Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 4

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,486 Reviews

Dealership Experience

13 yrs, 9 mos

Industry Experience

34 yrs, 8 mos

Languages Spoken

Spanish Spanish

5.0

2,486 Reviews

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2486 Reviews of Carlos Munoz

July 03, 2026

Dealership Rating
Employee Rating

Carlos Munoz is a great service advisor. Very professional and courteous. One of the best service managers I've ever dealt with. Dealership is also great. More

by PHILIPCHAIKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 02, 2026

Dealership Rating
Employee Rating

While this is not Carlos fault, it should not take 2. 5 hours for an oil change and tire rotation when I had an appointment. More

by CECIL.ANDERSON381
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

June 30, 2026

Dealership Rating
Employee Rating

Carlos always provides excellent service. Highly recommend him. He is the guy to go to for all your BMW service needs. More

by jacobsanchez95
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

June 29, 2026

Dealership Rating
Employee Rating

All good Helpful advisors , comfortable waiting area Very happy that I have this dealer for service More

by PARIBOSLLC
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

June 29, 2026

Dealership Rating
Employee Rating

Carlos is a great person to do business with and count on. He’s always pleasant and does everything he can to fix any issurs More

by sharijansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 28, 2026

Dealership Rating
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Carlos always takes care of all my service needs. He's honest, kind, and reliable! Thank you Carlos, and BMW of Sarasota! More

by SGARVIN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 22, 2026

Dealership Rating
Employee Rating

Carlos has been my service advisor for more than 10yrs, always very professional and courteous. Always calls me back asap and has my vehicle ready when he says so. Keep up the great work!!! More

by GARYOCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

BMW of Sarasota responded

Thank you for trusting us with your BMW M440 for more than ten years and for highlighting Carlos’s professional and courteous care. We’re glad he keeps you informed and always has your vehicle ready on schedule.

June 19, 2026

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Employee Rating

I was very impressed with the service I got at Sarasota B M W. The service was excellent and Carlos Munoz went above and beyond. I would highly recommend them. More

by DONNAHOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

BMW of Sarasota responded

We’re pleased that our team delivered excellent service on your BMW 328. Carlos appreciated the chance to go above and beyond for you. Thank you for recommending us and we look forward to your next visit.

June 18, 2026

Dealership Rating
Employee Rating

Staff is always friendly. Showroom is clean It is a customer friendly waiting room, that's nice More

by ECLOUD310
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Jun 18, 2026

BMW of Sarasota responded

Delighted that Carlos and our team made you feel welcome and that you found the showroom neat. We’re glad the waiting area provided a comfortable spot during your BMW X3 service. Thank you for letting us care for your X3.

June 17, 2026

Dealership Rating
Employee Rating

Carlos was efficient and prompt and did a terrific job all the way around both visits More

by Chris@barnesvanlines.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

BMW of Sarasota responded

Thanks for the five-star review! We’re glad Carlos provided swift, thorough attention during both your BMW X6 visits. We appreciate your feedback and look forward to your next service.

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