Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 10

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,481 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

34 yrs, 7 mos

Languages Spoken

Spanish Spanish

5.0

2,481 Reviews

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2481 Reviews of Carlos Munoz

April 01, 2026

Dealership Rating
Employee Rating

Excellent service every time. I look to get Carlos every time also as he is a professional More

by Terry M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

BMW of Sarasota responded

Thank you for entrusting us with your BMW service time and again. We’re pleased to hear Carlos’s professionalism makes each visit a positive experience. We look forward to your next visit.

March 28, 2026

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This is the best dealership I have ever worked with with and Carlos is the best service advisor I’ve ever had at any dealership in my life More

by DAVID.DENNEHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2026

BMW of Sarasota responded

Your praise means a lot, and it’s great to hear Carlos provided outstanding service on your BMW. We’re honored to be the best dealership you’ve worked with. We look forward to caring for your vehicle again.

March 28, 2026

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Carlos is great. Very conciseness. Honest. Waiting area very comfortable. Work done as promised. All good More

by GWFARRELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2026

BMW of Sarasota responded

Thank you for highlighting Carlos’s honesty and clear communication. We’re happy the waiting area was comfortable and that the service on your BMW 328 was completed as promised. We look forward to serving you again.

March 26, 2026

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Carlos is always a pleasure to work with. He is thorough at explaining things & prompt to return calls. He’s an amazing asset to BMW of Sarasota. More

by Patty464
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas, Josh Cash

Mar 26, 2026

BMW of Sarasota responded

We’re grateful you took the time to share your experience with Carlos. His thorough explanations and prompt callbacks make working with him so easy. We look forward to your next visit.

March 26, 2026

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Another good service experience. Work done properly and timely. Carlos Munoz was exceptional working my service issues, and as always, worked very hard to make sure I was satisfied. More

by MARDOR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

BMW of Sarasota responded

It’s wonderful that your BMW X1 service was completed promptly and correctly, and that Carlos’s dedication left you satisfied. Thank you for entrusting us with your vehicle’s maintenance.

March 25, 2026

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Excellent service at the BMW dealership. The employee was professional, friendly, and very knowledgeable. He explained everything clearly, without pressure, and made me feel comfortable. Ove More

by Sergio Diaz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 25, 2026

BMW of Sarasota responded

Thank you for sharing your experience with our service team for your BMW 330. We’re pleased that Carlos offered professional, friendly, and clear guidance without any pressure. It’s great to know you felt comfortable, and we look forward to assisting you again.

March 25, 2026

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Employee Rating

Carlos Munoz always provides exceptional service. I recommend him greatly. He is your go to guy. More

by jacobsanchez95
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 25, 2026

BMW of Sarasota responded

We appreciate your positive feedback. Carlos is thrilled to have provided exceptional service on your BMW M6, and your recommendation means a lot to us. We look forward to assisting with your future service needs.

March 23, 2026

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Wonderful service, fast, concrete and effective attention. Very attentive to all my needs and consenting to my time that is usually scarce so that's why I appreciate that he was so understanding. S More

by Sergio Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

BMW of Sarasota responded

Thank you for recognizing the quick and thorough service on your BMW. Carlos is glad we could accommodate your busy schedule. We look forward to seeing you again.

March 22, 2026

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Employee Rating

Consistently excellent service, Knowledgeable and timely on estimated Repairs Pleasure bringing the car in to your service department More

by jackd
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 23, 2026

BMW of Sarasota responded

It’s great to hear you find our service department consistently reliable. We’re pleased the team delivered timely and knowledgeable support for your BMW X5. We look forward to assisting you again.

March 22, 2026

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Employee Rating

Good dealership Carlos always does a good job with the details about the service that I received. But one suggestion. Keep the windshield repair leaches out of the drop off area. I thought he was an emp More

by DADUDLEY1403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again.

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