Carlos Rodriguez | Page 5

Horrible experience. I took for the 4th time my 2024 Ram 1500 because of a vibration in the real axle when it comes to a stop and after keeping it for a month they came t I took for the 4th time my 2024 Ram 1500 because of a vibration in the real axle when it comes to a stop and after keeping it for a month they came to the conclusion that it is a normal operation for a $55K truck to vibrate???. The vehicle is returned to the customer completely dirty and full of mud and when they say they will wash it for you it means they will just pour some water over it and that is it. Not one my service advisor Lazaro Varas picked up the phone to give me an update on the status of my truck and I never received a phone call back from the General Manager Carlos Rodriguez after leaving 4 messages with the receptionist, making it clear where the lack of customer service is coming from. I have been a customer of Kendall Dodge for over 8 years and I have leased 4 trucks and ever since the new administration took over, this dealership has completely lost their professionalism, commitment, accountability and loyalty towards their customers. Not only I will never go back to this dealership again but I will also never buy another Chrysler vehicle. Perfect example how a bad administration can ruin a company by not caring about their customers, especially those that continued to go back year after year, like me. More

by RICARDO_GALASSO Verified Customer Verified Customer

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Best dealer, best prices guaranteed! Thank you Rodney and Carlos u guys are the best! Thank you Rodney and Carlos u guys are the best! More

by Author Verified Customer Verified Customer

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Felipe provided top-tier service from start to finish. He was thorough, knowledgeable, and explained everything so clearly that I didn’t even have to ask any questions. The experience was seamless and str He was thorough, knowledgeable, and explained everything so clearly that I didn’t even have to ask any questions. The experience was seamless and stress-free. Kendall Dodge has truly become my go-to dealership for both vehicle service and future purchases. More

by hollywoodharely Verified Customer Verified Customer

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Yo opino que la compañía es excelente, buenos trabajadores y muy eficientes igual los manager y supervisores trabajadores y muy eficientes igual los manager y supervisores More

by EVERMARIN Verified Customer Verified Customer

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Excellent Frank Vargas, Vladimir Rivas and Ulises Rivas. Very professional.Always kind and available.I’m very happy with the whole team. Very professional.Always kind and available.I’m very happy with the whole team. More

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We are very satisfied with the personal attention and service provided. From bouth, Tony the service manager. Miguel, the assistance manager, Carlos the General manager to Paula the service advisor. Evre service provided. From bouth, Tony the service manager. Miguel, the assistance manager, Carlos the General manager to Paula the service advisor. Evrey body did evrething in there power to help with the car repairs. Thank you. More

by Jorge Verified Customer Verified Customer

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Gran Equipo en Kendall Dodge. El General Manager Carlos Rodríguez me ayudó en la compra del 2024 Jeep Compass. Mención al vendedor Vladimir Rivas, al financista Fidel Hernandez y El General Manager Carlos Rodríguez me ayudó en la compra del 2024 Jeep Compass. Mención al vendedor Vladimir Rivas, al financista Fidel Hernandez y al Director de Financiamiento Jesus Palacios More

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Great service from the moment you walk in the salesman the finance they all treat you like family the finance they all treat you like family More

by Ciro63 Verified Customer Verified Customer

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Great service from the manager Carlos and my salesman G. Brito. This was my eighth car buying from this dealer and by far this was the best experience I’ve had there Brito. This was my eighth car buying from this dealer and by far this was the best experience I’ve had there More

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Best in everything, all departments personal very professional sales staff and managers are outstanding, and Williams Arnold the best 🤗 professional sales staff and managers are outstanding, and Williams Arnold the best 🤗 More

by GEORGEARNOLD01 Verified Customer Verified Customer

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