Carlos Velasco
Carlos Velasco at Temecula Hyundai

Carlos Velasco | Page 2

Service Manager

Temecula Hyundai

27430 Ynez Road
Temecula, CA 92591

4.5
71 Reviews
4.5

71 Reviews

Write a Review

71 Reviews of Carlos Velasco

July 06, 2026

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Employee Rating

I love getting my car serviced here they are always fast snf do a great job. More

by grainier2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Temecula Hyundai responded

Thank you for taking the time to leave a review. Your support means a lot to us!

July 05, 2026

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Outstanding service, service advisor, Ian, was extremely helpful and made me feel very comfortable. The service was above expectations and my vehicle was spotless upon pickup! Highly recommend to my frie More

by HARTLEY590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Temecula Hyundai responded

Thank you for your outstanding review! We're thrilled to hear that Ian provided such a helpful and reassuring service experience. It's wonderful to know our team exceeded your expectations and that your vehicle was returned to you spotless. Your recommendation to your friends and colleagues is the highest compliment we could receive. Thank you for choosing Hyundai of Temecula—we truly appreciate your support and look forward to serving you again!

July 04, 2026

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Excellent service as usual, loved the remodel. I plan to revisit the service department on my next visit. More

by MCNEILLAMC
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Temecula Hyundai responded

Thank you for your kind review! We're thrilled to hear you received the excellent service you've come to expect and that you enjoyed our newly remodeled facility. Providing a comfortable environment along with efficient, professional service is always our goal. We truly appreciate your continued trust in Hyundai of Temecula and look forward to welcoming you back to our service department on your next visit!

July 02, 2026

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My 2022 Santa Fe needed a transmission replacement which fortunately was covered under warranty. The repair was delayed due to the availability of the replacement unit. After the new transmission was insta More

by Anthonythb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Enriquez

Jul 23, 2026

Temecula Hyundai responded

Thank you for sharing your experience and for your patience throughout the repair process. We understand how frustrating the unexpected delays must have been, especially after the first replacement transmission turned out to be defective. We're pleased that Steve kept you informed every step of the way, ensured your Santa Fe was thoroughly test-driven before being returned, and provided the care and attention you deserved. We're also grateful for your recognition of Carlos and the entire service team for their commitment to making sure the repairs were completed properly. It's wonderful to hear your Santa Fe is now running like new. Thank you for choosing Hyundai of Temecula—we truly appreciate your trust and look forward to serving you again in the future.

July 02, 2026

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Great customer service made me feel appreciated for my time and purchasing a car there More

by wm.handley
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brad Cannon, Chris Ramirez

Jul 23, 2026

Temecula Hyundai responded

Thank you for your wonderful review! Congratulations on your new vehicle! We're so glad to hear that our team provided great customer service and made you feel appreciated throughout your purchase. Ensuring every customer feels valued and respected is one of our top priorities. Thank you for choosing Hyundai of Temecula. We truly appreciate your business and look forward to serving you again in the future!

July 02, 2026

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Everyone from the check in to the service and mechanics, were very friendly and efficeint! I took it in for the 50,000 mile well baby maintenance. I only wish it didn't cost as much as it did. More

by giovannismenifee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Temecula Hyundai responded

Thank you for your kind review! We're delighted to hear that everyone, from our check-in team to our service advisors and technicians, provided you with a friendly and efficient experience during your 50,000-mile maintenance visit. We also appreciate your honest feedback regarding the cost of service. We understand that maintenance is an important investment, and we continuously strive to provide quality workmanship, genuine Hyundai parts, and exceptional value for our customers. Thank you for choosing Hyundai of Temecula—we truly appreciate your trust and look forward to serving you again.

June 30, 2026

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The great service on my vehicle was completed much faster than estimated, and the customer service was outstanding as usual. Thanks! More

by cnorza
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 23, 2026

Temecula Hyundai responded

The great service on my vehicle was completed much faster than estimated, and the customer service was outstanding as usual. Thanks!

June 25, 2026

Dealership Rating
Employee Rating

They did great work and we're very friendly. I got my car back very quicklya More

by UNDENIABLEAD
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Service Time
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Recommend Dealer
Yes
Jul 23, 2026

Temecula Hyundai responded

Thank you for your wonderful review! We're so glad to hear that our team provided friendly service, completed the work to your satisfaction, and got your vehicle back to you so quickly. We know how valuable your time is, and we're committed to providing efficient, high-quality service every visit. Thank you for choosing Hyundai of Temecula. We truly appreciate your business and look forward to serving you again!

June 12, 2026

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Good experience, great client service. I just went for a software update for my car front camera. They were clear in the explanation of what it'll be done More

by Kathy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Enriquez

Jul 23, 2026

Temecula Hyundai responded

Thank you for your kind review! We're happy to hear you had a good experience with our service team at Hyundai of Temecula. We're glad your front camera software update was handled efficiently and that our team clearly explained the work being performed. We believe keeping our customers informed every step of the way is an important part of providing exceptional service, and we're pleased to know that made your visit a positive one. Thank you for choosing Hyundai of Temecula. We truly appreciate your business and look forward to assisting you with all of your future service needs!

June 08, 2026

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Employee Rating

Fast, friendly service. Completed paperwork and all transactions quickly and accurately. Very pleased with the service we received. More

by GOTTSKIND
Recommend Dealer
Yes
Jul 23, 2026

Temecula Hyundai responded

Thank you for your wonderful review! Congratulations on your new vehicle! We're delighted to hear that you had such a positive experience at Hyundai of Temecula. It's great to know our team provided fast, friendly service and completed all of the paperwork and transactions quickly and accurately. We strive to make the car-buying process as smooth and efficient as possible, so we're thrilled to hear you were so pleased with your experience. Thank you for choosing Hyundai of Temecula. We truly appreciate your business and look forward to serving you again for all of your future automotive needs!

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