Carlos Munoz | Page 4

Great service. Carlos is always on top of things. Always ready to please. Will return for sure Carlos is always on top of things. Always ready to please. Will return for sure More

by GWFARRELLY Verified Customer Verified Customer

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The advisor was typically very accommodating and made sure every aspect of the service was understood. Made sure I had transportation home and back. Called to Make sure I reviewed the videos of the sure every aspect of the service was understood. Made sure I had transportation home and back. Called to Make sure I reviewed the videos of the service required. More

by HAWK57 Verified Customer Verified Customer

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I shouldn't have to pay extra to use my credit card. Plus the TV is too loud with ESPN on. Plus the TV is too loud with ESPN on. More

by TSCHULZ5406 Verified Customer Verified Customer

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Took the car in with an intermittent mystery noise from drivetrain or suspension while decelerating. Carlos drove around the lot with me in the car to make sure he could reproduce the noise for the techni drivetrain or suspension while decelerating. Carlos drove around the lot with me in the car to make sure he could reproduce the noise for the technician. He told me upfront it could take quite a while to diagnose and fix the problem and provided a loaner vehicle. I got daily updates from him. The car was ready when he said it would be with no surprises in between. Thanks Carlos! You are the best More

by JKDBA Verified Customer Verified Customer

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Carlos helped me with a rodent insurance claim and was able to coordinate with all parties to make sure that my 330i ended up like new. Thanks for all your help, Carlos! able to coordinate with all parties to make sure that my 330i ended up like new. Thanks for all your help, Carlos! More

by LBKRRA Verified Customer Verified Customer

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Carlos is really great to work with. He is always attentive to what is best for me as the owner. He is always attentive to what is best for me as the owner. More

by GLENN.MANDEL Verified Customer Verified Customer

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Carlos always takes excellent care of us and our X5. He was able to get us scheduled for our wheel repair quickly. The quality of the workmanship on the repair was outstanding. The wheels look like new! He was able to get us scheduled for our wheel repair quickly. The quality of the workmanship on the repair was outstanding. The wheels look like new! More

by wtraveler56 Verified Customer Verified Customer

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Service got us an appointment in quickly and took care of everything right away for us. everything right away for us. More

by Brian Tresidder Verified Customer Verified Customer

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Carlos Munoz, my Service Advisor for this visit was professional, knowledgeable, personable and delivered service as promised within the timeframe promised. Thank you! professional, knowledgeable, personable and delivered service as promised within the timeframe promised. Thank you! More

by egberk Verified Customer Verified Customer

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Carlos came through once again! !! The crew checking me in and getting my car did a great job. Carlos ALWAYS takes great care of me and my family. !! The crew checking me in and getting my car did a great job. Carlos ALWAYS takes great care of me and my family. More

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