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Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 5

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,449 Reviews

Dealership Experience

13 yrs, 6 mos

Industry Experience

34 yrs, 5 mos

Languages Spoken

Spanish Spanish

5.0

2,449 Reviews

Write a Review

2449 Reviews of Carlos Munoz

April 24, 2026

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Employee Rating

Great service, Carlos was very personable and helpful. He made being at a dealership less stressful! More

by wardmitchell36
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Service Time
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Recommend Dealer
Yes
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Apr 24, 2026

BMW of Sarasota responded

It’s fantastic to learn Carlos’s personable approach made your service visit less stressful. Thank you for sharing your feedback and entrusting us with your BMW.

April 23, 2026

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Everyone of the dealership is excellent. Dave and Mark are the two men that drove me to from my home Carlos, who takes care of my car and everybody else there is just wonderful. More

by DAVID.DENNEHY
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 23, 2026

BMW of Sarasota responded

It’s wonderful to hear that our entire team delivered excellent service for your BMW Z4. Carlos will be delighted to know you appreciate his care. Thank you for highlighting the ride assistance and your overall experience.

April 23, 2026

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Very prompt and efficient. Kept me informed of progress and completed service on time at the estimated cost. More

by roberteknapp
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 23, 2026

BMW of Sarasota responded

Thank you for sharing your positive experience with the service on your BMW X3. Carlos and our service team are pleased to hear we kept you informed and completed everything on schedule and within the estimated cost.

April 20, 2026

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Excellent home service for our oil change and fluids check. So easy for us and a great customer centric service for BMW of Sarasota. More

by LBKRRA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Saylor, Cameron Goudreau

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Apr 20, 2026

BMW of Sarasota responded

It’s great to know that our at-home oil change and fluid check for your BMW 740 made maintenance effortless. We’re glad we could bring convenient care to your doorstep. Thanks for sharing your experience.

April 17, 2026

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We are always greeted when we walk in the door. Our service has been excellent. Carlos always takes extra care of us. More

by 332ace
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Recommend Dealer
Yes
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Apr 17, 2026

BMW of Sarasota responded

Hello, thank you for highlighting our welcoming atmosphere and the quality of service you receive. It’s great to hear Carlos provides such attentive care for your BMW Z4. We look forward to seeing you both at your next visit.

April 15, 2026

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Very helpful And very good job Carlos is very good man you like it to have him More

by AHARALAMPOPOULOS941
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 15, 2026

BMW of Sarasota responded

Thank you for mentioning how helpful Carlos was during your BMW X7 service. We’re glad his attention and expertise made your visit smooth. We look forward to caring for your X7 again.

April 13, 2026

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Carlos and Miguel are true professionals and always make the experience seamless. Carlos and Miguel are the BEST! More

by CDEMARTINI
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 13, 2026

BMW of Sarasota responded

We’re delighted Carlos provided such professional and seamless service for your BMW X5. Thank you for the five-star rating and we look forward to assisting you again.

April 12, 2026

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Great experience all around. Carlos always puts the customer first and takes care of you. Process to drop off and pick up is efficient and always comfortable. Top notch 'waiting' More

by MARK.COLLIN
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

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Apr 12, 2026

BMW of Sarasota responded

We’re delighted Carlos provided such attentive care for your BMW X5. It’s great our drop off and pick up process was efficient and that our lounge offered the comfort you needed. Thank you for your kind feedback.

April 12, 2026

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Prompt and exceptionally nice! I received a video with a follow up phone call from the service advisor Mr. Carlos. More

by chevrette09
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Pilarczyk, Marcus Cuffaro

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Apr 12, 2026

BMW of Sarasota responded

It’s wonderful to know our team offered prompt and courteous service. We’re glad the video update and follow-up call from Carlos met your needs. We look forward to caring for your BMW X5 again soon.

April 11, 2026

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Very good check in process. Good communication and comfortable waiting area. Good coffee and cookies. Efficient check out. More

by ROBYN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2026

BMW of Sarasota responded

We’re delighted our check-in and communication processes met your expectations. It’s great that you found the waiting area comfortable, enjoyed the coffee and cookies, and experienced an efficient checkout. Thank you for trusting us with your BMW, and we look forward to your next visit.

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