Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea | Page 47

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
526 Reviews
4.8

526 Reviews

Write a Review

526 Reviews of Carmen Alicea

January 25, 2021

Dealership Rating
Employee Rating

Excellent service, Carmen is always so helpful and wonderful as my service advisor and goes out of her way to make me feel safe! I am very very happy with the service I get from Williamson Cadillac! T More

by CS222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 21, 2021

Dealership Rating
Employee Rating

Went to get an Oil change and the entire service was completed in less than an hour. Carmen had a smile on her face the entire time. Thank you for great service. More

by Rgking71
Recommend Dealer
Yes
Jan 21, 2021

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 21, 2021

Dealership Rating
Employee Rating

The experience was fantastic, truly. Came in and everything was smooth and professional. Carmen took care of everything. I got the loaner vehicle pretty quickly and the return process to get my truc More

by Gomrjoe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 21, 2021

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 20, 2021

Dealership Rating
Employee Rating

Always impressed by their service and support. I have been a client for more that 5 years and will continue to come here. Awesome team. More

by NO-REPLY-TUVAVDPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Richard Loero, Tony Martinez, Stephanie Reyno, Juan Santos, Rolando Pardo , Mickey Barrios, Carlos Gomara, Skip Moosang

Jan 21, 2021

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 14, 2021

Dealership Rating
Employee Rating

The service is above excellent but what's Strange I got the washed there any they dryed it off. Very usual but that was the only complaint. More

by ROTTIE18K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 13, 2021

Dealership Rating
Employee Rating

Was very impressed. Friendly and the service was fast and good. Looking forward to my next time in. Super happy with my visit. Thank you More

by CARLOSAZPURU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2021

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 08, 2021

Dealership Rating
Employee Rating

Clean, friendly, well staffed dealership. Honored oil change tire rotation special. Carmen was very helpful and detailed. Car delivered washed and clean by time of delivery. More

by JAL1308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

Dealership Rating
Employee Rating

I thought the process of leaving my car for an oil change took too long about 40 minutes. My service person Carmen however is awesome. Very friendly and helpful. More

by Miamiteeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2021

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

Dealership Rating
Employee Rating

The reason we purchase our cars at Williamson is because of the service. Tony Martinez and Carmen Alicea are great. I recently purchased 4 new tires they were not in stock so I told Carmen to order and let More

by LGUARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Jan 11, 2021

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 07, 2021

Dealership Rating
Employee Rating

Williamson Cadillac / GMC is and excellent dealer, the service department is very professional and helpful , the waiting area of service dept., is very accommodating and a very good coffee service .. More

by BOTIFOLL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Tony Martinez, Stephanie Reyno, Rolando Pardo , Mickey Barrios, Robert Garcia, Alvaro Jimenez, Skip Moosang

Jan 08, 2021

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
47
...

Dealership Inventory (228 Vehicles)

new 2026 Cadillac LYRIQ car, priced at $64,015
2026 Cadillac LYRIQ
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac CT5 car, priced at $56,940
2026 Cadillac CT5
new
Black Raven exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac LYRIQ car, priced at $66,115
2026 Cadillac LYRIQ
new
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive
new 2026 Cadillac Escalade car, priced at $131,050
2026 Cadillac Escalade
new
Black Raven exterior
Automatic
Four-wheel Drive
new 2026 Cadillac Escalade IQL car, priced at $158,310
2026 Cadillac Escalade IQL
new
Black Raven exterior
Unknown
All-wheel Drive
new 2026 Cadillac XT5 car, priced at $56,310
2026 Cadillac XT5
new
Opulent Blue Metallic exterior
Automatic
Front-wheel Drive