Carlos DeJesus | Page 10

Universal Hyundai, The Better Way to Buy! Another great experience with Universal Hyundai. I work in the automotive sales industry and still buying a new vehicle comes down to picking a vehicl Another great experience with Universal Hyundai. I work in the automotive sales industry and still buying a new vehicle comes down to picking a vehicle that I will be happy with. The team at Universal Hyundai was friendly and patient at my indecision. Special thanks to Carlos DeJesus for his incredible follow-up over the past year. Yes, I started considering what vehicle to replace my lease with a little more than a year ago. Carlos patiently provided information about vehicles and finance programs over all that time. Carlos was gracious enough to allow one of his colleagues to take care of us because he was engaged with another customer when we arrived. Thank you, Darrin Diaz (Double DD) for showing us multiple different vehicles and insisting that we drive each selection to make sure that we were satisfied. We almost made the wrong choice but Darrin insisted that we drive each contender vehicle so that we would pick the right one. Thanks again, Darrin. Other people that helped with our selection were Juan Colon and Guillermo Faria. This is our fourth Hyundai with Universal Hyundai and I we are pleased again. Including the vehicles that we have purchased at Universal Nissan this is our 10th vehicle with the Universal Hyundai / Universal Hyundai group. The deal took a little time because of our indecision. The negotiation part was fair and very easy. It took a little extra time with clean-up on the new vehicle and that is certainly OK for a busy Saturday. Universal Hyundai is the "Better Way to Buy". More

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G90 ultimate This is the third car I have purchased from this dealership. It was an absolute pleasure and extremely professional. They moved cars in the lot and i This is the third car I have purchased from this dealership. It was an absolute pleasure and extremely professional. They moved cars in the lot and in the showroom to allow me to drive the G90. I even drove a G 80 first to compare. They were very knowledgeable and not pushy. They eagerly sought every discount after reducing their price. I have worked with them since 2008 maintaining and servicing my vehicles. The salesman, Carlos DeJesus was fantastic. I strongly encourage you to use him if you are looking for a new car. More

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Carlos Dejesus in my option is a great asset to the Hyundai Corp. Thank you for your service! He is an extremely professional and genuinely nice man. Racquel Wentwo in my option is a great asset to the Hyundai Corp. Thank you for your service! He is an extremely professional and genuinely nice man. Racquel Wentworth More

by racquel2222 Verified Customer Verified Customer

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Exceeds Expectations Communicate service expectations to customer. Follow through on service commitment. Inform others of important information about the vehicle your dea Communicate service expectations to customer. Follow through on service commitment. Inform others of important information about the vehicle your dealing with. Speaks clearly and courteously. Listen effectively and check for understanding..Very dependable and very conscientious of other needs .Have a great potential of being a knowledgeable sales instructor. More

by Lourdes Thomas Verified Customer Verified Customer

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What an experience! Everyone at the dealership was extremely friendly, and attentive! Thor was incredibly patient, and helpful. We test drive 4 vehicles, and he took the Everyone at the dealership was extremely friendly, and attentive! Thor was incredibly patient, and helpful. We test drive 4 vehicles, and he took the time to understand what my husband and I were looking for. Everyone was so very helpful, I would definitely recommend this dealership. More

by anacgutierrez1 Verified Customer Verified Customer

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A fun day Excellent experience, buying a car is not easy and everyone knows it , at universal it's a very nice experience. Thanks. That's why I'm in my 7th car Excellent experience, buying a car is not easy and everyone knows it , at universal it's a very nice experience. Thanks. That's why I'm in my 7th car I think and I still enjoy it. Again thanks very much More

by atesm001 Verified Customer Verified Customer

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Excelllent service I decided to buy for the second time in the same dealer because the maintenance service most of the time is delivered on time. I just book the service I decided to buy for the second time in the same dealer because the maintenance service most of the time is delivered on time. I just book the service online (almost every time), go there and leave in the estimated time. This is a precious bonus in any car purchase. Employees are trained well and are very courteous. More

by torresdesiree Verified Customer Verified Customer

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Great Job! Everything was handled professionally by the Universal HYUNDAI sales and finance staff and the process went smoothly. Thank you for making this a str Everything was handled professionally by the Universal HYUNDAI sales and finance staff and the process went smoothly. Thank you for making this a stress-free transaction. More

by ronton3 Verified Customer Verified Customer

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New Sante Fe Our new car buying experience was awesome, Alexandra Martinez was very knowledgeable, polite, professional and patient with us to find exactly the rig Our new car buying experience was awesome, Alexandra Martinez was very knowledgeable, polite, professional and patient with us to find exactly the right vehicle. This is our first Hyundai, and if everything goes as well as the buying experience, we will buy another Hyundai! The whole team that we meet with were also very professional. Dale and Shelley Kristjansson More

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Exellent service I was very happy with my purchase and how I was part of the family I never feel stress and I came out very happy with my car! You guys went above and I was very happy with my purchase and how I was part of the family I never feel stress and I came out very happy with my car! You guys went above and beyond for me More

by Jules2660 Verified Customer Verified Customer

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