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Carlos Munoz

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Carlos Munoz

Carlos Munoz | Page 4

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0

2,481 Reviews

Overview Reviews (2481) Inventory (404)

Dealership Experience

13 yrs, 8 mos

Industry Experience

34 yrs, 7 mos

Languages Spoken

Spanish

5.0

2,481 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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2481 Reviews of Carlos Munoz

June 28, 2026

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Employee Rating

Carlos always takes care of all my service needs. He's honest, kind, and reliable! Thank you Carlos, and BMW of Sarasota! He's honest, kind, and reliable! Thank you Carlos, and BMW of Sarasota! More

by SGARVIN58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Naycolle Wright, Timothy Chestnut, Paula Bryant

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June 22, 2026

Dealership Rating

Employee Rating

Carlos has been my service advisor for more than 10yrs, always very professional and courteous. Always calls me back asap and has my vehicle ready when he says so. Keep up the great work!!! always very professional and courteous. Always calls me back asap and has my vehicle ready when he says so. Keep up the great work!!! More

by GARYOCAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 22, 2026 -

BMW of Sarasota responded

Thank you for trusting us with your BMW M440 for more than ten years and for highlighting Carlos’s professional and courteous care. We’re glad he keeps you informed and always has your vehicle ready on schedule.

June 19, 2026

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Employee Rating

I was very impressed with the service I got at Sarasota B M W. The service was excellent and Carlos Munoz went above and beyond. I would highly recommend them. M W. The service was excellent and Carlos Munoz went above and beyond. I would highly recommend them. More

by DONNAHOTH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 19, 2026 -

BMW of Sarasota responded

We’re pleased that our team delivered excellent service on your BMW 328. Carlos appreciated the chance to go above and beyond for you. Thank you for recommending us and we look forward to your next visit.

June 18, 2026

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Employee Rating

Staff is always friendly. Showroom is clean It is a customer friendly waiting room, that's nice Showroom is clean It is a customer friendly waiting room, that's nice More

by ECLOUD310

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Munoz

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Jun 18, 2026 -

BMW of Sarasota responded

Delighted that Carlos and our team made you feel welcome and that you found the showroom neat. We’re glad the waiting area provided a comfortable spot during your BMW X3 service. Thank you for letting us care for your X3.

June 17, 2026

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Employee Rating

Carlos was efficient and prompt and did a terrific job all the way around both visits all the way around both visits More

by Chris@barnesvanlines.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 17, 2026 -

BMW of Sarasota responded

Thanks for the five-star review! We’re glad Carlos provided swift, thorough attention during both your BMW X6 visits. We appreciate your feedback and look forward to your next service.

June 15, 2026

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Employee Rating

Carlos was super helpful as always, and got my M3 done and ready in no time! and ready in no time! More

by jwinches79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 15, 2026 -

BMW of Sarasota responded

It’s great to hear Carlos was able to get your BMW M3 serviced so quickly. Thank you for trusting us with your service needs. We look forward to welcoming you back soon.

June 13, 2026

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Employee Rating

The dealership has taken very good care of me and both of my cars Carlos is the best service advisor had ever worked with in my life my cars Carlos is the best service advisor had ever worked with in my life More

by DAVID.DENNEHY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Munoz

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Jun 14, 2026 -

BMW of Sarasota responded

Thank you for trusting us with service for both your BMW Z4 and your other car. We’re thrilled Carlos provided such outstanding care. We’ll be sure to share your kind feedback with him.

June 13, 2026

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Employee Rating

They took care of my needs. Carlos was a pleasure to work with. I will return for other service needs. Carlos was a pleasure to work with. I will return for other service needs. More

by DAWNAD612

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Munoz

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Jun 13, 2026 -

BMW of Sarasota responded

Thank you for trusting us with your BMW X3 service. We’re delighted Carlos provided a pleasant experience while taking care of your needs. We look forward to assisting you with any future service.

June 13, 2026

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Employee Rating

Overall good experience. I appreciated the timeliness and quality of work. Carlos Munoz was fantastic. I appreciated the timeliness and quality of work. Carlos Munoz was fantastic. More

by RODNEYLINDSEY7872

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Munoz

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Jun 13, 2026 -

BMW of Sarasota responded

It’s great to hear that your BMW received prompt, high-quality service. Carlos will be pleased to know you had a fantastic experience with him. Thank you for the five-star rating.

June 13, 2026

Dealership Rating

Employee Rating

Handled my needs in a timely manner From start to finish I had a very good experience. I had a very good experience. More

by RODNEYLINDSEY7872

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Carlos Munoz

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Jun 13, 2026 -

BMW of Sarasota responded

Thank you for the five-star review on your BMW X5 service. We’re delighted we handled your needs promptly and made the process smooth from start to finish.

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