Carlos Mendoza | Page 9

I met Carlos for the first time on Monday, as this was my first service interval. Basic service such as an oil and filter change, new fuel filters, new air filter, new cabin air filter, and some software upd first service interval. Basic service such as an oil and filter change, new fuel filters, new air filter, new cabin air filter, and some software updates. Carlos was polite, , knowledgeable, and extremely professional. Unfortunately, some air was introduced into the injection lines when the fuel filters were replaced. Gave Carlos a call. He had my truck scheduled for service the next morning. When I met Carlos this morning he was extremely professional and had my truck in the service bay immediately. Problem was satisfactorily resolved. I will continue to request Carlos as my service advisor for future service needs. He is truly an asset to CDJR of Leesburg. More

by DFPlaw Verified Customer Verified Customer

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Best on East coast. Carlos and his team (Justin, Cooper) took great care of us! Carlos and his team (Justin, Cooper) took great care of us! More

by SCOTTDEVINE Verified Customer Verified Customer

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I really like the dealership very much. The Manager Jordan is always willing to listen and take care of any problems. I think the Service Department needs more employees because it is very The Manager Jordan is always willing to listen and take care of any problems. I think the Service Department needs more employees because it is very slow. More

by barb0202 Verified Customer Verified Customer

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It took 3 months to get my 2021 Grand Cherokee electronic suspension fixed. This was not the dealers fault. Stellantis couldn’t be bothered to manufacture the part, so it wasn’t available. However, the deal suspension fixed. This was not the dealers fault. Stellantis couldn’t be bothered to manufacture the part, so it wasn’t available. However, the dealer left my Jeep sitting in the hot sun the entire time, causing my dashboard’s leather to come loose and crumple. I had a sun shade sitting in the back seat. I’ve called twice to discuss the issue with no response. Next stop corporate. If no response after that, court. Luckily, I’m a lawyer and won’t have to worry about whether the damages are too low to hire one. More

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Professional, courteous, very knowledgeable and customer oriented. Accommodating to our schedule and budgetary constraints. Carlos is the primary reason we continue to always use CDJR of Leesburg for all ou oriented. Accommodating to our schedule and budgetary constraints. Carlos is the primary reason we continue to always use CDJR of Leesburg for all our Jeep maintenance needs. More

by tahoughton24 Verified Customer Verified Customer

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Professional, courteous, very knowledgeable and customer oriented. Accommodating to our schedule and budgetary constraints. Carlos is the primary reason we continue to always use CDJR of Leesburg for all ou oriented. Accommodating to our schedule and budgetary constraints. Carlos is the primary reason we continue to always use CDJR of Leesburg for all our Jeep maintenance needs. More

by tahoughton24 Verified Customer Verified Customer

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My first experience with this dealership was very good. they treated me quickly, assessing the help I needed, and wait time was very short. My car was looked at, addressed, and turn around time good. they treated me quickly, assessing the help I needed, and wait time was very short. My car was looked at, addressed, and turn around time good. More

by sarahschweitzer Verified Customer Verified Customer

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Carlos is polite and efficient. I ask for him every time I come to the dealership. I ask for him every time I come to the dealership. More

by User-8608dd62a9 Verified Customer Verified Customer

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The time at the dealer was very good if they covered everything that I needed to have fixed and took care of my oil change and my tires I thank you everything that I needed to have fixed and took care of my oil change and my tires I thank you More

by JEEPSRUS0 Verified Customer Verified Customer

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Son muy buenos el amigo jose es lo maximo atiende de lo mejor excelente persona mejor excelente persona More

by lucasgonzalezfl75 Verified Customer Verified Customer

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