Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 49

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
526 Reviews
4.8

526 Reviews

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526 Reviews of Carmen Alicea

December 02, 2020

Dealership Rating
Employee Rating

I went for a transmission flush to improve gear shifting I paid $400 dollars but it did do any improvement so I took it to a transmission shop and they told me my transmission was damaged and they didn’t More

by ERO.DRI10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gairy (Storm) Adams

Dec 02, 2020

Williamson Cadillac responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 02, 2020

Dealership Rating
Employee Rating

Excellent all around ! Keep up the great work! Mr. Williamson should give a Christmas bonus of at least $1000 per employee . He can AFFORD it! More

by ARMANDO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 01, 2020

Dealership Rating
Employee Rating

Excellent service. Very professional and quick with my service. Highly recommend them for service and purchase. They are the best to go to for GMC More

by Mbkittykat
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Mercado , Al Ammons

Dec 02, 2020

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 27, 2020

Dealership Rating
Employee Rating

Intake was awful. But Carmen picked up the slack and delivered. The cashier was also very helpful. Valet left his dirty gloves in car .it is a very trying time with COVID. Carmen and the cashier saved t More

by ODH919
Recommend Dealer
Yes

Other Employees Tagged: Cashier was very helpful

Dec 02, 2020

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 21, 2020

Dealership Rating
Employee Rating

My experience was an awesome one. My service person Carmen did an excellent job making me appreciate my experience. Gloria Wedderburn Thank again Carmen A More

by glowedde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2020

Williamson Cadillac responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 07, 2020

Dealership Rating
Employee Rating

When you go to Williamson Cadilac it feels like visitong a luxury top of the line jewelry store, from the building, to the pastries and drinks. More

by abernal319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie DeArmas

Nov 10, 2020

Williamson Cadillac responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 28, 2020

Dealership Rating
Employee Rating

They switched our advisor. Carmen was great! She’s our new go to service advisor! Vehicle was promised within the specified time slot. Very Happy! More

by ERSOMOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2020

Williamson Cadillac responded

Thank you for the awesome feedback! You're right, Carmen is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 26, 2020

Dealership Rating
Employee Rating

Was advised maintenance was covered by Cadillac service plan when appointment was made. After a 2 hr wait for an oil change I was informed this dealer doesn’t honor service plan purchased at Braman when v More

by mmb812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 03, 2020

Williamson Cadillac responded

We apologize for the confusion on the service plan you purchased at the other dealership. Thank you for your business

October 22, 2020

Dealership Rating
Employee Rating

This is by far the best car dealership. The people are caring professionals that are very family oriented. This is that keeps me going back to by vehicles as well as service. More

by MARIO.RANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez, Juan Santos , Mickey Barrios, Skip Moosang

Oct 26, 2020

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 21, 2020

Dealership Rating
Employee Rating

Always a pleasure to buy or get service for our vehicles. Won’t go anywhere else. They entire team goes out of their way to help with your needs. More

by ELITE162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yorny Fundora, Beny Ledesma

Oct 23, 2020

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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