Carlos Machado
Carlos Machado at Bourne's Auto Center

Carlos Machado | Page 11

General Sales Manager

Bourne's Auto Center

135 Belmont Street
South Easton, MA 02375

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4.7
685 Reviews
4.7

685 Reviews

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685 Reviews of Carlos Machado

September 12, 2020

Dealership Rating
Employee Rating

After looking at many cars over the last few months I was able to find the right vehicle and I couldn’t have done it without the help of Carlos Machado and David Pair. These two guys have been my car buying More

by 2014 Q50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Pair

Oct 29, 2020

Bourne's Auto Center responded

Thank you for your continued business over the past decade and 5-star review! Our purchasing process is designed to be no-hassle and stress-free to offer our customers a smooth and easy car buying experience. Carlos Machado and David Pair are outstanding members of our sales team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your 2014 Infiniti Q50! We look forward to seeing you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

August 28, 2020

Dealership Rating
Employee Rating

Just purchased a 2019 Nissan and had amazing service and it was such a fast process! Highly recommend visiting and seeing Trey and/or Carlos! More

by Shaylah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevon Hubbard

Oct 29, 2020

Bourne's Auto Center responded

Shaylah, thank you for your recommendation and 5-star review! Our purchasing process is designed to be quick and easy to ensure that our customers have a smooth and efficient transaction. Carlos and Trey are both outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

August 04, 2020

Dealership Rating
Employee Rating

Trey and Carlos worked so hard to get me in a new car & kept the communication going step by step until I drove off the lot! This was my first time buying a car and I was nervous and had no idea what I was More

by Tamara.marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevon Hubbard

June 30, 2020

Dealership Rating
Employee Rating

Great service! Everyone is so friendly and very helpful. Tre did great work communicating and updating me even though he was running around doing tons of things at once! More

by Lizzzyoung69
Recommend Dealer
Yes

Other Employees Tagged: Trevon Hubbard

June 25, 2020

Dealership Rating
Employee Rating

I had a great experience here at Bourne Auto with Carlos M. and Tori G. They were both helpful and communicated well with me on when the car would ready for pick up! More

by kriola31
Recommend Dealer
Yes

Other Employees Tagged: Michael Kelley, Tori Gourdin

June 08, 2020

Dealership Rating
Employee Rating

Words can’t even express how much she helped me! I thought I wasn’t gonna get approved but Tori and her boss made it all possible.... I love my Jeep Grand Cherokee, Thank you guys so much I would More

by felee908
Recommend Dealer
Yes

Other Employees Tagged: Tori Gourdin

June 06, 2020

Dealership Rating
Employee Rating

Purchased a 2016 Volvo xc60 from Bourne’s Auto Center. Best car buying experience I’ve had. The whole process was customer focused, engaged and transparent. Tori made the whole experience very customer f More

by Alex
Recommend Dealer
Yes

Other Employees Tagged: Amy Ronan, Tori Gourdin

May 26, 2020

Dealership Rating
Employee Rating

Dont give them a "refundable deposit" I was interested in a used car they had on their lot..so I went there to drive the car after calling and talking to a sales person...Amy was her name. More

by robsole77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Kelley, Amy Ronan , Dallas

Jun 21, 2020

Bourne's Auto Center responded

Thank you for taking the time to reach out to me so I could refund your deposit. It is important to note that this was during the Covid-19 pandemic and we held the vehicle for over 2 weeks for you hoping the Connecticut registry would open up. Either way we gladly refunded your deposit. As I said to you on the phone, you had my cell phone number as I was the one who did the virtual test drive with you and subsequent in person test drive, not sure why you didn't reach out to me directly right away. Good luck in your search for a pre-owned vehicle and keep us in mind in the future. Michael Kelley General Manager

May 22, 2020

Dealership Rating
Employee Rating

First time buying from Bournes and it was a great experience, quick, easy, and very thorough, and great service ! Will certainly be coming back in the future !! More

by Adamcarine88
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia

Jun 02, 2020

Bourne's Auto Center responded

Adam, thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to offer our customers a smooth and efficient car buying experience. We appreciate your business and I can assure you that it was our pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

May 15, 2020

Dealership Rating
Employee Rating

Jose was a pleasure to deal with. I highly recommend working with him. Carlos was also very helpful. The entire process was very easy. Thanks! More

by jcfig821
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia

May 21, 2020

Bourne's Auto Center responded

Thank you for your recommendation and kind words! Our purchasing process is designed to be quick and easy to offer our customers a smooth and efficient transaction. Jose and Carlos are both superb members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

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