Carlos Mendoza | Page 8

Smooth and very professional Carlos is an exemplary employee. His personality keeps me coming back to the dealership. employee. His personality keeps me coming back to the dealership. More

by FSAMP8120 Verified Customer Verified Customer

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Carlos is always informative, courteous and professional. He went through the invoice in detail, delivered my car from the lot in person and sat with me in the vehicle to review and explain the changes. He went through the invoice in detail, delivered my car from the lot in person and sat with me in the vehicle to review and explain the changes. More

by FSAMP8120 Verified Customer Verified Customer

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Keep my truck in the shop for 6 weeks, cost me time and money, had to fo in person 3 times to get my transmission done, and they didn't get the one that was in my truck when I bought it fixed, instead, I money, had to fo in person 3 times to get my transmission done, and they didn't get the one that was in my truck when I bought it fixed, instead, I had to talk to management, and then they decided they would get a used transmission which had issues, the torque converter, then they had to wait for that to come in. And we were supposed to leave to go for texas.They didn't fix my electrical stuff in the truck.I don't know if they changed the other issues that I asked to be fixed in my truck under warranty. I end up being almost a week late on getting to texas because of them taking so much time to do things.And I had to keep on them almost every other day after a month to get it done. A day change oil, however, and they finally got the transmission in it.Ran good enough to get here to texas.But I still hear clinking when it gets put in park or when i'm coming and putting it into drive. And this all happens after I bought the truck, had it 46 months.Paid on warranty and even when I originally bought the truck.They upped the price on me after it was like down to twenty thousand by the time it was all done.And they got done, and I went to my bank.My loan officer was there.She heard the price and then they changed the price on me.And I had to go back to my loan heard and talk with them, but she adjusted the loan.So I could buy the truck so I am very displeased on how they handle things at this business. But in the beginning, I told them before I bought the truck.The training was having issues and they blew it off saying, oh no, it's just a hard shifter. I do not like the seat and being lied to. More

by quaidmsaiyan0006 Verified Customer Verified Customer

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Great Service and A Commendable Service Center! Great Technician and A service. I will be back when the next service is due. Superb Crew! Great Technician and A service. I will be back when the next service is due. Superb Crew! More

by SAMMIE.FILLMORE Verified Customer Verified Customer

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Carlos made our experience very easy and the mechanic was also excellent. I love the videos they send of the work they need to do or they have done. also excellent. I love the videos they send of the work they need to do or they have done. More

by reddyp0 Verified Customer Verified Customer

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All good. Very polite and efficient. Facility was very good to wait for the car as it had a very nice waiting area. In particular mechanics and sales staff for Very polite and efficient. Facility was very good to wait for the car as it had a very nice waiting area. In particular mechanics and sales staff for very nice and keep me informed about how the car was doing. Especially Kobe. More

by JERRYWAHOO Verified Customer Verified Customer

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Exceptional performance Took care of my needs for my vehicle in a prompt manner with care and respect and concern , I was in and out in no time. vehicle in a prompt manner with care and respect and concern , I was in and out in no time. More

by KYRNBARRS73 Verified Customer Verified Customer

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I was taking care of quickly, Ryan let me know the time line of the process and he was spot on! My issues were fix and I was satisfied with the level of service provided. line of the process and he was spot on! My issues were fix and I was satisfied with the level of service provided. More

by scottbagwell352 Verified Customer Verified Customer

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We moved to The Villsges in 2006 with our 2004 Pacifica and chose this dealership for service and sales. Now, 5 cars later I am pjstill happy with the dealership. As a single senior woman, I am comfortable and chose this dealership for service and sales. Now, 5 cars later I am pjstill happy with the dealership. As a single senior woman, I am comfortable that the service department hears me. More

by WHALEN24 Verified Customer Verified Customer

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Outstanding experience every time I bring in my Jeep for service. Keep up the good work service. Keep up the good work More

by ginhatcher Verified Customer Verified Customer

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