526 Reviews
Write a Review526 Reviews of Carmen Alicea
March 17, 2021
Williamson in Cadillac is overall excellent. I had a small issue with getting the oil changed and having foot swipe to open the back gate. it took two weeks to get my car back . he did give me a loaner small issue with getting the oil changed and having foot swipe to open the back gate. it took two weeks to get my car back . he did give me a loaner which helped! More
Other Employees Tagged: Alvaro Jimenez
March 17, 2021
Everything was great the service was top notch. Everyone we interacted with was kind and extremely helpful. I don’t see myself servicing my vehicle anywhere else. we interacted with was kind and extremely helpful. I don’t see myself servicing my vehicle anywhere else. More
Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Stephanie Reyno, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang
March 13, 2021
Always great service in the Sales Department and in the Service Department my salesman is Luis Carbonell and my service Advisor Carmen Alicea everything good Service Department my salesman is Luis Carbonell and my service Advisor Carmen Alicea everything good More
Other Employees Tagged: Luis Carbonell
March 10, 2021
I always have a good experience when I get there. Gonna I always have a good experience when I get there. Gonna miss these quality people when I move. More dealerships should be like this one I always have a good experience when I get there. Gonna miss these quality people when I move. More dealerships should be like this one More
Other Employees Tagged: Rolando Pardo , Skip Moosang
March 09, 2021
Williamson cadillac para mi es el mejor dealer de cadillac en todo Estados Unidos de Norteamérica ahi te atienden como si fuese familia es servicio es el mejor cadillac en todo Estados Unidos de Norteamérica ahi te atienden como si fuese familia es servicio es el mejor More
Other Employees Tagged: Erik Fernandez, Tony Martinez, Stephanie Reyno, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang, Jeff Rogers
March 02, 2021
They were great. Very helpful and friendly. I needed a loaner and they did everything to make it happen. I would have preferred an enclave like the one I had but that was the only loaner they had availab loaner and they did everything to make it happen. I would have preferred an enclave like the one I had but that was the only loaner they had available but that’s a personal choice. Thank you. More
Other Employees Tagged: Stephanie Reyno, Juan Santos
March 01, 2021
Pretty much good service but parts of vehicle was not put back properly. Wishing it was done correctly still will go back for service later back properly. Wishing it was done correctly still will go back for service later More
Other Employees Tagged: Kaitlin Haeffner , David Belalcazar, Carlos Gomara, Alvaro Jimenez, Jeff Rogers
March 01, 2021
Excellent service Dept. Highly trained. Carmen Alcea was very professional and provides great customer service and made the experience amazing! She went above and beyond! very professional and provides great customer service and made the experience amazing! She went above and beyond! More
February 26, 2021
Worst service ever my truck 2016 GMC Denali there for 3 week for a cable problem then they call me to pick up. When I took the car not even 20 ft the service light came right back on had me waiting for ano week for a cable problem then they call me to pick up. When I took the car not even 20 ft the service light came right back on had me waiting for another 1 hour to tell me that the trailer light plug was just dirty. Also ALL sale rep are really rude I went the week before leaving my truck to do a trade in and nobody helped me never getting a car from here again. The only people that were actually nice were Carmen, Carlos. Mickey More
Other Employees Tagged: Mickey Barrios, Carlos Gomara

