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Carmen Alicea
208 Reviews
Dealership Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
208 Reviews
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208 Reviews of Carmen Alicea
July 03, 2025
The service was really good they were thorough and they did they best thank you did they best thank you More
by PROFCHEFLUTAYLOR
Verified CustomerOther Employees Tagged: Erik Fernandez, Richard Loero, Mike Mckesson, Tony Martinez, Yair Garrido, Edgar Lacayo, Diana Garcia, Manuel Mundo, Julio Lopez
June 30, 2025
Muy satisfecha con el servicio de mi carro siempre ,carmen alicea muy profecional y muy amable siempre y todo en general me hace sentir muy comoda y complacida. ,carmen alicea muy profecional y muy amable siempre y todo en general me hace sentir muy comoda y complacida. More
by Lovebaby141820
June 28, 2025
Dear show rooms are clean and shiny easy access to services area and nice waiting room area services area and nice waiting room area More
by Rafael.benitezsantiago
Other Employees Tagged: Erik Fernandez
June 25, 2025
Great service and fast response from the tech that showed up to change the battery up to change the battery More
by DANIEL.BLANCO0
Other Employees Tagged: Alberto Fernandez
June 13, 2025
Great help from Edgar and Carmen. They were extremely helpful and professional. Highly recommend them! They were extremely helpful and professional. Highly recommend them! More
by mfakhar
Other Employees Tagged: Edgar Lacayo
May 29, 2025
Amazing service Luis Sanchez was very insightful and really knew the car. He made me feel valued as a client and attentive. I will be returning for my next one. And I will look for Luis :) Also Carmen really knew the car. He made me feel valued as a client and attentive. I will be returning for my next one. And I will look for Luis :) Also Carmen Alicea (Cadillac Service Advisor) is amazing. I my appts under her because of how she treats me as a client and see it with other clients too. Thank you for an amazing experience Loyal client More
by Elinay.r
Other Employees Tagged: Luis Sanchez
May 12, 2025
We had an issue with my wife’s Buick encore 2024 Williams dealership towed my car from Key Largo to their shop very polite very nice. Explain what they were doing. Explained everything was under warranty. I dealership towed my car from Key Largo to their shop very polite very nice. Explain what they were doing. Explained everything was under warranty. I didn’t have to worry about anything. My service representative Carmen was absolutely amazing. More
by Thomas slater
April 18, 2025
Tony Martinez is an excellent service advisor. He gave me the best and fast service. He gave me the best and fast service. More
by eduardopachecoe
Other Employees Tagged: Tony Martinez
February 19, 2025
Carmen went so far above and beyond. She got an email after 10pm that I was having a problem with the truck. She called me and did everything she could to help. She’s amazing. So gratefu She got an email after 10pm that I was having a problem with the truck. She called me and did everything she could to help. She’s amazing. So grateful. More
by Bruce Jacobs
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