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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 12

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
549 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

549 Reviews

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549 Reviews of Carolina Wetzel

October 21, 2024

Dealership Rating
Employee Rating

Make vehicle is running properly, make sure the customer service is ok. Make sure customer service is friendly More

by keithr171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Rocha, Kenneth Toms, Felipe Alfaro, Jose Pantoja, Paula Sikirica, Owen Suarez, Jeffrey Serwas , Emily Salcido, Chris Wetzel

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Oct 23, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your review! We're pleased to hear that your vehicle is running properly. At Advantage Chevrolet of Hodgkins, we prioritize friendly and attentive customer service. If you have any concerns or need assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 12, 2024

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Employee Rating

Service was good. You guys just charge me so much money Maybe you all Should try to do something about that More

by ronaldkirk23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Toms, Felipe Alfaro, Sergio Andrade, Paula Sikirica, Owen Suarez, Jeffrey Serwas , Emily Salcido, Chris Wetzel, Patryk Wyrazik

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Oct 15, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the pricing for our services. At Advantage Chevrolet of Hodgkins, I strive to provide quality service and value. If you have any specific concerns or would like to discuss this further, please reach out to me directly. I value your input and hope to assist you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 12, 2024

Dealership Rating
Employee Rating

Outstanding service been coming here for 10 yrs now and I haven’t had any issues. More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez

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Oct 15, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I truly appreciate your loyalty to Advantage Chevrolet of Hodgkins over the past 10 years. It's wonderful to hear that you've consistently received outstanding service. I look forward to continuing to assist you in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 10, 2024

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Employee Rating

This was my first time using the Advantage Chevrolet service center. Carolina did a fine job explaining the work and offered some additional options. I received a text message before my vehicle was ret More

by jgentile3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Oct 10, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at Advantage Chevrolet of Hodgkins. It's great to know that Carolina provided clear explanations and that you appreciated the video documentation of your vehicle. I strive to keep our customers informed and satisfied, and I'm glad you noticed the extra care with the clean vehicle return. I look forward to welcoming you back for your next service! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 10, 2024

Dealership Rating
Employee Rating

The service department was great. Fast and efficient. I had my car back the same day. More

by snowpicman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We're thrilled to hear that our service department met your expectations with fast and efficient service at Advantage Chevrolet of Hodgkins. We appreciate your support and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 01, 2024

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Employee Rating

Amazing! !! Carolina is always on top of her game. I went for oil change, was done within a hour. I never go anywhere else. Love the service here. More

by tcm500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Carolina and our service at Advantage Chevrolet of Hodgkins. It's great to hear that your oil change was completed quickly and efficiently. We look forward to seeing you again for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 30, 2024

Dealership Rating
Employee Rating

I bring my automobile to this location every time I need service. Very professional employees. And I always return for great service... Thank you More

by Dquinlan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, Felipe Alfaro, Jeffrey Serwas

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Oct 02, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you consistently choose Advantage Chevrolet of Hodgkins for your service needs. Our team takes pride in delivering professional and reliable service, and it's great to know you're always satisfied. We look forward to seeing you again next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 26, 2024

Dealership Rating
Employee Rating

Service was easy and Carolina was great to work with. Will come back in the future. More

by philler830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 27, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're thrilled to hear that you had a smooth service experience and that Carolina was able to assist you. We appreciate your feedback and look forward to welcoming you back to Advantage Chevrolet of Hodgkins in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 18, 2024

Dealership Rating
Employee Rating

Friendly employees excellent service ! I would recommend this dealership to others ! thanks again for the good service ! More

by jb5358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Sep 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with our friendly employees and excellent service at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to me! I look forward to assisting you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 17, 2024

Dealership Rating
Employee Rating

Carolina does such a good job of keeping you informed about what is happening. She also helped me use the Chevy app to redeem my points toward the bill. More

by glrodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 19, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! We're thrilled to hear that Carolina provided you with great service and helped you make the most of the Chevy app. At Advantage Chevrolet of Hodgkins, we pride ourselves on keeping our customers informed and satisfied. We appreciate your support and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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