Carlos Mendoza | Page 10

From the time I arrived at CDJR and until the time I left, Carlos kept me informed about my vehicle’s status. He is very polite and professional which makes visiting the dealership much more enjoyable. left, Carlos kept me informed about my vehicle’s status. He is very polite and professional which makes visiting the dealership much more enjoyable. Thanks, Carlos. More

by jiffycop Verified Customer Verified Customer

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I would like to rate Carlos Mendoza 5. I got him mixed up with another one .The Managers never return your urgent calls. And the place is buzzing with salesmen but they became annoyed with I got him mixed up with another one .The Managers never return your urgent calls. And the place is buzzing with salesmen but they became annoyed with my persistence to fix a problem. More

by DCLAIRMACON Verified Customer Verified Customer

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The team at CDJR of Leesburg always goes above and beyond for their customers. David Carnecchia has a great team working under his oversight and he's always there to handle any unexpected situations that m for their customers. David Carnecchia has a great team working under his oversight and he's always there to handle any unexpected situations that may arise, in a professional & timely manner. More

by SPEEDY31010 Verified Customer Verified Customer

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Excellent, knowledgeable and friendly service experience through all phases of the operation. I'm always greeted in a friendly and professional manner. through all phases of the operation. I'm always greeted in a friendly and professional manner. More

by SPEEDY31010 Verified Customer Verified Customer

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I went in for oil change and was advised of several things that needed to be done, a couple things should be covered by my mopar warranty, Carlos worked to get them approved and followed up with me. He things that needed to be done, a couple things should be covered by my mopar warranty, Carlos worked to get them approved and followed up with me. He has been the best service guy I've had since I've been coming there! More

by VFEENEY63 Verified Customer Verified Customer

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The service was wonderful and Katie kept me informed. She's great at her job She's great at her job More

by tippyclubb Verified Customer Verified Customer

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First time there to get service done. They are very professional and time friendly. And very knowledgeable. They are very professional and time friendly. And very knowledgeable. More

by rsvgpb68 Verified Customer Verified Customer

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Always fast friendly service, Jose is great. .. need to bring back the chili sauce for the hotdogs .. need to bring back the chili sauce for the hotdogs More

by jp34431 Verified Customer Verified Customer

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Carlos was professional, efficient and explained everything well. Work was done satisfactorily and faster than anticipated. everything well. Work was done satisfactorily and faster than anticipated. More

by rganske1 Verified Customer Verified Customer

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There was just lack of communication between my service person. I called several times on multiple days to find out status of my jeep, and I was never able to get in contact with him. I am a truck driver person. I called several times on multiple days to find out status of my jeep, and I was never able to get in contact with him. I am a truck driver and its difficult for me to be on the phone and to be put on hold for over a half hour, its not acceptable. My vehicle was supposed to be fixed within a day or two, it took longer. I can understand, sometimes it can take longer, but was never offer a rental, until I asked. Lastly, when I was able to speak to him over the phone, he stated, that if I had checked my phone I would see that he text me to let me know my vehicle was ready. I did not receive any text. Very unprofessional statement. I have nothing against this gentleman, but if he is that busy that he can't return phone calls, then maybe he needs help. More

by diazrob69 Verified Customer Verified Customer

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