Carlos Machado | Page 16

Painless Buying Experience Had a great experience here with Christine , they are very nice and I liked the no hassle experience. I looked at a few other places and the idea at B Had a great experience here with Christine , they are very nice and I liked the no hassle experience. I looked at a few other places and the idea at Bourne’s is they price the cars lower than the market value , and that is the no hassle price. At other places you have to hassle for hours to get the best price. Would recommend 100%. I got my 2010 Mercury Mountaineer from here on tuesday and they are a nice dealership. The car had a light bulb out and it did not pass inspection and I had the inspection place fixed it and then Christine had the service department at bournes get me a check for what I had to pay to fix the bulb. Most places would of just not cared since i had already bought car. More

Report | Print

Unbelievable Customer Service! Trey and the whole team at Bourne’s Auto were amazing! After multiple poor experiences at other dealerships, I walked in the doors extremely stressed Trey and the whole team at Bourne’s Auto were amazing! After multiple poor experiences at other dealerships, I walked in the doors extremely stressed and feeling pretty hopeless, but that changed almost instantly. From the moment I walked in, until the moment I drove off the lot in my new car, Bourne went above and beyond to ensure I had the best experience possible. I truly cannot thank them or recommend them enough! More

Report | Print

Nothing short of perfect Everyone at this dealership is awesome. I worked with Gregg Cummings who worked on sourcing me the exact truck I was looking for. He was always respon Everyone at this dealership is awesome. I worked with Gregg Cummings who worked on sourcing me the exact truck I was looking for. He was always responsive to my calls and texts, and stayed on top of informing me of the arrival and preparation of the vehicle I would be buying. With Dallas and Carlos helping me with my trade-in process, it was extremely easy and they were very informative. I highly recommend everyone buy their cars through Bourne’s. Thank you all again, I love my new truck! More

Report | Print

Awesome customer service very professional I had a very good experience at this dealership and they where honest and pretty quick to get me in the car that I’ve wanted I would recommend them to I had a very good experience at this dealership and they where honest and pretty quick to get me in the car that I’ve wanted I would recommend them too all my friends and family thanks again Mario ! More

Report | Print

Car Buying Made Easy This is my second used car purchase from Bourne’s, and I will likely return for my eventual third. From the no-hassle pricing, to the transparent purc This is my second used car purchase from Bourne’s, and I will likely return for my eventual third. From the no-hassle pricing, to the transparent purchasing process, to the helpful (not pushy!) salesmen, everything about my experience at Bourne’s was exceptional. Tori was both consultative and very accessible throughout the entire process, and I will certainly recommend both her and Bourne’s to all of my friends and family. More

Report | Print

A+++++ Customer service I’ve been going to Bourne for over 10yrs now and got 4 of my cars from them ( like to switch up after a few yrs) and can I say I walked in this mornin I’ve been going to Bourne for over 10yrs now and got 4 of my cars from them ( like to switch up after a few yrs) and can I say I walked in this morning and left with a car by rush hour. Mario was my sales Guy 3 yrs ago and he’s the best!!! Mario, Carlos and Tara made my transaction so smooth, I was actually surprised when they said I can leave with the car today. I can’t forget about Paul in service!!! I’m going to miss your phone calls. Thanks Again Bourne for another great sale and outstanding customer service!! More

Report | Print

Extremely helpful From the first step into the facility the employees were very courteous, helpful and knowledgeable. All questions and concerns were answered satisfact From the first step into the facility the employees were very courteous, helpful and knowledgeable. All questions and concerns were answered satisfactorily. We'd do business with them again, no question. More

Report | Print

Awesome experience Even after all the hiccups with insurance and registration, Carlos and Tre were able to take of me and make sure everything got done correctly and as Even after all the hiccups with insurance and registration, Carlos and Tre were able to take of me and make sure everything got done correctly and as swift as possible. More

Report | Print

Such a smooth and easy transaction! Buying a car in the past has been such a stressful and frustrating process, not that way with Bourne Auto Center!! Greg Peschel was amazing!! So kind, Buying a car in the past has been such a stressful and frustrating process, not that way with Bourne Auto Center!! Greg Peschel was amazing!! So kind, knowledgeable, and patient! He took his time with me and explained all options. Such a great car buying experience! Thank you all! More

Report | Print

Best car buying experience ! Mario was the best when helping me find the right car, I walked in very skeptical about buying another car & here I was pleasantly impressed! Carlos w Mario was the best when helping me find the right car, I walked in very skeptical about buying another car & here I was pleasantly impressed! Carlos was also a great help at making sure i didn’t get screwed again with a loan. Thank you Bourne auto for the new car, I look forward to driving my car & will always share my experience here with family and friends! More

Report | Print