Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 46

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
526 Reviews
4.8

526 Reviews

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526 Reviews of Carmen Alicea

February 25, 2021

Dealership Rating
Employee Rating

All service was excellent. I asked Micky to get me out quickly for a meeting, and he did much to my appreciation..Cost was certainly reasonable. Staff at entry and departure were most cordial. And effici More

by Rostarpon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mickey Barrios, Skip Moosang

Feb 26, 2021

Williamson Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 24, 2021

Dealership Rating
Employee Rating

Carmen Alicea has been just wonderful. I have dealt with her for all but 1 of my appointments, and she has been extremely helpful and attentive. She is a gem! More

by HEIDIROTHPA
Customer Service
Friendliness
Recommend Dealer
Yes
Feb 26, 2021

Williamson Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Carmen was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 19, 2021

Dealership Rating
Employee Rating

Excellent, good service, good environment, staff courtesy, Waiting time was good, car was ready even before estimated time. Rep Carmen is very profesional , as soon as you show in front of the d More

by SILVI828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 16, 2021

Dealership Rating
Employee Rating

As always, from initial greeter to my Service Advisor John Varela, to Service Manager - to cashier and delivery person - my service experience was courteous, friendly, and efficient. Waiting area is com More

by GWYNETH CLARKE-BELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Stephanie Reyno, Rolando Pardo , Mickey Barrios, Skip Moosang

Feb 18, 2021

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 15, 2021

Dealership Rating
Employee Rating

Great service indeed!! Alicia was courteous as always!! Very grateful to have Williamson Cadillac taking care of my new truck service!! Truck was ready in no time!! More

by BUILDINGMGTSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2021

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 10, 2021

Dealership Rating
Employee Rating

Always an excellent experience! The team is always punctual, very communicative, well trained, with excellent experience. Williamson will remain me go to dealer for service and car purchases. More

by Andy Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez , Mickey Barrios, Carlos Gomara

Feb 12, 2021

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 02, 2021

Dealership Rating
Employee Rating

A+ a a a a a a a a a q a a a a a a a a q q a a a a a a a More

by jadertamayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2021

Williamson Cadillac responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 01, 2021

Dealership Rating
Employee Rating

very clean and organized, Carmen polite and friendly, waiting place has everything that the time goes fast, service was the in the best time, thanks More

by GUNNERBOSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Williamson Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 29, 2021

Dealership Rating
Employee Rating

Very Nice Dealership. All staff that I encountered were very professional. Overall, I had a pleasant experience. I would definitely recommend it to friends. Done. More

by ERICHENDON123
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Feb 02, 2021

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 27, 2021

Dealership Rating
Employee Rating

Everything was smooth. I only wait an hour. They did a good job and tut service was excellent. After i paid at the cashier it took less than 10 minutes to bring me my car More

by PANCHOPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Williamson Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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