Carlos Velasco | Page 2

Steve works hard to always solve the problem! He also makes sure things are completed in the timeframe promised! He also makes sure things are completed in the timeframe promised! More

by nadinegunther Verified Customer Verified Customer

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Gret service well taken care of, Brad was very attentive and Chandler was too, as well and Chandler was too, as well More

by francis Verified Customer Verified Customer

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5 Stars! Exceptional Service at Temecula Hyundai! I've been a loyal Temecula Hyundai customer for over 10 years, and experiences like my recent 7,500-mile Exceptional Service at Temecula Hyundai! I've been a loyal Temecula Hyundai customer for over 10 years, and experiences like my recent 7,500-mile service are exactly why I keep coming back! My service advisor, Hayden, was exceptional from start to finish. The check-in process was quick, efficient, and thorough. He took the time to understand the purpose of my visit, explained everything clearly, and kept me updated throughout the service. What really impressed me was his attention to detail. Once my car was ready, Hayden personally came to find me in the waiting lobby. My car had already been washed and was waiting outside, ready to go. All I had to do was sign the paperwork and drive away. That's what I call excellent customer service! Hayden also went above and beyond by pointing out some tire wear I should consider addressing in the near future. Rather than simply recommending replacements, he took the time to show me a tire promotion the dealership was offering. To my surprise, the price for a complete set of new tires, installed, was significantly lower than several tire shops I'd already researched. I genuinely appreciated his honesty, helpfulness, and proactive approach. I've purchased several vehicles from Temecula Hyundai over the years and have consistently trusted their service department with all of them. General Manager Brad Canon has also been wonderful, and it's clear that great customer service starts with leadership and carries through the entire team. After more than a decade of doing business here, I can confidently say that Temecula Hyundai continues to earn my loyalty. It's not just about selling cars or performing maintenance. It's about building relationships, treating customers right, and making every visit a positive experience. Thank you, Hayden, Brad, and the entire Temecula Hyundai team! You continue to set the standard for what a dealership experience should be. I love Temecula Hyundai! More

by BJperkins Verified Customer Verified Customer

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Very polite and efficient. They completed my recall repair faster than expected and gave me a review of their inspection of my car. They completed my recall repair faster than expected and gave me a review of their inspection of my car. More

by KATHYC59 Verified Customer Verified Customer

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I have used Temecula Hyundai twice so far, and unfortunately both times the issue was not solved and I had to return the vehicle for further repair. The positive is that they provided me with a lo unfortunately both times the issue was not solved and I had to return the vehicle for further repair. The positive is that they provided me with a loaner vehicle, the negative is I had to take time out of my busy schedule and return/address the issue. In speaking to the managers, they say they understand and are polite, yet the communication was extremely poor and I had to follow up for updates and to confirm the repairs were done, both times. When calling it always seemed to be a finger pointing issue, with someone saying someone else was supposed to call me back! I will try one final time if needed, yet if it remains the same, and I have issues with the repair and communication, it will be my last. There are other issues, I just don’t want to belabor my point. More

by scbjawelsh Verified Customer Verified Customer

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Service was great and quick. Didn’t have to wait long. Customer Service was great Didn’t have to wait long. Customer Service was great More

by heidi.deley Verified Customer Verified Customer

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The agent provide Great service. I believe the trade was fair. I love the car. Thanks I believe the trade was fair. I love the car. Thanks More

by klimeric Verified Customer Verified Customer

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Best prices all over Southern California I tried and researched several dealers they are #1 researched several dealers they are #1 More

by PROITSPECIALIST Verified Customer Verified Customer

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Been to three hyundai dealerships in the area and yours is the best so far. Way out in front. Keep it that way. is the best so far. Way out in front. Keep it that way. More

by rocketmanfive Verified Customer Verified Customer

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From start to finish, an overall great experience! Our sales guy Nate was AWESOME! He listened to us and made sure we got exactly what we wanted. He made us feel very relaxed and didn't give off the s Our sales guy Nate was AWESOME! He listened to us and made sure we got exactly what we wanted. He made us feel very relaxed and didn't give off the slimy car salesman vibe. His sales manager Pedro was unbelievable! He really worked with us and went the extra mile and took care of us! Huge shout out and fist bump to Pedro for making it happen!! And to finish it off, our finance guy Chris was equally as awesome!! Not pushy on the upsales they're required to go over, efficient with the paperwork, and super friendly. Bottom line is this...if you're looking to get into a new or used Hyundai you gotta go see these guys at Temecula Hyundai! They are hands down the best dealership I've EVER had the pleasure of dealing with! Very transparent and upfront and they seem to genuinely care about getting you the best deal possible. Thanks again guys, you rock!! More

by Andy R. Verified Customer Verified Customer

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