Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 48

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
526 Reviews
4.8

526 Reviews

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526 Reviews of Carmen Alicea

January 05, 2021

Dealership Rating
Employee Rating

Went for oil change. You guys need someone to greet your customers as every service rep has there head down and they avoid eye contact More

by GILLI33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2021

Williamson Cadillac responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 02, 2021

Dealership Rating
Employee Rating

I was very disappointing with the service. The person assigned to me was rude as well as the one that gave me the loaner. I took in my car because it was not showing the correct gas. An electric problem More

by Yovanna61joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 07, 2021

Williamson Cadillac responded

We are sorry to hear of your experience on this recent service visit. Please reach out to us to schedule another visit to have your vehicle repaired. Juan Santos Service Manager juans@wagmiami.com

January 01, 2021

Dealership Rating
Employee Rating

Great experience, the service was outstanding. Great communication and prices. The turn around time was rather quick and would highly recommend this dealer to anyone. More

by marlonhernandez101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2021

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 23, 2020

Dealership Rating
Employee Rating

They are always very honest about any service that my car may need. They always tell me what can wait and what needs to be done now. I trust the advice that they give. More

by Miamiesquire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mickey Barrios

Dec 23, 2020

Williamson Cadillac responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 14, 2020

Dealership Rating
Employee Rating

Excellent service, fast and effortless. Always have my vehicle ready and exactly what I want. I have two cars from this dealership. I will not shop anywhere else More

by CBERNAL32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell, Ricardo Robinson , Jimmy Sabbagh

Dec 16, 2020

Williamson Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 11, 2020

Dealership Rating
Employee Rating

Excellent service and understanding of my needs. Very knowledgeable about the cars and welling to answer any question. I’m very happy with this dealer and their service! More

by JICOTEALINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Dec 15, 2020

Williamson Cadillac responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 11, 2020

Dealership Rating
Employee Rating

Me encanto el buen trato y la rapidez con que me atendieron, muy profesionales, y con mucha organizacion, me gustaria regresar a ese dealer,recomendado al 100%. More

by Marlen Duarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Rolando Pardo , Eddie DeArmas, Carlos Gomara

Dec 15, 2020

Williamson Cadillac responded

Gracias por el comentario entusiasta. Estamos orgullosos de nuestro servicio al cliente y hacemos todo lo posible para que nuestros clientes se vayan felices. Cuídate. Sincaramente, Jeff Rogers - jrogers@wagmiami.com

December 11, 2020

Dealership Rating
Employee Rating

When in for an inspection they said the starting coil was bad they changed for a new one and the car still has problems. T More

by edwin_prezz
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 12, 2020

Williamson Cadillac responded

We are sorry to hear your car is still having a problem. Please schedule another appointment so we can determine what is causing this. Thank you

December 06, 2020

Dealership Rating
Employee Rating

Very good service. friendly people, finally after a few attempts to find the problem I was having, they fixed the problem and I am very happy about it More

by Mrullman06
Recommend Dealer
Yes
Dec 08, 2020

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 02, 2020

Dealership Rating
Employee Rating

Always a great experience! And Carmen Alicia was terrific. Give that woman a raise. She was thorough & thoughtful. Made valuable Recommendations. My car was washed & done before I knew it More

by yayananceo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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