Everyone that I talked to went out of their way to help me out as much as possible. Would definitely recomm Great dealership, very friendly employees. Everyone that I talked to went out of their way to help me out as much as possible. Would definitely recommend. More

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New Outback Without a doubt, this was the smoothest car buying experience we have ever had! Checked out the '17 Outback at the auto show, thinking about time to t Without a doubt, this was the smoothest car buying experience we have ever had! Checked out the '17 Outback at the auto show, thinking about time to trade in our '09 Forester. Looked over the Ganley Westside Import web site, found the exact model in stock that we were interested in. We met Karl during our visit, he showed us the Outback, we took a test ride..... the rest is history! We love our new Outback! Can't say enough about the great customer service that we received from Karl in sales, and Bob in finance... They went "above and beyond" to make this a awesome car buying experience! Thank You! More

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My very first new car. It was a pleasure to work with Bruce Green and the service team. I wasn't expecting that we would have a minor issue with new car but they took care It was a pleasure to work with Bruce Green and the service team. I wasn't expecting that we would have a minor issue with new car but they took care of me and fixed the problem. You guys are awesome! More

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Happy I waited for the car I wanted Keith @ Ganley was great during the process and when the car was delayed - he allowed me to vent a little. I am more than happy with my new Subaru Cro Keith @ Ganley was great during the process and when the car was delayed - he allowed me to vent a little. I am more than happy with my new Subaru Crosstrek... More

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Standard oil change and check brakes.. Keith was very on top of his game on Tuesday. I had a standard oil change done to my car and asked Keith if he could look at my brakes as well. He sa Keith was very on top of his game on Tuesday. I had a standard oil change done to my car and asked Keith if he could look at my brakes as well. He said absolutely!!!! About 3 hrs latter Keith called me and said that I could use fron brakes pads and they would turn the back brakes and lube them up for us . But since I was short on money Keith worked it out for me and I didn't need the back breaks right now More

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