Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 4

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,403 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

34 yrs, 3 mos

Languages Spoken

Spanish Spanish

5.0

2,403 Reviews

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2403 Reviews of Carlos Munoz

March 11, 2026

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Employee Rating

I have been a BMW customer for the last 16 years always had great service ,courteous people and very helpful. Staff couldn’t be more pleased. More

by ROCKETMAN941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

BMW of Sarasota responded

Thank you for trusting us with your BMW 330 for the past 16 years. We’re glad our team’s courtesy and helpful support have made each visit positive. We appreciate your loyalty and look forward to your next service appointment.

March 09, 2026

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Employee Rating

Always a professional. Saved me money. Also, Kyle deserves a big Kudo and five stars as he picked up from Carlos and made things happen as well. More

by SCHONESBAYERN
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 09, 2026

BMW of Sarasota responded

We appreciate you choosing us for service on your BMW 228 Gran Coupe and are pleased you saved money during the process. Carlos does an outstanding job delivering professional care and we’re glad he made things happen for you. We look forward to keeping your BMW running smoothly.

March 08, 2026

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Employee Rating

Carlos is very professional, kept me informed the entire time and also empathetic. It was a pleasure working with him. More

by CALLOWAY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2026

BMW of Sarasota responded

Thanks for sharing your experience. We’re delighted Carlos kept you informed and showed genuine empathy during your BMW 530 service. We appreciate your trust and look forward to assisting you again.

March 08, 2026

Dealership Rating
Employee Rating

Outstanding! I scheduled the appointment, I was checked in immediately, Carlos Munoz was extremely professional and pleasant, BMW completed on time and beautifull More

by WJHUGHES400
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 08, 2026

BMW of Sarasota responded

We’re thrilled your service appointment went smoothly, from quick check-in to Carlos’s professional assistance. It’s great to hear your BMW X7 was completed on time and returned spotless. Thank you for your feedback.

March 06, 2026

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Employee Rating

Very satisfied with the oil change services. Never have any issues when dealing with Carlos. My car service have always been without issues. More

by SGTSCHARON
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 07, 2026

BMW of Sarasota responded

We’re delighted your BMW X5 oil change met your expectations. It’s wonderful that Carlos ensured a seamless experience and that your visits have remained trouble-free. We look forward to assisting you again when your next service is due.

March 06, 2026

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Employee Rating

Muchas gracias a Carlos muñoz, por su asesoría por su tiempo, por su ayuda y por solucionar los problemas que yo llevaba para mi carro. Muy amable. More

by JAVIER.CEDINSISOACHA
Recommend Dealer
Yes
Mar 06, 2026

BMW of Sarasota responded

Thank you for your feedback. We’re delighted Carlos could assist with your BMW X1 and resolve the issues you brought in. Please let us know if you need any further assistance.

March 06, 2026

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Employee Rating

Very excellent service in a beautifully designed dealership. Carlos Munoz is always a great representative for BMW. More

by JJB1949
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 06, 2026

BMW of Sarasota responded

It’s great to hear you enjoyed our showroom design and the service on your BMW X7. Carlos consistently delivers a great experience. We look forward to helping you again.

March 06, 2026

Dealership Rating
Employee Rating

Very excellent service in a beautifully designed dealership. Carlos Munoz is always a great representative for BMW. More

by JJB1949
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 06, 2026

BMW of Sarasota responded

What a pleasure to read about your BMW X7 service experience. We’re glad our showroom design stood out and that Carlos provided such attentive support. We look forward to welcoming you back for your next visit.

March 05, 2026

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Employee Rating

The dealership has been one of the finest I have ever dealt with. The care and professionalism is outstanding. Brooke kept me updated with the repairs and questions that I had. Excellent dealership and q More

by SCOMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Beaudin

Mar 06, 2026

BMW of Sarasota responded

We’re thrilled our attentive service and professionalism impressed you. Thank you for noting Brooke’s timely updates during your BMW 430 service. We appreciate your recognition of our team’s dedication.

March 05, 2026

Dealership Rating
Employee Rating

Always a pleasure to have my car serviced at this location. Carlos is very attentive and very informative regarding my vehicle's condition and needed repairs. He offers his expertise and experience w More

by NYDT3965
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 05, 2026

BMW of Sarasota responded

We’re delighted that our service team makes each visit a pleasure for your BMW. Carlos will be pleased to know you appreciate his attentiveness and clear explanations of your car’s condition and repair options. We look forward to assisting you again soon.

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