Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 10

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

February 05, 2026

Dealership Rating
Employee Rating

I can always count on excellent service with Carlos and BMW of Sarasota. I'd give Carlos a 10 rating if I could. More

by JLEWIS1052
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Feb 05, 2026

BMW of Sarasota responded

Thank you for the five-star feedback. We’re glad Carlos consistently delivers dependable service for your BMW. We look forward to keeping your vehicle in top shape.

February 04, 2026

Dealership Rating
Employee Rating

Great people. Knowledgeable, helpful, friendly. And the chocolate cookies are a very nice touch as well More

by bjparrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Naycolle Wright, Maria Lizardi

Feb 04, 2026

BMW of Sarasota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Sarasota.

February 04, 2026

Dealership Rating
Employee Rating

Fast and friendly service, pricing is always reasonable. The complementary car wash to wrap up the service is the best. Thank you BMW of Sarasota, for being the best dealership in town to have your vehicle More

by Steven Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

BMW of Sarasota responded

Thank you for highlighting our team’s fast, friendly service and fair pricing. We’re delighted the complimentary car wash rounded out your visit nicely. We look forward to serving you and your BMW 530 again.

February 02, 2026

Dealership Rating
Employee Rating

Carlos is the main reason I continue with BMW Sarasota. He provides clear explanations on service needs, helps prioritize and gives constant feedback. The fact that BMW Sarasota needs a two week notice on More

by shawnsoleary
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Feb 04, 2026

BMW of Sarasota responded

Shawn, thank you for choosing BMW of Sarasota. Your feedback and rating mean a lot to us. We're glad Carlos was able to help, and we hope to see you again!

February 01, 2026

Dealership Rating
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Carlos Munoz is the best service advisor! He is very professional and takes his time to explain everything. Always a great experience. More

by VWEISEMAN616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2026

BMW of Sarasota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 01, 2026

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Best service ever! Thank you carlos! Would recommend to anyone with a BMW! Top quality service More

by LUISCMORALES21
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 01, 2026

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 30, 2026

Dealership Rating
Employee Rating

BMW of Sarasota always exceed my expectations but they should stop the Uber services and use a shuttle instead More

by bmw_fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

BMW of Sarasota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Sarasota, we look forward to having you as a valued customer for many years to come!

January 27, 2026

Dealership Rating
Employee Rating

Very professional and knowledgeable service every time I've been there. Carlos is great at communicating what will be done and setting accurate time estimates More

by jackd
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jan 27, 2026

BMW of Sarasota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Sarasota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 26, 2026

Dealership Rating
Employee Rating

Carlos Munoz is hands down the best. He always goes above and beyond to take care of any issues with my car and makes the entire experience stress-free. I truly feel at home every time I More

by SGARVIN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Naycolle Wright, Timothy Chestnut , Humbert Cazaubon

Jan 27, 2026

BMW of Sarasota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 25, 2026

Dealership Rating
Employee Rating

BMW Sarasota has serviced my car since I bought it in 2020. Staff are friendly, polite, friendly, and efficient. More

by JaneSRQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2026

BMW of Sarasota responded

Thanks for sharing about your experience with BMW of Sarasota. We appreciate your business and hope to see you again soon!

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