Carlos Ortega

I recently had the pleasure of working with Carlos Alvarez at Toyota of Braintree, and I couldn’t be more satisfied with the experience. From the start, Carlos was incredibly knowledgeable and took th Alvarez at Toyota of Braintree, and I couldn’t be more satisfied with the experience. From the start, Carlos was incredibly knowledgeable and took the time to walk us through all the features and perks of the car without ever making us feel pressured to make a purchase. What stood out the most was his clear and consistent communication throughout the entire process. He made sure we were comfortable, informed, and confident in our decision. It’s rare to find someone who combines professionalism with a genuine, no-pressure approach, and Carlos did exactly that. If you’re in the market for a car and want a smooth, stress-free experience, I highly recommend working with Carlos Alvarez! More

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It was a great experience to buy a vehicle at this location and I would come back location and I would come back More

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Phil was outstanding with buying the truck. He called numerous times and made the process very easy and painless He called numerous times and made the process very easy and painless More

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Excellent customer service. Greeted at first visit. Introduced to sales representative Phil. Smooth process. Everything was explained. Introduced to finance Joey. Explained all Greeted at first visit. Introduced to sales representative Phil. Smooth process. Everything was explained. Introduced to finance Joey. Explained all aspect of finance. Great experience. More

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Such a great experience! Really appreciate all the efforts for the team, it is so patient, kind and professional, always listening and putting our interests as the top priori Really appreciate all the efforts for the team, it is so patient, kind and professional, always listening and putting our interests as the top priority!!!! More

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Phil was very nice and helpful. He made the process very smooth! Thanks a lot! He made the process very smooth! Thanks a lot! More

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A+ experience right from the beginning. Mike Toomey convinced me the RAV 4 XLE was the car for me and he was spot on! I had to wait for about a month for the car to come in and I was so s Mike Toomey convinced me the RAV 4 XLE was the car for me and he was spot on! I had to wait for about a month for the car to come in and I was so surprised to have my salesman, Phil Le contacting me every step of the way to let me know where my car was and when it would be arriving! The car came in on Phil's day off but he came in to show me the car and finalize the paperwork! On his day off ~ who does that these days?? Certainly no other dealership that I have dealt with! I then met with Phil Scott ~ the finance manager ~ and he was so knowledgeable and walked me through the the steps answering all the questions I had! This was on Friday and when I arrived on Monday, Mike and Phil were there to greet me! They went over all the features and pointed out all the "extras"!! Everything is final and I'm on my way! Idalia Flores brought my car up to the door and went over a few tips and Hamed Abusahiba kindly hooked up my phone to the car and the Toyota app! And off I went in my new smoking hot Red Ruby Flare Pearl RAV 4 XLE!!! I have never been so satisfied and I will tell you now that I will recommend Phil to anyone I know looking for a car! More

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Danny was extremely helpful showing me all available options and tailoring to my wants and needs options and tailoring to my wants and needs More

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It was a great experience. Phil was very helpful. I would recomend Phil to anyone looking for a new purchase. Phil was very helpful. I would recomend Phil to anyone looking for a new purchase. More

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I was at Toyota Braintree and Idalia. They can’t spell it either. OK she did an excellent job and putting me into a Honda and I’m very happy. I’m not frustrated right now. Come on out and They can’t spell it either. OK she did an excellent job and putting me into a Honda and I’m very happy. I’m not frustrated right now. Come on out and see her and she’ll put you in a nice auto.. More

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