Carmen Alicea
Carmen Alicea at Williamson Buick GMC

Carmen Alicea | Page 23

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.7
248 Reviews

Dealership Experience

11 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

248 Reviews

Write a Review

248 Reviews of Carmen Alicea

May 31, 2021

Dealership Rating
Employee Rating

How many ways can you say excellent?! WILLIAMSON exceeds and goes above and beyond all expectations. Their cars and customer service are simply the best More

by AUDREYROTATI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mickey Barrios, Angel Gonzalez, Skip Moosang

Jun 09, 2021

Williamson Buick GMC responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 09, 2021

Dealership Rating
Employee Rating

I am extremely happy with the customer services provided by the service department. Carmen Alicea was a pleasure to work with, ver polite and professional. Benny, thank you and your staff for such a pleasan More

by Diana Labrador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beny Ledesma , Gabriel from the loaner department.

Apr 13, 2021

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2021

Dealership Rating
Employee Rating

All is good on service area , great attention and very professional. Time waiting was reasonably and I received call when service has been done and give explanation More

by JGBETHENCOURT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Mickey Barrios, Carlos Gomara, Skip Moosang

Apr 09, 2021

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 30, 2021

Dealership Rating
Employee Rating

Carmen Alicea muy atenta muchas gracias para ella. Me ofreció un servicio que requería el carro a las 15 mil millas y yo lo tome. Pero no estoy contento porque después de este servicio de más de 400$ con More

by anrey89
Recommend Dealer
Yes
Apr 05, 2021

Williamson Buick GMC responded

Gracias por sus comentarios! Sinceramente, Jeff Rogers - jrogers@wagmiami.com

March 24, 2021

Dealership Rating
Employee Rating

I’ve been dealing with Williamson since 2015 have never had a bad experience everybody is so polite they all work very hard to satisfy the customers everything was explained really well just an excellent o More

by fdsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mickey Barrios

Mar 29, 2021

Williamson Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 18, 2021

Dealership Rating
Employee Rating

Service,well trained personnel,great dealers ,even the owner Mr Williamson answer the phone when you call him what else you can ask for. A perfect Co More

by MIAMIWALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

Mar 23, 2021

Williamson Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 13, 2021

Dealership Rating
Employee Rating

Outstanding service Carmen is always keeping me updated, answers all my questions and my vehicle is always clean after repairs. 10/10 will always bring my vehicle to Williamson Cadillac More

by christianarrieta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Williamson Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Carmen was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 11, 2021

Dealership Rating
Employee Rating

Superb service for years. This is my 3rd Cadillac. Staff very friendly ,supportive and attentive. Dealership in close proximity to my home. Service area too small More

by HPOLLARD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Williamson Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 10, 2021

Dealership Rating
Employee Rating

Fantastic work very friendly and fast servicesI had Fantastic work very friendly and fast services I had appointment and the services was fast The work was fast and she recommend me what is the next l More

by JCIBARRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Williamson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 07, 2021

Dealership Rating
Employee Rating

Carmen was great. Very helpful and knowledgeable. Was extremely diligent at finding problem. Noticed one side working better. Assisted immediately with loaner when realized problem would be longer b More

by rgarcia16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2021

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that Carmen was so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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