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Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 9

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,481 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

34 yrs, 7 mos

Languages Spoken

Spanish Spanish

5.0

2,481 Reviews

Write a Review

2481 Reviews of Carlos Munoz

April 12, 2026

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Great experience all around. Carlos always puts the customer first and takes care of you. Process to drop off and pick up is efficient and always comfortable. Top notch 'waiting' More

by MARK.COLLIN
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 12, 2026

BMW of Sarasota responded

We’re delighted Carlos provided such attentive care for your BMW X5. It’s great our drop off and pick up process was efficient and that our lounge offered the comfort you needed. Thank you for your kind feedback.

April 12, 2026

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Prompt and exceptionally nice! I received a video with a follow up phone call from the service advisor Mr. Carlos. More

by chevrette09
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Pilarczyk, Marcus Cuffaro

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Apr 12, 2026

BMW of Sarasota responded

It’s wonderful to know our team offered prompt and courteous service. We’re glad the video update and follow-up call from Carlos met your needs. We look forward to caring for your BMW X5 again soon.

April 11, 2026

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Very good check in process. Good communication and comfortable waiting area. Good coffee and cookies. Efficient check out. More

by ROBYN5
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Yes
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Apr 11, 2026

BMW of Sarasota responded

We’re delighted our check-in and communication processes met your expectations. It’s great that you found the waiting area comfortable, enjoyed the coffee and cookies, and experienced an efficient checkout. Thank you for trusting us with your BMW, and we look forward to your next visit.

April 09, 2026

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Great service, very friendly and professional. Couldn't have made our visit any better or smoother. Top notch More

by l.christ44
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Pilarczyk

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Apr 09, 2026

BMW of Sarasota responded

It’s wonderful to hear that service on your BMW i4 Gran Coupe was friendly, professional, and seamless. Your positive feedback about our team’s approach is greatly appreciated. We look forward to caring for your BMW again soon.

April 09, 2026

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Mr. Munoz is very fast efficient and gets the job done. The work is always done right and I always get the car clean and ready to go. More

by SCHONESBAYERN
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 09, 2026

BMW of Sarasota responded

We appreciate you taking the time to share your experience. It’s great to hear Carlos and our service team provided fast, reliable care and had your 228 Gran Coupe spotless and ready promptly. We look forward to assisting you with your next visit.

April 09, 2026

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Very professional and easy to work with. Been with them since 2021. Great facility and convenient location More

by Boydsbills51
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Yes
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Apr 09, 2026

BMW of Sarasota responded

We appreciate your loyalty since 2021. Carlos is glad to have made servicing your BMW 430 professional and easy at our convenient location. We look forward to assisting you again.

April 08, 2026

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Excellent service with lots of updates. Gave me a loaner vehicle that was clean and overall great experience. More

by John
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Recommend Dealer
Yes

Other Employees Tagged: Josh Cash

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Apr 08, 2026

BMW of Sarasota responded

Delighted to hear you found our service thorough and the loaner clean. It was our pleasure servicing your BMW X5 PHEV. We look forward to assisting you again.

April 05, 2026

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Carlos is the best advisor. I always know my car will be handled and all necessary service will be performed. I appreciate the delivery of my car when the service was complete. More

by Tracy Hesser
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Yes
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Apr 05, 2026

BMW of Sarasota responded

We appreciate you recognizing Carlos’s dedication. We’re glad your BMW 530 received all the necessary care and that delivery afterward was convenient. Thank you for trusting us with your vehicle.

April 03, 2026

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It was very smooth and seamless Carlos was very good with communication This is my fourth BMW. The service is great. Unfortunately, I've always bought my BMW from other dealerships because Sarasota BMW on th More

by kevinsteinwachs
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 03, 2026

BMW of Sarasota responded

Thank you for trusting our service department with your fourth BMW and for sharing that Carlos kept you informed throughout. We’re pleased your X5 service was smooth. Your comments about the sales side have been noted and we hope to offer a better experience next time.

April 02, 2026

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CArlos is very helpful and service was well-performed. But I do complain about high Costs. More

by chasm47
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Recommend Dealer
Yes
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Apr 03, 2026

BMW of Sarasota responded

We appreciate your business and kind words for Carlos and the team. If you'd like to discuss your concerns in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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