Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 45

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Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
526 Reviews
4.8

526 Reviews

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526 Reviews of Carmen Alicea

March 17, 2021

Dealership Rating
Employee Rating

Williamson in Cadillac is overall excellent. I had a small issue with getting the oil changed and having foot swipe to open the back gate. it took two weeks to get my car back . he did give me a loaner More

by p.rizzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alvaro Jimenez

Mar 19, 2021

Williamson Cadillac responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 17, 2021

Dealership Rating
Employee Rating

Everything was great the service was top notch. Everyone we interacted with was kind and extremely helpful. I don’t see myself servicing my vehicle anywhere else. More

by CARLOSJR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Stephanie Reyno, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang

Mar 19, 2021

Williamson Cadillac responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 13, 2021

Dealership Rating
Employee Rating

Always great service in the Sales Department and in the Service Department my salesman is Luis Carbonell and my service Advisor Carmen Alicea everything good More

by PPORTU2664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell

Mar 16, 2021

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 13, 2021

Dealership Rating
Employee Rating

Very quick and nice sales women. I would definitely go back. The department is very clean and well equipped with beverages and a vending machine for food More

by ginasanandres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Williamson Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 10, 2021

Dealership Rating
Employee Rating

I always have a good experience when I get there. Gonna I always have a good experience when I get there. Gonna miss these quality people when I move. More dealerships should be like this one More

by NITETRAIN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo , Skip Moosang

Mar 11, 2021

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 09, 2021

Dealership Rating
Employee Rating

Williamson cadillac para mi es el mejor dealer de cadillac en todo Estados Unidos de Norteamérica ahi te atienden como si fuese familia es servicio es el mejor More

by CHICHO1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Tony Martinez, Stephanie Reyno, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Jeff Rogers

Mar 11, 2021

Williamson Cadillac responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 02, 2021

Dealership Rating
Employee Rating

They were great. Very helpful and friendly. I needed a loaner and they did everything to make it happen. I would have preferred an enclave like the one I had but that was the only loaner they had availab More

by OTSOSA0410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Reyno, Juan Santos

Mar 04, 2021

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 01, 2021

Dealership Rating
Employee Rating

Pretty much good service but parts of vehicle was not put back properly. Wishing it was done correctly still will go back for service later More

by larmodaraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Haeffner , David Belalcazar, Carlos Gomara, Alvaro Jimenez, Jeff Rogers

Mar 02, 2021

Williamson Cadillac responded

Thank you for your comments. If something wasn't reinstalled properly please stop by at your convenience and we will take care of it for you.

March 01, 2021

Dealership Rating
Employee Rating

Excellent service Dept. Highly trained. Carmen Alcea was very professional and provides great customer service and made the experience amazing! She went above and beyond! More

by alexb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Williamson Cadillac responded

Hi Alex and thanks for the great feedback! We're very happy that Carmen was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 26, 2021

Dealership Rating
Employee Rating

Worst service ever my truck 2016 GMC Denali there for 3 week for a cable problem then they call me to pick up. When I took the car not even 20 ft the service light came right back on had me waiting for ano More

by LIVAN Marquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mickey Barrios, Carlos Gomara

Feb 26, 2021

Williamson Cadillac responded

We apologize your recent visit wasn't up to our normal standards of care. We will share your comments with our sales and service teams so that we may continue to improve our dealerships operations. Thank you for your business !

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