Carlos Rodriguez | Page 4

The atmosphere in the dealership was excellent and this salesman do a big effort to complete the sales salesman do a big effort to complete the sales More

by MUROFAMILY.MIAMI Verified Customer Verified Customer

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Very open to help and to try to get us the best possible deal. Everyone in the dealer was incredibly nice and we managed to find a vehicle that we liked and suits our needs. deal. Everyone in the dealer was incredibly nice and we managed to find a vehicle that we liked and suits our needs. More

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Incredible service, much attention to detail. Very knowledgeable and willing to go the extra mile. Very knowledgeable and willing to go the extra mile. More

by N.NAZARIO Verified Customer Verified Customer

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From beginning to end the service professionals answered my questions. Ordered part and kept me in the loop updateling me on status. my questions. Ordered part and kept me in the loop updateling me on status. More

by Moralesm64 Verified Customer Verified Customer

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The dealership is great sales man personnel excellent the only negative part is on service department on the waiting time approximately 3 to 4 hours to do a service oil change and rotate tires take too long only negative part is on service department on the waiting time approximately 3 to 4 hours to do a service oil change and rotate tires take too long for that type of service More

by AMATUS Verified Customer Verified Customer

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The dealership has worked hard to get my truck transmission repaired. The only issue is they have so many vehicles waiting for repairs its hard for the to give an accurate timeline for diagnostic transmission repaired. The only issue is they have so many vehicles waiting for repairs its hard for the to give an accurate timeline for diagnostic test. More

by HJSMDV Verified Customer Verified Customer

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Rodney and Andrew were great salesmen. They were very attentive. And helped us get the best deal possible. They went as far as getting us lunch during our wait period. I will do business a They were very attentive. And helped us get the best deal possible. They went as far as getting us lunch during our wait period. I will do business again with them two. More

by Mannyb2213 Verified Customer Verified Customer

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I'm pleased to have my vehicles serviced here at Kendall Dodge, Chrysler, Jeep and Ram. Dodge, Chrysler, Jeep and Ram. More

by omiller265 Verified Customer Verified Customer

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Kendall CDJR is a phenomenal dealership because of the team that works there! A wonderful group of professional, courteous, honest people. I had a great experience buying my Jeep Wrangler 4xe, and give K team that works there! A wonderful group of professional, courteous, honest people. I had a great experience buying my Jeep Wrangler 4xe, and give Kendall my highest recommendation! More

by CHERI22 Verified Customer Verified Customer

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Horrible experience. I took for the 4th time my 2024 Ram 1500 because of a vibration in the real axle when it comes to a stop and after keeping it for a month they came t I took for the 4th time my 2024 Ram 1500 because of a vibration in the real axle when it comes to a stop and after keeping it for a month they came to the conclusion that it is a normal operation for a $55K truck to vibrate???. The vehicle is returned to the customer completely dirty and full of mud and when they say they will wash it for you it means they will just pour some water over it and that is it. Not one my service advisor Lazaro Varas picked up the phone to give me an update on the status of my truck and I never received a phone call back from the General Manager Carlos Rodriguez after leaving 4 messages with the receptionist, making it clear where the lack of customer service is coming from. I have been a customer of Kendall Dodge for over 8 years and I have leased 4 trucks and ever since the new administration took over, this dealership has completely lost their professionalism, commitment, accountability and loyalty towards their customers. Not only I will never go back to this dealership again but I will also never buy another Chrysler vehicle. Perfect example how a bad administration can ruin a company by not caring about their customers, especially those that continued to go back year after year, like me. More

by RICARDO_GALASSO Verified Customer Verified Customer

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