Carlton Duncan
Carlton Duncan at Treasure Coast Lexus

Carlton Duncan | Page 51

Master Certified Sales Associate

Treasure Coast Lexus

5121 S US Highway 1
Ft Pierce, FL 34982

Contact Me
5.0
852 Reviews

From the island of Jamaica west indes

Dealership Experience

17 yrs, 9 mos

Industry Experience

34 yrs

Languages Spoken

English English

5.0

852 Reviews

Write a Review

852 Reviews of Carlton Duncan

August 14, 2020

Dealership Rating
Employee Rating

Very good experience Very courteous Well trained with lots of experiences. Good salesmen, treat you like you are part of the family.. this is the reason I came back. More

by Roger Dejean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dianne Spencer, Marc Jean , Deltom Lequernaque

Aug 14, 2020

Treasure Coast Lexus responded

Roger, thank you for the review! Providing courteous and accommodating service is always the goal at Treasure Coast Lexus, and we will certainly pass along your kind words to our team. We hope to see you again sometime!

August 13, 2020

Dealership Rating
Employee Rating

We have been very pleased with the service from Lexus. Our salesman, Carlton Duncan is outstanding! He always greets his customers and works very hard, making sure that everything is well taken care of in More

by jelaine0207
Recommend Dealer
Yes
Aug 13, 2020

Treasure Coast Lexus responded

Lewis and Elaine, thank you for taking the time to leave us a review! We are grateful to have you both as customers here at Treasure Coast Lexus, and we will certainly let Carlton and Robert know that you appreciate their help. We look forward to your next visit!

August 12, 2020

Dealership Rating
Employee Rating

Very courteous and professional . Worked hard to make sure the deal got done properly and efficiently. He has a very relaxed and non-pushy manner More

by TROTTI67
Recommend Dealer
Yes
Aug 12, 2020

Treasure Coast Lexus responded

Thank you for shopping at Treasure Coast Lexus and for sharing such fantastic feedback. It is our goal to help guests into the right vehicle and we are thrilled to hear that our team made that come true for you. Congrats & safe travels!

August 12, 2020

Dealership Rating

Efficient Ms Register was delightful as usual - very accommodating and a pleasure to do business with. She was very understanding when I relayed about the troub More

by ANN_WINDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2020

Treasure Coast Lexus responded

Ann - We are very glad to hear that Ms. Register was able to assist you and provide understanding service. Thank you for taking the time to share this feedback and rate Treasure Coast Lexus five stars! We hope we have the chance to work together in the future.

August 07, 2020

Dealership Rating

Courteous service Treasure Coast Lexus provides a pleasant experience as well as outstanding service for my car. There is a quiet business room with WiFi connections, More

by ginny4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Register

Aug 07, 2020

Treasure Coast Lexus responded

Thank you for trusting the Treasure Coast Lexus team with your vehicle. We're pleased to hear that you always enjoy the service & amenities at our location ad customer satisfaction is our priority. It's an honor to have your business and we look forward to taking care of you next time!

August 02, 2020

Dealership Rating
Employee Rating

I wouldn’t even give this dealership a 1 star on the rating. They are very unprofessional and do not stand by their word. I will never recommend them to anyone. More

by mimiwalser
Recommend Dealer
No

Other Employees Tagged: Gary Mariarossi

Aug 03, 2020

Treasure Coast Lexus responded

Dear Mimi Walser, I am so sorry to hear how disappointed you are. We take great pride in providing exceptional customer service so we are very surprised and upset when we let a Guest down. Looking at your file I did see that you had 2 recalls on your RX. That is very frustrating. It appears that both times we picked up your vehicle, dropped off a new loaner car for you to use, fixed the recall, washed your car, and then dropped it back off to you. It also appears that we have done the same pick up and drop-off for you when you had regular maintenance like oil changes due. To do all of that and still have you upset is very disturbing to me. Please contact me at your earliest convenience, my contact info is below, and let me know what else I can do to help. Thank you very much for taking the time to write your review. I'm sure you are very busy so we appreciate the time you have taken to let us know how you feel. It is only through honest feedback that we can improve so thank you. I look forward to hearing from you. Respectfully, Gary Mariarossi Treasure Coast Lexus gmariarossi@treasurecoastlexus.com

July 31, 2020

Dealership Rating
Employee Rating

Total professional in Carlton’s approach to automobile sales. It’s always a thing you do not want to do, buy a car, Carlton takes the bad feeling out of the process. More

by bjwilhide
Recommend Dealer
Yes

July 29, 2020

Dealership Rating
Employee Rating

Seamless Service I had a few safety recalls and an oil change for my RX350L. Ricardo was fantastic and service was quick & easy. They gave me a loaner so I could go More

by JENNIFER.WAGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricardo

July 29, 2020

Dealership Rating
Employee Rating

Professional and Personable Working with Carlton was wonderful since he was attentive, professional, and respectful throughout the sales process. The entire team were committed More

by tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kritikos, Ellen Foster

July 29, 2020

Dealership Rating
Employee Rating

Excellent I bought at least six cars from this Lexus dealer. Duccan is an excellent sales person. I'll be back, back, back, back, back.I am running out of kind More

by winderrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Register

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