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Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 16

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
232 Reviews

Dealership Experience

11 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

232 Reviews

Write a Review

232 Reviews of Carmen Alicea

January 12, 2022

Dealership Rating
Employee Rating

Great customer service. Mike was very nice and helpful Very quick service Close from home Clean and no waiting on getting the car . Thank you. More

by mariacarolina90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

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Jan 14, 2022

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

January 10, 2022

Dealership Rating
Employee Rating

Excelente trabajo la seriedad y eficacia de cada personal la atención y cordialidad del personal More

by ATOMHEARTMOTHER69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Robleto

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Jan 12, 2022

Williamson Buick GMC responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sinceramente, Jeff Rogers - jrogers@wagmiami.com

December 28, 2021

Dealership Rating
Employee Rating

Good customers service. Staffs were very nice and patient. I’ll be back next time for sure More

by guiselineflorestal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

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Dec 30, 2021

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 28, 2021

Dealership Rating
Employee Rating

The service is fast and the customer's needs for continuous transportation are met. I am very happy with Williamson Cadillac More

by Leimench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Betancourt

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Dec 30, 2021

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 20, 2021

Dealership Rating
Employee Rating

They did not test drive car. Problem still exists. Took back car the following day! More

by Víctor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: The roadside assistance guy was super helpful. The mechanics did not properly diagnose the problem.

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Dec 22, 2021

Williamson Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 17, 2021

Dealership Rating
Employee Rating

The dealership was clean, offered complimentary pastries and drinks, employees were nice and the service was completed in a timely manner. More

by MATTHIEUCHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Peoples

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Dec 20, 2021

Williamson Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 17, 2021

Dealership Rating
Employee Rating

I have always been happy with the service at this dealership. My only complaint is it that it takes forever to get a ride back home or to be picked up when your car is ready. I finally took a Lyft to More

by AKADUDS49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 20, 2021

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 17, 2021

Dealership Rating
Employee Rating

Excelente servicio y buen trato. Muy personal con sus snacks y bebidas. Perfecto todo lo de su dealer More

by Delgadofrank611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

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Dec 20, 2021

Williamson Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 16, 2021

Dealership Rating
Employee Rating

Very poor service all around! Sold my car so i dont have to come back More

by HCARDONA2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto, Mike valladares

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Dec 17, 2021

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 09, 2021

Dealership Rating
Employee Rating

Carmen was awesome. Car is running awesome. So thankful for Williamson Caddilac. You guys rock. More

by Bjacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 10, 2021

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

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