Carlos Ortega | Page 35

Excellent Sales and professionalism was great. The atmosphere within the dealership was unique and inviting. The staff went above and beyond what was expected o Sales and professionalism was great. The atmosphere within the dealership was unique and inviting. The staff went above and beyond what was expected of them. More

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RocknRolla Everyone at Toyota of Braintree is easy to deal with! They all make it such an easy process to do business w them. From Bobby to Carlos to Joey Foy an Everyone at Toyota of Braintree is easy to deal with! They all make it such an easy process to do business w them. From Bobby to Carlos to Joey Foy and of course the Lawless one Big Joe Lawlor. I appreciate the ease and will recommend all to Toyota Braintree. Thanks from Ronnie! More

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No high pressure sales tactics. Honest and fair Emmanuel Hernandez listened to what I was looking for and meet my needs. He was very knowledgeable about the Tundra and it's safety features. Emmanuel Hernandez listened to what I was looking for and meet my needs. He was very knowledgeable about the Tundra and it's safety features. More

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Above and beyond smooth transition I went in to TOB looking to service my car. I was welcomed by the staff and they were extremely attentive to my needs. I had been experiencing some is I went in to TOB looking to service my car. I was welcomed by the staff and they were extremely attentive to my needs. I had been experiencing some issues with my car at the time and decided to take a look at the lot. I had the pleasure of working with a number of knowledgeable, professional, charismatic people. They were able to anticipated my needs and answer all of my questions. Overall best experience at a dealership and my sale guy was so much cuter than the last one.... More

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Best customer experience I can't say enough about the sales people here. I came to lease a new car and was helped by Viet Vu in picking one out. He was so friendly and helpful I can't say enough about the sales people here. I came to lease a new car and was helped by Viet Vu in picking one out. He was so friendly and helpful going over things with me. I would also like to take the time to say thank you to David Tufankjian and Wallace Langame who really made this deal possible for me. I'm so appreciative and thankful to both of them!! This was the best Christmas present I could ask for and I'm truly grateful to all that made it possible! More

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Great job Emmanuel and Carlos were Friendly, answered all questions and helped me get my lease quickly and at a great price. Emmanuel was fantastic at taking th Emmanuel and Carlos were Friendly, answered all questions and helped me get my lease quickly and at a great price. Emmanuel was fantastic at taking the time to answer all my questions. More

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Purchased a Toyota Sienna This was my first experience purchasing a car in over ten years. A lot has changed in the technology an features offered in newer cars, as well as in This was my first experience purchasing a car in over ten years. A lot has changed in the technology an features offered in newer cars, as well as in the browsing, negotiating and purchasing processes. I was helped by Viet Vu and Sunny Ahuja at Toyota of Braintree. Viet was kind, patient and knowledgeable. He answered each of my questions thoroughly and carefully. I never got an feelings of dishonesty or exaggeration when he was describing options to me, the way I used to years ago when interacting with some auto dealers. He was forthcoming with both the pros and cons of each vehicle I considered, and that built trust for me. After the sale, he sat with me in the new car for as long as my questions lasted, helping me connect my phone to Bluetooth, etc. Sunny helped me with the business end of the purchase. There is plenty of paperwork when purchasing, and I didn't feel rushed or overwhelmed. He carefully explained each document and put and concerns to rest for me. Carlos Ortega was another sales person who helped me feel secure and confident in my decision, without being pushy. Again, this helped build trust and made me confident that I was in the right place. Eric Francke explained all the service schedules to me, I felt very good about what was being offered in terms of future services and warranty. He like the other employees did not rush me and acted truly sincere and helpful. Finally, when I first arrived at the showroom, Bob Hadges greeted me. I happened to arrive a few minutes early for my scheduled appointment with sales, and instead of just having me wait, Bob immediately took em to the car I was interested in and gave a thorough overview of its featurs. One of the best things about this dealership compared to others I visited in the past two weeks was that I never felt that my time was being wasted or that I was being strung along. Everyone was punctual, efficient and friendly. Overall I was VERY pleased with everyone I encountered at Toyota of Braintree. Lastly, I will say that as parent in Braintree and an employee of the town of Braintree, I am aware that this dealership does more than its fair share to give back to the community. Therefore I was very happy that I was able to purchase from them and look forward to receiving more quality service from them in the future. More

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greatcar, greatexperience WE BOUGHT OUR 5TH TOYOTA TODAY AT BRAINTREE TOYOTA. GREAT CAR GREAT DEALERSHIP. OUR salespeople easy to deal with and professional/ they streaml WE BOUGHT OUR 5TH TOYOTA TODAY AT BRAINTREE TOYOTA. GREAT CAR GREAT DEALERSHIP. OUR salespeople easy to deal with and professional/ they streamlined the buying process so things went smoothly. WE got the car and the price we asked for. SALES team was super. our people were RUBEN BOURGIGNONand CARLOS ORTEGA. Ask for them and you'll love buying a toyota More

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Easy buying experience Joe Lawlor was a perfect salesman, Joe and Carlos showed me red carpet attention. He able to work with me and get the deal I was happy with! Highly re Joe Lawlor was a perfect salesman, Joe and Carlos showed me red carpet attention. He able to work with me and get the deal I was happy with! Highly recommend person to deal with. More

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Trusted Advisors! Joe and Carlos were very professional and determined to win my business. They were relatable and took a vested interest in ensuring I felt appreciate Joe and Carlos were very professional and determined to win my business. They were relatable and took a vested interest in ensuring I felt appreciated. They wanted me to feel part of their loyal customer base. They provided transparency and honesty in dealing with me throughout the process. I have already told several people about my positive experience with everyone at Toyota of Braintree! More

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